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Hotel Serpiano Wellness & SPA

Serpiano, zona 45, Serpiano 6867 Switzerland
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Traveller (287)
Dining (56)
Room & Suite (41)


Visit Hotel Serpiano for a relaxing getaway in beautiful southern Switzerland. Nestled between Lake Lugano and the Monte San Giorgio mountains, our hotel is the perfect place for a peaceful escape in nature. Our bright, comfortable rooms are equipped with modern amenities, including free wireless internet and LCD TVs. Enjoy breathtaking views of the lake and mountains from your balcony or walk-out garden. Unwind with wellness and beauty treatments at our SPA Center and join us for an exciting culinary journey at our on-site restaurant. Gather in our secluded event spaces, just minutes away from the city of Medrisio. The beautiful panoramic views are the perfect backdrop for your meetings and events or dream wedding. Immerse yourself in nature and discover our unique culture! Hotel Serpiano is located in the Italian-speaking region of Switzerland right by the Italian border. Whether it’s hiking, biking, shopping, wine tasting, or visiting museums, there’s never a shortage of things to do while staying with us! Take a ride in our private cable car to Lake Lugano, where you can take boat trips around the lake or wander around Morcote Village.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Electric vehicle charging station
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Outdoor dining area
Vending machine
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage chair
Neck massage
Steam room
Waxing services
Baggage storage
Chapel / shrine
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Private balcony
Cable / satellite TV
Flatscreen TV
Private bathrooms
Tile / marble floor
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, German, Italian
405Reviews1Q+A22Room tips
Traveller rating
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A.L. wrote a review Jun. 24
Buchs, Switzerland57 contributions76 helpful votes
The hotel is located in a perfekt setting overlooking lake lugano. Rooms are dated, bathrooms are small and showers offer only broken showercurtains. No climate controll, so on hot days, you will not find a cool night. The food is overpriced and very poorly presentet. Ceasar Salad vor CHF19.50 with 5 pieces of small chicken, 8 leaves of iceberg, some way to thick cut parmesan, that was about it. The iceberg salat was half rotten.... not a pretty site. The pool was closed due to water shortage and since there was no air condioning, the only option was to have all windows open at night. Not a problem, but when a wedding party shows up the same evening, you can imagine the peace and quietness you get for the nigt. People where talking at 3AM still on the balconies... Never ever again. The hotel ist an old bunker, that needs a remodel and some improvments. Service is OK, if you can get thier attention, but they are very poorly trained and most students. You get what you pay...
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Date of stay: June 2022
163serget wrote a review May 2022
Prague, Czech Republic4 contributions1 helpful vote
Nice hotel located on top of a mountain with an incredible view! Very helpful staff, great menu card with good choice for vegetarians. Our dog was welcomed everywhere in the hotel, super place to start walks just behind the hotel (big forest). Very good starting point for hiking trips. If you are looking to chill out, that’s the place to be. Unfortunately we did not use the spa facilities, but definitely worth checking out.
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Date of stay: May 2022
Room Tip: Most of the rooms have amazing view, therefore not a big deal to get one without
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Expatshash wrote a review Sep. 2021
Saanen, Switzerland6 contributions1 helpful vote
My friend her dog and I spent three wonderful days at this hotel. Although its a bit dated in parts we had all the amenities for a very relaxing time. Every member of staff we came into contact with were helpful happy and accommodating. I had one of the best massages ever. The restaurant food in the hotel could do with a bit of a make over. But the restaurant by the cable car was absolutely fantastic. Over all a lovely place in the most beautiful spot with fantastic views and lots to do.
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Date of stay: August 2021
Sleep Quality
Room Tip: room with outside space if you have a dog
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ateach52 wrote a review Aug. 2020
Colombier, Switzerland687 contributions170 helpful votes
We’ve stayed at this hotel 5 times now, each time drawn by the fantastic view over Lake Lugano and the mountains. I would still give it a 3-star for that reason: the view! But the facilities itself are not worth more than two stars! Unfortunately, the quality of the hotel has gone down considerably since our first visit. The dining experience used to be top notch, but now it is rather mediocre. The chef has clearly changed! Breakfast was definitely nothing like it used to be: no fresh fruit salad, no muesli and only store-bought little yoghurt cups, nothing hot at all except for eggs you had to boil yourself, no fresh juice even - only a watered down version of Tang. Extremely disappointing! NOT worth the rating they seem to have given themselves! As for the service, it too was very mediocre. We were celebrating a very big anniversary and two days before, we asked for a specific table but reservations were not permitted! Consequently we booked at the nearby (only 1 km from the hotel) funicular restaurant, which has the same view, the same wine at HALF the price, very good food and very friendly service! On our first night we were seated by the terrace door - it was raining and there was no seating on the terrace. Every time we moved our arms, the automatic doors next to us opened! Good grief! Another thing we found amazing and which I think has changed since the last time we were there: there is no proper bar!!! On our second evening we came down for a pre-dinner drink - 2 couples - and we were given a seat by the entrance of the restaurant, all 4 of us on a bench, next up each other! Very bizarre! People walked by us constantly! There are a few basically unused rooms upstairs, a ‘library’ and a ‘pool room’, which could easily be turned into a bar! This is NOT four-star as the hotel claims to be! This is COVID time, and di there were restrictions: no more than 10 people in the pool at a time! Ha!!! No one checked! It was much too crowded! All in all, the hotel is in VERY dire need of a facelift! The rooms are furnished à la IKEA (not only the rooms! The restaurant glasses and lampshades were from Ikea too!!! This is so not 4-star!!!). I’ve been 5 times now - no more! Do something to spruce things up is my recommendation!!
