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I stayed with my family for one night at this hotel due to its convenient location close to the airport. The check in process was fast, the rooms we were given were clean, and there was hot water for showering. The hotel gives complimentary breakfast,...More
The smelling of the halls and rooms needs to be improved, placing deodorants, air fresheners or something else. Overall good service and excellent breakfast. Convenience location for travelers that needs to spend the night waiting for the flight.
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There was a nice stay before our night flying to los cabos!!! it was a smooth stay close to some restaurants and to the airport. I would definitely stay there again.Our check in was at 3pm we got there earlier and the receptionist was so...More
Hotel rooms are in bad shape, all piece of furniture are damaged, funky smell and dirty carpet. I suggest pay a bit more and skip this spot. $1050 on tuesday.
Breakfast is avarage and descent.
Computer service room needs newcomputers all usb ports and keyboard...More
Response from Alan T, Guest Relations Manager at City Express Monterrey Aeropuerto
Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence and give our guests the best of us. We are working hard...More
I would stay here again.
This is indeed a budget hotel, approx. $89. The website offers airport shuttle, but that is not true from airport to hotel. From hotel to airport, only if you reserve and, according to receptionist, if you apply (not sure...More
Response from marlen c, Guest Relations Manager at City Express Monterrey Aeropuerto
Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for...More