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This hotel is incredible. The service is perfect, everyone there knows us by name. the massage is incredible, Luke does something brilliant with oils. Luke, if you're there, you helped me get to sleep every time you massaged me. You're that good. Rachel is a...More
Just got back from 2 weeks in Hakuba. While this was our 3rd Xmas in a row at Hakuba it was our 1st stay at The Ridge. An awesome location, very nice & practical apartments, excellent facilities & above all outstanding staff. The staff were...More
We stayed in the Penthouse room for 7 nights towards the end of the season. The hotel was basically vacant at this time, but the Brendan and the staff still went out of there way to make us feel welcome. Whilst they have 2 bed...More
We had a wonderful 7 nights staying in this hotel with a group of friends. The hotel offers everything you could possibly need. Brendan on staff is knowledgable about the area and always ready to help with advice or information. Luke, the in-house acupuncturist/masseur, was...More
We stayed here during spring to catch the last of the snow - only a 100 mt flat walk to the Happo lifts.
On arrival we were collected from the station by resort staff who were friendly. the resort is amazing! perched atop the hill...More
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