Hotel Serpiano Wellness & SPA
Serpiano, zona 45, Serpiano 6867 Switzerland
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About
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Visit Hotel Serpiano for a relaxing getaway in beautiful southern Switzerland. Nestled between Lake Lugano and the Monte San Giorgio mountains, our hotel is the perfect place for a peaceful escape in nature. Our bright, comfortable rooms are equipped with modern amenities, including free wireless internet and LCD TVs. Enjoy breathtaking views of the lake and mountains from your balcony or walk-out garden. Unwind with wellness and beauty treatments at our SPA Center and join us for an exciting culinary journey at our on-site restaurant. Gather in our secluded event spaces, just minutes away from the city of Medrisio. The beautiful panoramic views are the perfect backdrop for your meetings and events or dream wedding. Immerse yourself in nature and discover our unique culture! Hotel Serpiano is located in the Italian-speaking region of Switzerland right by the Italian border. Whether it’s hiking, biking, shopping, wine tasting, or visiting museums, there’s never a shortage of things to do while staying with us! Take a ride in our private cable car to Lake Lugano, where you can take boat trips around the lake or wander around Morcote Village.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids' outdoor play equipment
Electric vehicle charging station
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Vending machine
Hiking
Billiards
Strollers
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Manicure
Massage
Massage chair
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Baggage storage
Chapel / shrine
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Hair dryer
Safe
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, German, Italian
Location
Serpiano, zona 45, Serpiano 6867 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Serpiano car hire
437Reviews1Q+A23Room tips
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Hi iam kalpana from India . We really enjoyed our stay in the hotel which is beautiful ly decorated with a lot of creativity. The view from the room is awesome and so are the staff and the manager of the Hotel Linda was very friendly and Helpful .
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Date of stay: April 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel: 3/5 SPA area: 4/5 Restaurant (dinner): 5/5 Restaurant (breakfast): 2/5 Hotel: in need of TLC. The rooms are outdated, but functional. We got a little room on the side wing, but still had the view of the mountains and even some lake. The beds were ok. The bathroom also outdated, but satisfactory. SPA area: sauna, steam bath, relaxation room, massage room, indoor swimming pool and jacuzzi. Robes are extra and cost 10CHF. Towels for SPA are available in rooms only. For us the jacuzzi was the highlight, a very relaxing feature. Restaurant (dinner): very very impressed. Bread basket with olive bread was fantastic to tamper our hunger initially. For mains we got Ossobucco and Steak and both dishes were very well executed. The cheese board (Menu Ticino) was bigger than expected and we ended up sharing (it was a very large 1-person portion). The dessert that came in Menu Ticino was mistaken, but quickly corrected when we brought it to the attention of the waiter. Service a little slow. Restaurant (breakfast): very disappointed. The coffee is not great. Porridge is cold and has a ton of sugar in it. Cereal selection not bad. The meats were ok. Cheeses not great. Bread selection good. Loads of fruit, for those who eat it. Scrambled eggs not available at the buffet. Overall a pleasant stay but: the hotel was not full and a room upgrade would have been nice. Location is quite remote and might be a stressful drive to unsure drivers. Plenty of parking spaces. Complimentary water in room at arrival. Average.…
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Date of stay: April 2023Trip type: Travelled as a couple
Value
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Service
Room Tip: Eat dinner at their restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Perfect view, book the superior room. Very friendly people. Would come again. Great landscape, view to the lake. Bed very comfortable. We enjoyed a long weekend an spring time. Food good and lovely prepared. We are a Couple from Zurich. 45 years old.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
We got this lovely Wonderbox gift and wanted to make use of it – the voucher would cover one night and we would pay for the second one, we were really looking forward to it. The receptionist was awfully dry, told us it wasn't possible to book with voucher on this weekend "just because" and directed me towards the website with no other politeness – then what exactly is your role, if it isn't to help clients? Disappointed and quite a shame for Ticino. Will definitely never come – if I were you, I would avoid disregarding young professionals from Switzerland, they're one of your main potential future clients and source of advertising, especially in a time where sharing info on social media is so easy. Disappointed.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Serpiano, Marketing at Hotel Serpiano Wellness & SPA
Responded Aug. 6, 2022
Dear guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Vouchers such as Wonderbox, Smartbox and Cadeaux24 have a quota of available rooms, which often sell out immediately for weekends, as these are the most requested periods. For this reason, our reception told you that they could not accept your voucher. We regret that our receptionist did not inform you in the correct manner and seemed unkind to you, but we took note of your experience and work to improve our customer service. Best regards, Team Serpiano
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located in a perfekt setting overlooking lake lugano. Rooms are dated, bathrooms are small and showers offer only broken showercurtains. No climate controll, so on hot days, you will not find a cool night. The food is overpriced and very poorly presentet. Ceasar Salad vor CHF19.50 with 5 pieces of small chicken, 8 leaves of iceberg, some way to thick cut parmesan, that was about it. The iceberg salat was half rotten.... not a pretty site. The pool was closed due to water shortage and since there was no air condioning, the only option was to have all windows open at night. Not a problem, but when a wedding party shows up the same evening, you can imagine the peace and quietness you get for the nigt. People where talking at 3AM still on the balconies... Never ever again. The hotel ist an old bunker, that needs a remodel and some improvments. Service is OK, if you can get thier attention, but they are very poorly trained and most students. You get what you pay...…
