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Sheraton Okinawa Sunmarina Resort

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Sheraton Okinawa Sunmarina Resort
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539 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Hong kong
Reviewed 1 week ago via mobile

A rather old hotel with the facilities getting old. The room are just basic not luxury or grand. The private beach and resort is the best seller !! The water sport there is amazing. Suitable for family visit as resort.

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Helpful?
Thank harbourchan
JeanRaphael, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear harbourchan, Thank you very much for staying at Sheraton Okinawa Sunmarina resort for your holiday. We do pride ourselves on our beach and marine activities and I am happy to hear to enjoyed both. The hotel has been renovated last year and we opened a new wing last December with larger and more luxurious rooms. I hope that you...

North Vancouver, Canada
Reviewed 1 week ago

I was working in Okinawa Prefecture for a few months. I was craving the turquoise ocean after the concrete hustle of the city. My boss knew the manager of this hotel & organized a room for me at a discounted rate. Loved my room & view. It seems that the architect of the hotel built it in such a way...

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Helpful?
1Thank Janet G
Iwakuni, Japan
Reviewed 2 weeks ago

We stayed here for 7 nights with 3 small children. The best part was there were so much to do for kids, so read on if you have small children. Amenity for kids were above and beyond, but there were a few minor issues as well 1. Kids Play Area (free): it was not huge, but I thought it was...

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Helpful?
2Thank Traveling_Diaspora
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “Traveling_Diaspora”, Thank you for choosing to spend your family vacation with us at the resort. It makes us happy to know that your children enjoyed all of our fun facilities, as making all children happy is one of our main goals as a family resort. Thank you also for your valued comments and suggestions; please know that they will...

Illinois
Reviewed 2 weeks ago via mobile

Seemingly a recent Sheraton endeavor the hotel has amazing potential aside from some minor details to work out. Communication between the staff was patchy and we had to re-explain things or request things multiple times. We stayed for 6 days. The early springtime weather was still a bit cold to utilize outdoor pool and got several days on the beach,...

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Helpful?
2Thank HHHeather
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “HHHeather”, Thank you for staying at Sheraton Okinawa Sunmarina Resort, and for sharing your holiday with us in such detail! We are happy to learn that your children enjoyed the our seawater pond and kids play area. We appreciate your compliments and at the same time, fully acknowledge the areas that still need improvement. Please know that training on...

Singapore, Singapore
Reviewed 13 March 2017 via mobile

New and clean facility next to a beautifully quiet beach. Warm and tentative staff, to your typical Japanese standards. I think the overall hardware of the resort is well maintained and the resort staff are very nice, but not everyone is informed about the hotel's facilities or nearby choices of restaurants/activities to be helpful to hotel guests, which can be...

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Helpful?
1Thank pinkshrimp825
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “pinkshrimp825”, Thank you for choosing Sheraton Okinawa Sunmarina Resort and for your kind words even though your stay started off a little bumpy. We appreciate your kindness in giving us a chance to get things in order and are happy to hear that the remainder of your stay was satisfactory. Please do come back for the tropical island summer...

Zushi, Japan
Reviewed 5 March 2017 via mobile

The must-get & enjoy is the resort passport that allows you to enjoy indoor pool swimming, the big public bath + sauna, sea kayaking for very reasonable price. What you should miss is that once you get the passport, it will be valid for your entire stay until you check out. Although you need to buy the passport for your...

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Helpful?
2Thank 2800PDA
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “2800PDA”, Thank you for staying with us and for purchasing the Resort Pass. We are happy to know that you enjoyed our newly opened facilities and look forward to welcoming you back to the resort, hopefully very soon as our outdoor Garden Pool and waterslides will open very soon to kick off our on-season! Best regards, Jean-Raphael Felus General...

Reviewed 17 February 2017 via mobile

We stayed here during the winter so a few of the areas of the hotel were under construction. The beach was really nice although not warm enough for us to swim at. They had a cool light show every night inside the main atrium area. Also the buffets were great! We had dinner and breakfast there, if your hungry it's...

