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2018-01-29 2018-01-30
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    Hotel Grand Phenix Okushiga

    Okushiga-kogen, Yamanouchi-machi, Shimotakai-gun 381-0405, Nagano Prefecture
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    2018-01-29 2018-01-30
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    Traveller (138)
    Room & Suite (258)
    Dining (86)
    • Excellent76%
    • Very good21%
    • Average1%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “snow shoes” (2 reviews)
    “ski shuttle” (2 reviews)
    “great ski” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Wheelchair Access
    Laundry Service
    Ski-In / Ski-Out
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (137)
    Traveller rating
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    1 - 5 of 15 reviews

    Reviewed 9 March 2017 via mobile

    This is our 2nd visit to the hotel once again we enjoyed our stay and left happy and relaxed. This visit was for 7 nights and the relaxed yet efficient service was wonderful. We had 4 nights of the full board involving large and high...More

    Thank Terry F
    Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded 10 March 2017

    Thank you for your choosing our hotel again and your positive comment. We are very happy to see the same guests every year and appreciated that you come here after long flight. We are looking forward to seeing you next year again.

    Reviewed 20 February 2017 via mobile

    As the Italian restaurant within the joint does not have its own entry in the Trip Advisor, let's shove it under the hotel. First of all, do not try to book this, nor the Japanese restaurant within Phenix in advance as the hotel reception will...More

    Thank Lepoje M
    Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded 22 February 2017

    Dear guest, Thank you for your choosing our main restaurant (Le Stella Alpina) and comments of it. We share your comments for our restaurants staffs. Sometimes our restaurants have tables for the reservation of our staying guests. In that case, even if some of tables...More

    Reviewed 12 February 2017

    We have been staying at the Phenix now over 10 years. It is difficult to put into words the affection we have for this hotel and its staff. Now rated as one of the top 25 hotels in Japan, you will not be surprised that...More

    Thank MargaretPowell
    Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded 15 February 2017

    Thank you for your choosing Hotel Grand Phenix Okushiga every year and your introducing a lot of hotel information. While we are thinking of you and the guest who come from outside Japan, you take many hours to come here and must be very tired....More

    Reviewed 5 February 2017

    We stayed a week at Grand Phenix and had a marvelous time! The rooms were very spacious and cozy, the service was excellent, the two restaurants were really good, and the bar made superb cocktails in an excellent atmosphere with large open fireplace and opportunity...More

    Thank Dag H
    Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded 8 February 2017

    Thank you so much for your choosing Hotel Grand Phenix Okushiga. We are sharing your comments with our staffs. We were very happy to serve you this time and are looking forward to seeing you next time.

    Reviewed 5 February 2017

    This hotel is super - big bedrooms, two really good restaurants (Italian and Japanese), a wonderful bar with central fireplace overlooking the slopes, ski lockers, and an easy 2 minute walk/slide to the first lift. Above all though, the staff at this hotel are wonderful...More

    Thank Andrew F
    Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded 8 February 2017

    Thank you for your choosing Hotel Grand Phenix Okushiga. We are very happy to hear your comment and share them with our staffs. We are looking forward to seeing you next time.

    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Indoor pool
    • Price range
    • US$226 - US$561 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 35
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, JAPANiCAN and Priceline so you can book your Hotel Grand Phenix Okushiga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Shimotakai-gun >
    • Yamanouchi-machi
    • Also Known As
    • Hotel Grand Phenix Okushiga Japan/Yamanouchi-Machi, Nagano Prefecture
    Add Photo Photos
    Traveller (138)
    Room & Suite (258)
    Dining (86)
    Pool & Beach (13)
    Hotel & Grounds (134)
    Bathroom (6)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    28 July 2017|
    Response from grandphenix-h | Property representative |
    Thank you for your inquiry. However could you please ask about reservation issue to our e-mail address directly ? We are happy to communicate with you. E-mail address is "contact us" button, upper right side on our web... More
    Google Translation
    Natalia K
    18 June 2017|
    Response from grandphenix-h | Property representative |
    Could you please send the date you would like to stay to the hotel e-mail address instead of this web site ? Thank you very much.
    Google Translation
    Melanie J
    4 November 2016|
    AnswerShow all 3 answers
    Response from grandphenix-h | Property representative |
    Dear Melanie, Thank you for your inquiry of our hotel. It takes a minute walk from our hotel to the nearest lift. And a few minutes to the next lift which you can go up to top of mountain. Both skiers and snow boarders... More
    Google Translation
    Room Tips
    "choose a room with views over Okushiga..."
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    "Choose a mountain facing room so you dont get woken by the snow plows in the carpark! We like a room on the..."
    Read review
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