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Date of stay: June 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel located on top of a mountain with an incredible view! Very helpful staff, great menu card with good choice for vegetarians. Our dog was welcomed everywhere in the hotel, super place to start walks just behind the hotel (big forest). Very good starting point for hiking trips. If you are looking to chill out, that’s the place to be. Unfortunately we did not use the spa facilities, but definitely worth checking out.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Most of the rooms have amazing view, therefore not a big deal to get one without
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My friend her dog and I spent three wonderful days at this hotel. Although its a bit dated in parts we had all the amenities for a very relaxing time. Every member of staff we came into contact with were helpful happy and accommodating. I had one of the best massages ever. The restaurant food in the hotel could do with a bit of a make over. But the restaurant by the cable car was absolutely fantastic. Over all a lovely place in the most beautiful spot with fantastic views and lots to do.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: room with outside space if you have a dog
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We’ve stayed at this hotel 5 times now, each time drawn by the fantastic view over Lake Lugano and the mountains. I would still give it a 3-star for that reason: the view! But the facilities itself are not worth more than two stars! Unfortunately, the quality of the hotel has gone down considerably since our first visit. The dining experience used to be top notch, but now it is rather mediocre. The chef has clearly changed! Breakfast was definitely nothing like it used to be: no fresh fruit salad, no muesli and only store-bought little yoghurt cups, nothing hot at all except for eggs you had to boil yourself, no fresh juice even - only a watered down version of Tang. Extremely disappointing! NOT worth the rating they seem to have given themselves! As for the service, it too was very mediocre. We were celebrating a very big anniversary and two days before, we asked for a specific table but reservations were not permitted! Consequently we booked at the nearby (only 1 km from the hotel) funicular restaurant, which has the same view, the same wine at HALF the price, very good food and very friendly service! On our first night we were seated by the terrace door - it was raining and there was no seating on the terrace. Every time we moved our arms, the automatic doors next to us opened! Good grief! Another thing we found amazing and which I think has changed since the last time we were there: there is no proper bar!!! On our second evening we came down for a pre-dinner drink - 2 couples - and we were given a seat by the entrance of the restaurant, all 4 of us on a bench, next up each other! Very bizarre! People walked by us constantly! There are a few basically unused rooms upstairs, a ‘library’ and a ‘pool room’, which could easily be turned into a bar! This is NOT four-star as the hotel claims to be! This is COVID time, and di there were restrictions: no more than 10 people in the pool at a time! Ha!!! No one checked! It was much too crowded! All in all, the hotel is in VERY dire need of a facelift! The rooms are furnished à la IKEA (not only the rooms! The restaurant glasses and lampshades were from Ikea too!!! This is so not 4-star!!!). I’ve been 5 times now - no more! Do something to spruce things up is my recommendation!! …
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
While in Europe we went on a 3-day car trip through extreme southern Switzerland and northern Italy. We had a 2-night stay at the Hotel Serpiano (halfway up a mountain, overlooking Lake Lugano, with a spectacular view overlooking Lago di Lugano, with Lugano in the distance). The hotel has great facilities: a pool, sauna, and—for the first time ever—I had a massage. t’was great! There are a few good hikes (1-2 hours) around the mountain, and there are a couple of places to rest and enjoy food and a cold one. We had breakfasts and dinners at the hotel. The menu at the hotel is good… mostly local recipes, prepared well.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First thing first, hotel is on top of a mountain which gives an excellent view around. Rooms were clean. Complementary breakfast (Continental) was good. Ideal place to stay from where you can travel to Italy.
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Date of stay: September 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$153 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoMendrisiottoSerpiano
NUMBER OF ROOMS
82
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Frequently Asked Questions about Hotel Serpiano Wellness & SPA
Which popular attractions are close to Hotel Serpiano Wellness & SPA?
Nearby attractions include Belvedere della Sighignola (7.9 km), Monte San Salvatore (7.3 km), and Parco San Grato (4.4 km).
What are some of the property amenities at Hotel Serpiano Wellness & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Serpiano Wellness & SPA?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Serpiano Wellness & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Serpiano Wellness & SPA?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Serpiano Wellness & SPA?
Conveniently located restaurants include Osteria Grotto Conza, Locanda Garibaldi, and Aquafaba Restaurant & TakeAway.
Are there opportunities to exercise at Hotel Serpiano Wellness & SPA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Serpiano Wellness & SPA located near the city centre?
Yes, it is 0.03 km away from the centre of Serpiano.
Are pets allowed at Hotel Serpiano Wellness & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Serpiano Wellness & SPA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Serpiano Wellness & SPA?
The staff speaks multiple languages, including English, French, German, and Italian.