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Hakuba Springs Hotel

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hakuba Springs Hotel
Hakuba Springs Hotel
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143 Reviews from our TripAdvisor Community

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Showing 131: English reviews
London
Reviewed 26 January 2017

Location - close to Happo bus terminal and restaurants. Most people will take the Hakuba shuttle buses to the slopes and this is a short walk away from the no. 1 and 2 shuttle buses. There is also a shuttle bus at the hotel for Goryu and 47. Also conveniently located next to Spicy's ski rentals which has shops at...

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Thank kwcm
Reviewed 23 January 2017

Hakuba is very small village so you will probably get some inconvenience situations. This hotel is located in the heart of village and very closed to bus station that has all of lines to all of place in Hakuba. This hotel is managed by Austlalian and Japanese stuffs. You can ask any questions about local informations in English. They will...

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Thank Eran S
Reviewed 21 January 2017 via mobile

It's hard to rate this place as on the one hand the people are amazingly friendly and helpful, it's comfortable, and it's clean. However the breakfast is woeful when you need heartiness for a day on the snow and it's a bit dated. We ended up getting breakfast on the slopes. The restaurant is good, but it's expensive (brace yourselves...

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Thank Patricia F
Melbourne, Australia
Reviewed 12 January 2017

This was a great hotel for a week away skiing, location was fantastic to get to all the different skiing areas. Room was small but cosy and really when you are away to ski what else do you need but a comfy bed, a warm shower and a lovely onsen. The staff were fantastic and really helpful with great recommendations...

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Thank merrinbamert2017
Sydney, Australia
Reviewed 12 January 2017 via mobile

If you want to ski in Hakuba, this is a great place. The rooms are simple and the bathrooms are super simple (and cosy), but it's walking distance from some ski slopes, and a few mins walk to the bus terminal where you can catch buses to other ski slopes. The staff are AMAZING... super friendly and always happy to...

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Thank Jago83
Hong Kong, China
Reviewed 5 January 2017 via mobile

My stay at Hakuba Springs exceeded my expectation. The staff were very friendly and resourceful. always greet guests with a big smile. the room is spacious and clean, although it is a bit old. there are free shuttle buses connecting to major slopes (happo one, goryu and hakuba 47), which is very convenient. Also, the hotel is located at the...

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Thank Gloria L
Adelaide, Australia
Reviewed 2 January 2017 via mobile

Awesome staff at the front desk, good location (10 minute walk to the gondola carrying ski gear and lots of restaurants nearby). Room cleaning a bit lacklustre and breakfast hit and miss. Bring your own pillow!

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Thank Heather W
Melbourne, Australia
Reviewed 4 June 2016 via mobile

We came to Hakuba towards the end of their ski season and there wasn't as much snow around as in previous years. Still plenty of snow higher up in the mountains. We did 3days of skiing. The friendliness and helpfulness of the front office staff were exceptional and made our stay at the hotel most enjoyable. Although the hotel itself...

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Thank 728trudi
South Australia, Australia
Reviewed 2 April 2016 via mobile

We stayed four nights in Hakuba springs hotel recently in March, and found the staff to be extremely helpful and were a pleasure to deal with. We have to say however that the hotel self we found to be of an average standard. For example: bed was not made daily, and sheets had not been changed for four days. Although...

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Thank sophia5500
Queensland, Australia
Reviewed 25 March 2016 via mobile

This Hotel really has their act together. From the moment you arrive the service is second to none. The food is excellent, especially for dinner and the reception staff really are the most friendly and helpful we have ever come across. The fact that the Onsen is a part of your stay for no extra cost is great too. When...

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Thank KyleeNorm

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Hakuba Springs Bistro
Hakuba Springs Bistro
Cuisines: French
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
In the heart of Happo village, minutes away from the Happo-one gondola. All western comforts you would expect, and staff who go out of there way to ensure your comfort and enjoyment in Nagano. Beautiful views of the mountains, free internet access, rental shop outside the front door, and delicious dining choices in the hotel and nearby. ... more   less 

Additional Information about Hakuba Springs Hotel

Address: 5090 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $397 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hakuba Springs Hotel 3*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Hakuba-mura
#9 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hakuba Springs Hotel staff and other travellers.
2 questions
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Questions? Get answers from Hakuba Springs Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room is fine”
526callumc, 5 Apr 2017 | Read review
“We chose a deluxe twin/shared room for extra space, but realistically probably didn't need it.”
dfjruss, 13 Mar 2017 | Read review
“Request a room at back of hotel as these have views of mountain”
karins165, 13 Mar 2017 | Read review
“We had a room at the front which had great views.”
suemJ5573VP, 11 Mar 2017 | Read review
“Make sure you ask for one of the front rooms for an amazing view of the ski fields”
BenLane76, 7 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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