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Helpful?
1Thank Jessica M
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “Jessica M”, Thank you for staying with us at Sheraton Okinawa Sunmarina Resort. Our expansion project will be completed next month with the opening of the Chapel, and on-season operations will commence mid-March. Please come back to enjoy the hot island summer and the many water sports & activities we have to offer. We look forward to welcoming you...

Hong Kong, China
Reviewed 13 February 2017

It was a wonderful vacation at Okinawa and stay at the best Sheraton Sunmarina Resort. Even though it was not suitable for water activities but the fantastic view and environments made you feel relax and enjoy. Especially staying at the top floor with the wonderfully balcony and see view, watching the sun set and walking on the beach. No need...

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Helpful?
1Thank qchoy
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “qchoy”, Thank you for your 5-star review! We are very happy to know that your family vacation was satisfactory, and look forward to welcoming you back as you said, in the summer perhaps to enjoy the hot climate and the many different kinds of water sports and activities we offer at the resort. Best regards, Jean-Raphael Felus General Manager

Singapore, Singapore
Reviewed 26 January 2017 via mobile

What a beautiful hotel & excellent services from the hotel staff/frontliners. Staff at the front desk spoke good English, polite, attentive and were very helpful. Had some issues with opening the safe and they sent someone up to our room in less than 10mins. When we approached them for direction to places, the staff googled and give us printout of...

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Helpful?
1Thank JessYapSg
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “JessYapSg”, Thank you for staying with us, and for your kind compliments towards our team members. Nothing can be more rewarding and encouraging than the positive comments received from our valued guests, and it makes me proud to work with such a great team. We will continue to try our best in serving guests with our Sheraton hospitality, and...

Hong Kong, China
Reviewed 13 January 2017 via mobile

Travel to Tokyo was always my first choice before I get married. After my role has been changed to be a mother of a kid, I prefer to travel in somewhere less shopping malls, more beautiful mountain and sea. And so that was my first time to travel to Okinawa as a famous family vacation destination. This hotel was impressed...

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Helpful?
Thank Cathy_ng719
sheratonokinawa, General Manager at Sheraton Okinawa Sunmarina Resort, responded to this review

Dear “Cathy_ng719”, Thank you for spending your family vacation with us. We are glad to know that your time at the resort and on the island was fun and memorable. Our new facilities and activities are expected to open very soon and we hope that you will be back to try them all out! Thank you again and we look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Okinawa Sunmarina Hotel is a luxury resort located beachfront at Onna-son, approximately an hour's drive from Naha Airport on Route 58. All rooms have a magnificent ocean view, and the hotel provides a choiceful range of marine and beach activities. ... more   less 

Additional Information about Sheraton Okinawa Sunmarina Resort

Address: 66-1 Fuchaku, Kunigami-gun, Onna-son 904-0494, Okinawa Prefecture (Formerly Sunmarina Hotel)
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Kunigami-gun > Onna-son
Price Range: $227 - $979 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Okinawa Sunmarina Resort 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hotel Sun Marina
Sheraton Okinawa Sunmarina Resort Okinawa Prefecture, Japan - Onna-Son
Hotel Style:
#6 Romantic Hotel in Onna-son
#6 On the Beach Hotel in Onna-son
#6 Spa Hotel in Onna-son
#7 Luxury Hotel in Onna-son
#10 Family Hotel in Onna-son
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Okinawa Sunmarina Resort staff and other travellers.
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Questions? Get answers from Sheraton Okinawa Sunmarina Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all the rooms are slanted towards a view. I loved my room & view.”
janetg125, 13 Apr 2017 | Read review
“Breakfast option is so worth it.”
  • Super toilet (but not heated water...)
  • Queen bed down stairs
  • All rooms got ocean views
Traveling_Diaspora, 8 Apr 2017 | Read review
“Nice sea view with balcony at the top floor!”
qchoy, 13 Feb 2017 | Read review
“high floor wins. Rooms nearer the beach provide better sea view.”
Larryscyu, 5 Dec 2016 | Read review
“All rooms have a sea view but the higher the better the view.”
OlddogHK, 27 Nov 2016 | Read review
5 of 5