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Date of stay: August 2020Trip type: Travelled
Steve R wrote a review Nov. 2019
Sherwood Park, Canada66 contributions57 helpful votes
While in Europe we went on a 3-day car trip through extreme southern Switzerland and northern Italy. We had a 2-night stay at the Hotel Serpiano (halfway up a mountain, overlooking Lake Lugano, with a spectacular view overlooking Lago di Lugano, with Lugano in the distance). The hotel has great facilities: a pool, sauna, and—for the first time ever—I had a massage. t’was great! There are a few good hikes (1-2 hours) around the mountain, and there are a couple of places to rest and enjoy food and a cold one. We had breakfasts and dinners at the hotel. The menu at the hotel is good… mostly local recipes, prepared well.
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Date of stay: May 2019
Sleep Quality
2 Helpful votes
Anil H B wrote a review Sep. 2019
Bangalore6 contributions6 helpful votes
First thing first, hotel is on top of a mountain which gives an excellent view around. Rooms were clean. Complementary breakfast (Continental) was good. Ideal place to stay from where you can travel to Italy.
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Date of stay: September 2019
Sleep Quality
1 Helpful vote
Soroosh T wrote a review Aug. 2019
Rijswijk, The Netherlands50 contributions29 helpful votes
I start with the postive points: - The staff of the hotel are very friendly and helpful. The take all the time you need. - The view from the lake view rooms are amazing. - We had read from the reviews that the hotel is in the middle of nowhere, so we prepared ourselves for a couple of days of hanging around the garden and the pool. But there is so much to do in this area, but you need a car to get around easily. Now the negative points: - The rooms were not clean, there was dust all over the room. The bed sheets had holes in them. Above that the smell in the room was very bad when we entered it. It smelled like they had used dirty mops to clean the floor. They also didn't clean the floor on the second day. Because everything that was dropped was still there after cleaning. Overall the room seems very outdated and desperately needs an update and a good cleaning. - Breakfast was very basic and not that much variety, except for the coffee and the dishes didn't smell fresh sometimes. I give a rating of 3 stars, because the nice staff and the great view made up a lot.
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Date of stay: August 2019Trip type: Travelled
2 Helpful votes
FFNetto wrote a review Jul. 2019
Bazenheid, Switzerland61 contributions12 helpful votes
The localization is amazing, but in the middle of nowhere, so it’s hard and take time to leave the hotel and walk around the city. The service is normal too. Nothing special. But the place is well cleaned and there’s no worries regarding that. The only complain is the restaurant: few people to handle a lot of costumers. We had an employee with us that could not explain well the changes my wife could do on her menu and we had a real big increase in the receipt at the end. They also forgot our desserts and we had to wait a long time for it. But the food is pretty nice. We recommend. And if you are looking for a place to hide from the madness of the cities and take a rest, this would be the right place!
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Date of stay: July 2019Trip type: Travelled
Mocreu wrote a review Jun. 2019
Joao Pessoa, PB144 contributions98 helpful votes
A bucolic place, suitable for those seeking an environment to rest. Friendly staff, clean surroundings and common areas in good condition. Simple apartments, without air conditioning, motivating discomfort in periods of very hot, like the occasion of my lodging.
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Date of stay: June 2019
Amalog wrote a review Apr. 2019
England, United Kingdom43 contributions3 helpful votes
Visited Switzerland for the first time this April 2019 and decided to visit the Italian region of Switzerland and fell in love with Lake Lugano. I have contacted a few hotel/accommodation around the region however Hotel Serpiano stood out due to its location and stunning views. The photo's seen online of Hotel Serpiano are stunning however getting to see the views in person blew my mind. We did not have the best weather during our stay as it was cloudy and rainy. However, on the day we checked out the sun decided to show up revealing the most amazing view of Lake Lugano, Morcote and Swiss Alps all in one. The surroundings were quiet and all you can hear was the birds chirping. Hotel Serpiano is perfectly situated on top of Monte San Giorgio away from the hustle and bustle. Perfect for travellers who would love to relax and unwind. Note: Did you know that Monte San Giorgio was declared a UNESCO World Heritage Site since 2003 If you are planning to visit the Ticino Region of Switzerland make sure to check out Hotel Serpiano as the views are beyond your imagination.
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Date of stay: April 2019
Sleep Quality
Trip type: Travelled
Room Tip: Make sure to book the room facing the lake
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US$142 - US$178 (Based on Average Rates for a Standard Room)
SwitzerlandSwiss AlpsCanton of TicinoMendrisiottoSerpiano
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Frequently Asked Questions about Hotel Serpiano Wellness & SPA
Which popular attractions are close to Hotel Serpiano Wellness & SPA?
Nearby attractions include Belvedere della Sighignola (7.9 km), Parco San Grato (4.4 km), and Monte San Salvatore (7.3 km).
What are some of the property amenities at Hotel Serpiano Wellness & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Serpiano Wellness & SPA?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel Serpiano Wellness & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Serpiano Wellness & SPA?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Serpiano Wellness & SPA?
Conveniently located restaurants include Locanda Garibaldi, Osteria Grotto Conza, and Aquafaba Restaurant & TakeAway.
Are there opportunities to exercise at Hotel Serpiano Wellness & SPA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Serpiano Wellness & SPA located near the city centre?
Yes, it is 0.03 km away from the centre of Serpiano.
Are any cleaning services offered at Hotel Serpiano Wellness & SPA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Serpiano Wellness & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Serpiano Wellness & SPA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.