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Hakuba Resort Hotel La Neige Higashikan

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Hakuba Resort Hotel La Neige Higashikan
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116 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Reviewed 2 days ago NEW

A friend and I stayed for a week. Cannot speak highly enough of the staff helpful, went out of their way to explain the area, helped with restaurant and onsen reservations and each day suggested where the best skiing was happening. The breakfast and dinner were great and the wine list extensive. For fussy Australians the coffee was not espresso...

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Thank John N
New York City, New York
Reviewed 1 week ago

Our stay at La Neige was simply great. We had a 2 bedroom log cottage which was cozy and spacious. The staff was very friendly and highly professional, we were basically just treated like royalty. The hotel itself was beautiful, grand public rooms, two restaurants (the grill had a more extensive menu than I saw at first and the quality...

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Thank royNY
paris
Reviewed 2 weeks ago

They are the best of any ski hotel on any continent that I have had the luck to visit. Just gracious and professional. They make it all work, every time. Plus, the food is good and, oh my, the snow. Thank you.

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Thank cest243
Tokyo, Japan
Reviewed 2 weeks ago via mobile

I go here every year, just went last weekend. I've been going for about ten years now, great hotel. It's a European themed resort, with a quaint lobby, warm and welcoming. Staff are great, they try their best to look after guests. I heard one guy trying to speak mandarin, apparently they are taking lessons to accommodate Chinese guests. Rooms...

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Thank hangingintokyo
Reviewed 3 weeks ago via mobile

We had an amazing 4 nights at this hotel . Staff went above and beyond every time they saw us, from helping us with ski rentals, reservations for dinner, onsen reservations, helping with our skis and boots in the morning and afternoon . The lounge area is warm and homely and has delicious chocolates, popcorn , biscuits to enjoy after...

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Thank Kmlt74
sydney
Reviewed 17 January 2017 via mobile

An awesome place to stay for skiing - not ski-in ski-out, but just as good. Service is memorable! Lobby Lounge area is warm and welcoming, a great place to hang out, with fireplace marshmallow and other treats available throughout the day. Thoroughly enjoyed our stay - couldn't have picked a better place.

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Thank 428arit
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your review to Hotel La Neige Higashikan. We hope you had enjoyed staying at our hotel and we are looking forward to seeing you in Hakuba again. Hotel La Neige Higashikan

Perth, Australia
Reviewed 7 January 2017 via mobile

We came to La Niege after a few days in Tokyo and were amazed at the size of the rooms. The "hotel" only has about 21 rooms and it is european style with a cozy warm atmosphere. On arrival we were served tea and cookies and provided information about hakuba by the staff. The rooms are at a very high...

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1Thank cng858
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your messsage about Hotel La Neige Higashikan. All of our staff are so glad that your stay in our hotel was enjoyable and comfortable. We are small hotel which has only 21rooms and 4 log cottages, so we could be in touch with our guest so closed. We are looking forward to welcoming to you...

Singapore, Singapore
Reviewed 3 January 2017 via mobile

Our biggest regret was that the stay was too short 😢 Our family booked a cottage with 2 bedrooms and a central living room. The setting was perfect for family bonding after a long day of skiing. Cottage was beautifully designed - perfect setting for gathering and enjoying your sake. It's located a short walk from main lobby so guests...

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Thank IamPatPat
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your staying at Hotel La Neige Higashikan. I hope you had great stay in Hakuba. We are looking forward to seeing and welcoming to you again in near future. Best Regards, Hotel La Neige Higashikan

San Francisco, California
Reviewed 2 January 2017

We stayed 3 nights at La Neige for a ski weekend over the New Year holiday. The staff goes above and beyond to make you feel at home - from picking us up at nearly midnight from the bus station, to giving us rides down to the ski gondola to making reservations at the best restaurants in town. For the...

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Thank JulieYZ
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your staying at Hotel La Neige Higashikan. I hope you had great stay in Hakuba. We are looking forward to seeing and welcoming to you again in near future. Best Regards, Hotel La Neige Higashikan

Reviewed 19 December 2016 via mobile

I was traveling from Kyoto to Hakuba by train, however, hotel told me to alight at Minami-otaku station as I needed to change train to Hakuba. However, realised there was no escalator from the platform we alight to the exit and we realised that we have heavy and big luggage to carry over the bridge. Then, hotel staff showed up...

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Thank Lucas G
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your staying at Hotel La Neige Higashikan. I hope you had great stay in Hakuba. We are looking forward to seeing and welcoming to you again in near future. Best Regards, Hotel La Neige Higashikan

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Hakuba Resort Hotel La Neige Higashikan

Address: 4744 Wadanonomori Happo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: $301 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hakuba Resort Hotel La Neige Higashikan 5*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hakuba-mura
#3 Luxury Hotel in Hakuba-mura
#6 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hakuba Resort Hotel La Neige Higashikan staff and other travellers.
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Questions? Get answers from Hakuba Resort Hotel La Neige Higashikan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms had some sort of view”
 of 5 bubbles johnnW3955CW, 26 Feb 2017 | Read review
“we were in the rooms in the second building, very quiet, nice view onto forrest”
 of 5 bubbles glennc469, 15 Mar 2016 | Read review
“Choose a lodge - it is very quiet & cosy, & you get to enjoy the beautiful view of the hotel & its lights at night from the lodge.”
 of 5 bubbles MWLing, 8 Mar 2016 | Read review
“hard to find a bad room in this place!”
 of 5 bubbles BC1123, 8 Feb 2016 | Read review
“Request a corner deluxe room”
 of 5 bubbles Lesley01B, 21 Jan 2016 | Read review
5 of 5