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Hotel Sierra Resort Hakuba

Mizubasho Onsen, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (551)
Room & Suite (240)
Dining (95)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21-03-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Sierra Resort Hakuba
Updated 21-03-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 125 hotels in Hakuba-mura
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Conference facilities
Hot bath
Outdoor pool
Breakfast buffet
Shuttle bus service
Banquet room
Hot spring bath
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Mountain View
Great View
Languages Spoken
English, Japanese
548Reviews13Q+A36Room tips
Traveller rating
  • 409
  • 95
  • 25
  • 12
  • 7
Time of year
Traveller type
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  • English
Popular mentions
SteakandMilk wrote a review Mar. 2020
Fremantle, Australia114 contributions37 helpful votes
We stayed here for about a week. It was amazing - excellent food, atmosphere, very nice staff. Hotel has some great hot springs and free mulled win! great links to the various ski slopes and onsite ski hire. 10/10 would stay again.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Response from Sierra Hakuba, 支配人 at Hotel Sierra Resort Hakuba
Responded Sep. 27, 2020
Dear John B, Than you for staying us. We are happy to hare that. See you next time! Jiro General Manager Hotel Sierra resort Hakuba
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lamirap wrote a review Dec. 2019
Singapore, Singapore34 contributions45 helpful votes
We stayed here for two nights. The hotel was very cosy with big private onsens. They provided hot curry and snacks at the reception complimentary. We were lucky to see snowfall right from our rooms and the whole place was very beautiful during winter. The location was a bit inconvenient as you needed to take shuttle bus or public bus to literally go anywhere including for ski.
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Date of stay: December 2019
1 Helpful vote
sixchips wrote a review Aug. 2019
Pacific Coast Australia, Australia2 contributions3 helpful votes
This resort is above and beyond what has been written here. Breathtakingly beautiful in both outdoor and indoor environment it’s difficult to write enough to do justice to just how truly fabulous this place is. Given everyone who stays anywhere in Hakuba takes a shuttle bus to the ski fields of their choice then staying here is no issue as the bus comes regularly. In the evenings for dinner you book the resort bus and it takes you where you choose to go. Be sure to research local restaurants and avoid Hige and TacoTaco at all costs and indeed anything in Echoland (a backpackers, overinflated waste of time). We can't wait to return and booked our return trip for January 2020 in June this year. See you then Sierra!
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Date of stay: January 2019
Sleep Quality
1 Helpful vote
SimSimBamBam wrote a review Aug. 2019
Hong Kong, China757 contributions28 helpful votes
We absolutely loved our stay here - room was big, private onsens were fantastic, and their snacks and breakfast selection were also excellent! Book early as this hotel tends to sell out quickly, especially during peak times.
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Date of stay: February 2019Trip type: Travelled as a couple
1 Helpful vote
KonaHualalai wrote a review Jul. 2019
Chiba, Japan1567 contributions179 helpful votes
白馬でナンバー1の温泉だと思います。正直、いろんな温泉に行きましたか、箱根のハイアットよりも良いです。とにかく広くて綺麗。壮大な景色プラス古民家の雰囲気が最高です。日帰り温泉も受け付けてます。大人1人1000円ですが、その価値は十分にあります。 なお、宿泊客以外は10時〜15時までですのでご注意。 They have No1 Hot Springs in Hakuba Area. This hot springs is best in my life. the Size is too big and you can feel Japanese Culture. Even if you don’t stay this hotel, you can go into the hot springs between 10am and 3pm. The fee is 1000yen.
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Date of stay: July 2019Trip type: Travelled with family
1 Helpful vote
US$211 - US$565 (Based on Average Rates for a Standard Room)
sierra resort hakuba hotel hakuba-mura
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-muraOmachi Onsen / Hakuba happou Onsen
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Frequently Asked Questions about Hotel Sierra Resort Hakuba
Which popular attractions are close to Hotel Sierra Resort Hakuba?
Nearby attractions include Hakuba Snow Sports School (7.6 km), Hakuba (4.2 km), and Hakuba 47 Winter Sports Park (6.3 km).
What are some of the property amenities at Hotel Sierra Resort Hakuba?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Sierra Resort Hakuba?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sierra Resort Hakuba?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Sierra Resort Hakuba?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Sierra Resort Hakuba?
Conveniently located restaurants include Mimi's Restaurant and Bar, Lucky Pete's Cafe and Bar, and Sounds Like Cafe.
Are there opportunities to exercise at Hotel Sierra Resort Hakuba?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Sierra Resort Hakuba?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sierra Resort Hakuba offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Sierra Resort Hakuba?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Sierra Resort Hakuba?
Many travellers enjoy visiting Ushikata Inn (2.9 km) and Aoni Shuraku (3.4 km).