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Crowne Plaza Hotel Monterrey Aeropuerto

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Crowne Plaza Hotel Monterrey Aeropuerto
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122 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

While I only stayed one night during this trip, the Crowne Plaza Aeropuerto is a competent business hotel. And with 10 minute ride to the airport it was quick and easy to get back and forth for our flights. I skipped breakfast so can't rate the restaurant though. Overall, I'd stay here again if a quick trip in & out...

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Helpful?
Thank eseaberg
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Mr. Easeberg Thank you very much for your kind comments. It is a pleasure for us you can share your experience with our staff. We are glad to be an excellent option to stay in Monterrey. We hope to serve you soon in our restaurant "Florinda's" so you can enjoy and taste our great food. Please come back soon!...

Voghera, Italy
Reviewed 4 weeks ago via mobile

During a trip in Mexico for business I spend overnight in this hotel before continuing to Saltillo. I have already stayed to Crown Plaza in Istanbul and here I have found the same high quality. Nice room with large space, good cleaning and service. The hotel offer the shuttle to the airport. Good welcoming at the reception.

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Helpful?
Thank MassimoNegro
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Massimo, Thanks a lot for your taking your time to write your experience. We appreciate a lot your kind comments and let us know how was your stay. Thank you and we will share this with our staff. We look forward to see you soon. Best Regards JA General Manager

Rochester, Michigan
Reviewed 11 March 2017 via mobile

Upon check-in to this airport hotel, my first designated room was located adjacent to a noisy water pump that screamed for repairs. The front desk staff promptly relocated me to a better room. Then I get down to the nice looking restaurant for dinner, and ordered a filet. The waiter politely warned me that it would take ~25min to cook...

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Helpful?
Thank Leo M
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Mr. Leo, Thank you for taking the time to share your comments. Your feedback is important for us. Our staff is aware about your experience and we are going to effort to create better experiences for our customers thanks to your helpful review. We appreciate your time to let us know your expectations and we are going to work...

Miami
Reviewed 13 February 2017 via mobile

Its a near by the airport and far from everything else. If you need to stay in the area or will fly next day is ok. The check inn a little bit confuse and the wifi wasn't working..too bad for a business hotel. Rates aren't exactly the best in town considering the location.

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Helpful?
Thank Andre O
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Mr. Andre First of all, We would like to thank you for the opportunity to assist you. It's been a pleasure and I would like to extend my apologies for the inconvenience during your stay. Your concern is our concern. This is truly helpful to us for improve our services and it will be shared with our staff. We...

Toledo
Reviewed 10 February 2017

I was in Monterrey for business. The company provided transportation. The hotel offered a comfortable clean place to stay. The upper floors (where I stayed) had a nice hospitality hour in addition to the hospitality offered in the lobby for all guests. I would definitely stay here again if the company sends me back down.

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Helpful?
Thank Christian B
Alexander R, Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Christian, Thank you so much for the time spent writing your kind comment. It is a pleasure to know you enjoyed your stay in our hotel. Also we thank you for recommend our hotel to your colleagues because of your nice experience. We look forward to see you soon and give you the pleasure to enjoy our Crowne Plaza...

Reviewed 2 February 2017 via mobile

I just love Mexico and can be bias :( the staff in this hotel are just great always smiling. I was a little bit of with breakfast because was hoping to eat some delicious authentic Mexican food. The hotel is just standard, and clean. If you are there for business, it's definitely a great location and late night you can...

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Helpful?
Thank Jacques M J
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Guest Jacques Thank you so much for your kind comments! We'll be sharing this word to our staff to stay focus to keep the great service you received. In addition, It's great to know the massage was relaxing and you enjoyed it. Thank you again for taking the time to share your experience with us and with our customers...

Rock Hill, SC
Reviewed 28 January 2017

Very convenient to the airport (5 minutes away) and other local industry. Hotel shuttle runs to the airport every 30 minutes. Not near the city. Location has beautiful views of the surrounding mountains. Staff very friendly and efficient. English was good. Ate (too) many meals in the hotel restaurant, but food was very tasty. Wi-fi was solid. TV picture was...

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Helpful?
Thank dlrollo
Alexander R, General Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Guest, Thank you for choosing us as your best option to stay in Monterrey, Mexico. We kindly thank you for your time to write your comments and share your experience that in general we can see was good. All your points in your comment has been analyzed to improve our service and we will take action for it. We...

Cairo, Egypt
Reviewed 28 December 2016

Good hotel for short business trips, long distance from city center and very few restaurants near by. Convineant if you are alone in a business trip near by and need just a good sleep and nice breakfast.

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Helpful?
Thank Tamer Maged G
Alexander R, Front Office Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Mr. Tamer Thank you for being our guest; We really appreciate your kind comments and the time to write your experience. This is important to us and we share this with our staff to keep up our service. We look forward to see you soon. Sincerely Management

Chino Hills, California
Reviewed 27 November 2016

Stayed a week for business, customer service was excellent, all staff was prompt and with great attitude. Shuttle service is also great if you are looking to go out for dinner, no need to request a cab. The managers special on Tuesday, Wed and Thursdayswas great as a snack before going for dinner after coming home from work. I had...

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Helpful?
Thank Travelling D
Fort Wayne, Indiana
Reviewed 23 November 2016

I had very good service from the hotel staff. The front desk staff was professional in my dealings with them. The room was quiet, roomy and comfortable. Everything in the room worked well including the internet which is not always a given in Apodaca. I would pass on the restaurant and the manager's reception food. The price is quite reasonable...

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Helpful?
Thank Busywithbusiness

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
WELCOME TO THE BEST HOTEL AT THE AIRPORT OPENING AUGUST 2009Crowne Plaza Monterrey Airport located just across of the International Airport, near the most important industrial parks and 25 minutes away from downtown, Shuttle to and from the airport and 6 miles around.219 comfortable rooms and completely equipped suites with free high-speed Internet access, wireless and LAN connection exclusive executive floor. Our luxury rooms create a pleasant atmosphere to work and relax.Business center, 2 private rooms, free wireless Internet in public areas, Sleep Advantage program, Club Spa, whirlpool, gym, massage parlor, sauna, outdoor pool, sun tanning area.6 meeting rooms, convention center, largest room capacity: 300 banquet style. Mexican and International cuisine, open 24 hours, enjoy our sushi & coffee, bar & lounge with live music. ... more   less 

Additional Information about Crowne Plaza Hotel Monterrey Aeropuerto

Address: Blvd. Aeropuerto 171 | Col. Parque Industrial Nexxus, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: $113 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Monterrey Aeropuerto 3.5*
Number of rooms: 163
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Also Known As:
Crowne Plaza Hotel Monterrey Aeropuerto Mexico/Apodaca
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Monterrey Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the upper floors.”
529christianb, 10 Feb 2017 | Read review
“Good Business Hotel”
TamerMagedG, 28 Dec 2016 | Read review
“High floor”
Achilles_z, 10 Nov 2016 | Read review
“Stay off the 6th floor - water supply issues”
Perlick, 1 Nov 2016 | Read review
“It seems like all are new rooms”
gerardos288, 18 Oct 2016 | Read review
5 of 5