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pentahotel Brussels City Centre

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pentahotel Brussels City Centre
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675 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Mook
Reviewed 2 days ago NEW

Beautiful hotel, nice bar that is open 24/7. Great service. The room was very clean and the size of the bed was amazing. The parking costed 15 euros for 24 hours. So that was very cheap. We had a very good stay.

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Thank 209yaran
Riga, Latvia
Reviewed 2 days ago NEW

In whole the stay at the hotel was good. But the rooms that are on the street side of the hotel are quite noisy. The insulation of the windows is giving away and you can hear practically everything that goes on outside. New windows would diminish the issue.

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Thank tomsb741
Birmingham, United Kingdom
Reviewed 4 days ago NEW

I chose this hotel as it looked modern and looked like a cool place to stay rather than just sleep. Very nicely furnished. Room basic compared to downstairs furnishings but perfectly adequate. Pool table was free, drinks average price, happy days would return. Not happy to be woken early morning by a drill that went off for more than an...

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Thank becbrum7
Runcorn, United Kingdom
Reviewed 4 days ago NEWvia mobile

1st Pentahotel experience and we were very happy with this hotel. It's a trendy young persons hotel, but in a good way.... well designed and fitted out. The room was spacious and the bed was simply huge... the biggest bed I have ever seen in a hotel. TV came with some movies and tv programmes... really great for little and...

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Thank Beesoviking
adehaye, Responsable commercial at pentahotel Brussels City Centre, responded to this review

Dear Beesoviking, Wow thank you so much for having taken the time to write your detailed experience at Pentahotel Brussels City Centre. I'm so glad you did enjoy our XXL bed and our entertainment program. Our staff is especially trained to be friendly and professional with our lovely guest and I'm happy you noticed this. Hope to see you back...

Bolton, United Kingdom
Reviewed 4 days ago NEW

Excellent stay. The room was very spacious with a huge, comfortable bed. Very stylish hotel. We ate in the restaurant twice for evening meals and the food is excellent. Great stay, I can't fault it and would definitely come back.

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Thank MissSM88
adehaye, Responsable commercial at pentahotel Brussels City Centre, responded to this review

Dear MissSM88, Thank you for your kind review and YES we want you to come back !!! Kind regards, Arnaud Dehaye Director of Sales & Marketing

Karlsruhe
Reviewed 5 days ago NEW

Great Hotel with a real good Bar/Location. The hotel ist not so far from Metro or Citytrain. walk to City about 15 Minutes. Shopping on Hermes - louis Vuitton or Tiffany about 5 Minutes to walk. ;-) The rooms are very good. They cleaned every day. LED TV with different Languages Programm. Coffee and Tea in the room for free....

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Thank Q4246SIandreasw
Uk
Reviewed 6 days ago NEW

Came here over the easter weekend . The hotel itself is very busy with lots of character and very " trendy " not only people that are staying here are in the bar and restaurant but others too . The rooms are large and the beds are huge . The bathroom with the rain shower and lovely toiletries are lush...

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Thank turkeytours
adehaye, Responsable commercial at pentahotel Brussels City Centre, responded to this review

Dear turkeytours, Thank you so much for having taken the time to write this review. So great you enjoy your stay at Pentahotels! The difference is in the details and that's what we are looking for our lovely guests. Regarding the bathrobe and slippers we put one set in the room but you can always ask for an extra to...

Reviewed 1 week ago via mobile

I visited the bar with my friend , find the bar unusual place with good atmosphere , many people around , nice loud music. However service wasn't so high quality how interior was. There is poll table in one side and good cocktails and snacks provided

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Thank Munchausen86
London, United Kingdom
Reviewed 1 week ago

I don't tend to hang around hotel bars but this one is really buzzing and attracts a fair few locals as well. Often has live music and is a great place to catch up with friends after a long day working. The rooms are fun, modern although I'm not a fan of empty minibars. Entertainment seems to be going by...

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Thank David W
adehaye, Responsable commercial at pentahotel Brussels City Centre, responded to this review

Dear David W, Thank you so much for your kind review. I'm so glad you did enjoy the full pentaXperience with us. Indeed we try to push the "entertainment" to the next level with our different services :) Please feel free to contact me via arnaud.dehaye@pentahotels.com for your future stay in Brussels. I'll be delighted to take care of your...

Chatham, United Kingdom
Reviewed 1 week ago

I would of left a glowing review for this hotel as in terms of facilities and location it was great but: Myself and a large group stayed at this hotel over the weekend and although the hotel itself was very nice the weekend was ruined by the huge "holding deposits" they took for every room. Over the 5 rooms they...

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Thank ED162013
adehaye, Responsable commercial at pentahotel Brussels City Centre, responded to this review

Dear ED162013, I think you are already in contact with my colleagues from accounting department regarding this issue. As explained by email and on the phone it is a common procedure in the hotel industry to take a deposit on the credit card of the guest. The money is refund at check-out and take between 3-7 days (depending of your...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Staying in Brussels? Then pentahotel is the cleverest decision you could make. You want something different, exciting, a bit edgy. And here we are, ready and waiting to share our unique penta way of doing things from the moment you step inside. The hotel is located next door to the prestigious fashion street “Avenue Louise” and walking distance from the wonderful Grand Place and European Institutions of Brussels. From eclectic boutiques and signature cuisine to exciting nightlife and live entertainment, ""Brussels Louise"" neighbourhood has a unique character and style. Come visit penta, and become one of Brussels's most prestigious VIPs. ... more   less 

Additional Information about pentahotel Brussels City Centre

Address: Chaussee de Charleroi 38, Saint-Gilles, Brussels 1060, Belgium (Formerly Mercure Brussels Center Louise)
Region: Belgium > Brussels > Saint-Gilles
Price Range: $101 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Brussels City Centre 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Brussels Center Louise Hotel Saint-Gilles
Brussels Holiday Inn
Pentahotel Brussels City Centre Saint-Gilles
Hotel Style:
#3 Luxury Hotel in Saint-Gilles
#9 Romantic Hotel in Saint-Gilles
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Brussels City Centre staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The street is rather noisy with lots of traffic. For those wanting fresh air choose a rear at the rear if you can.”
965joosth, 7 Apr 2017 | Read review
“Back of the hotel best”
71jamesl, 5 Apr 2017 | Read review
“Dirty sheets”
GeorgeP157, 2 Apr 2017 | Read review
“Dont pic rooms on the first floor.”
nunor9, 30 Jan 2017 | Read review
“Since the free WiFi was terrible my husband got the hotel to give us their staff WiFi access which was much faster”
laveenj2017, 18 Jan 2017 | Read review
5 of 5