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Hilton Garden Inn Brussels Louise

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91 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Reviewed 1 week ago via mobile

Absolutely amazing place, close to the city center, brusseles-midi,great rooms, friendly people ready to help out with anything you need. All the major Brussel city atractions are in walking distance from the hotel, we had an excelent time here

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Helpful?
Thank Buincianu S
Mainz, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

My second stay at this hotel. Because the room I had booked was not available, I got a free upgrade to an apartment with a mini-kitchen in the annexe. This large room had a comfortable sofa and a small dining table while everything looked very modern. The windows gave a nice view of a quiet residential street with the mix...

Review collected in partnership with Hilton Garden Inn
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Thank Bert V
About Hotel's Favourite Review
Reviewed 1 week ago

This small hotel is very close to the train station and the Metro. The rooms are really comfortable and the room service was very good . The breakfast is also very good and quite a good selection. Really value for the money paid.

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Thank Frederick C
Barcelona, Spain
Reviewed 1 week ago

I stayed here for a couple of nights, for some reason we were assigned an accesible room on the main floor. The room was huge, and the bathroom too. It even had 2 showers. The room included a kitchenette with stove, microwave, dishwasher machine and a Nespresso coffee maker. It's about 25min walking to the center of the city, so...

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Thank Carmela R
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

HI there Carmela, Fantastic to read you liked our brand new spacious rooms full of nice facilities! Looking forward to have you again at the Garden soon! Olivier Operations Manager Hilton Garden Inn

Luxembourg City, Luxembourg
Reviewed 1 week ago via mobile

We stayed for only one night but even if our stay was longer we probably would have left early. The only positive was that as a hhonors diamond member we were upgraded upon arrival to a suite. However the room was a mess. The WC smelt musty and moldy and there were red stains in the shower that totally put...

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Helpful?
Thank iLuke85
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

Dear Mr. iLuke, Pity to read we haven't exceeded your expectation level which is without doubt our goal on daily basis. Please don't hesitate to contact me on Olivier.Dedeurwaerder@hilton.com in order to share further feedback with me. We do want to make it up with you and are hoping for a second chance. Kindest regards, Olivier Operations Manager Hilton Garden...

Houston
Reviewed 1 week ago

The highlight of this stay was the service. I arrived early in the morning and was told the hotel was fully occupied the previous night, so no rooms were available for immediate check in. The gentleman at the front desk was very helpful in asking housekeeping to get a room ready for me and checking me into my room in...

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Helpful?
Thank CalCabMan
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

Hi CabMan, I can confirm our team was impressed after having read your fantastic comment very appreciated ! We are already looking forward to welcome you soon again at the Garden! Olivier Operations Manager Hilton Garden Inn

Brandon, United Kingdom
Reviewed 1 week ago

The hotel was very nice and the staff were extremely friendly. The location was near to some fabulous resteraunts that were in walking distance. The breakfast was great as well. The bar was clean and the atmosphere was delightful.

Review collected in partnership with Hilton Garden Inn
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Thank johncJ4244HC
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

Hi John, Many thanks for your very nice comment nice to see you appreciated our garden inn breakfast buffet! Looking forward to welcome you soon again! Olivier Operations Manager Hilton Garden Inn

Lookout Mountain, Georgia
Reviewed 2 weeks ago

We checked in for a week in Brussels last month and can wholeheartedly recommend this newly minted Hilton brand hotel. David at the front desk was great, he really made us feel welcome and helped accommodate our family during our stay. The hotel is very convenient to the metro (only one block), and there are several grocery stores nearby to...

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Thank botkin02
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

HI Botkin, Many thanks you had some great family moments with us! I will share your great feedback with David for sure, looking forward to meet you soon again at the garden! Thanks! Olivier Operations Manager Hilton Garden Inn Brussels Louisa

Reviewed 2 weeks ago via mobile

We stayed 5 nights in this nice hotel. The good feeling for the hotel started with very nice welcome of the receptionist mr. jean PIERRE. I strongly advise this newly revamped hotel to everyone. The rooms and beds were very comfortable. The breakfast were also complete and appropriate for us. Was nice to stay in this hotel.

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Thank çetin b
Olivier D, Manager at Hilton Garden Inn Brussels Louise, responded to this review

Hi There çetin, Very nice to read your nice comment! Lovely to read you enjoyed all our facilities and in specific Jean-Pierre's service! Thanks for this! Olivier Operations Manager Hilton Garden Inn Brussels Louisa

London, United Kingdom
Reviewed 2 weeks ago

Me and my family we had a wonderful time in Brussels. And this hotel made the whole difference on the success of our trip. Reception team rocks nothing is a problem for them. Congrats guys you have a bright future ahead!!!

Review collected in partnership with Hilton Garden Inn
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Thank beatrizmach

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Situated in an upscale residential area close to the European Parliament, Hilton Garden Inn Brussels Louise is an ideal hotel for business and leisure travelers. From a bright and clean lobby to spacious enclosed parking under the property, our hotel will feel welcoming right from the start. Relax in the beautiful courtyard garden after a busy day in the city. Our Brussels hotel offers amenities to make your stay easy, from on-site dining to a fitness center and complimentary WiFi in each room. Take advantage of our proximity to the European Capital as well as downtown Brussels. Easy access to the metro from our hotel lets you explore the area safely and efficiently. ... more   less 

Additional Information about Hilton Garden Inn Brussels Louise

Address: 128 Rue Berckmans, Saint-Gilles, Brussels 1060, Belgium (Formerly Hotel Cascade Louise)
Region: Belgium > Brussels > Saint-Gilles
Price Range: $93 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Brussels Louise 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Cascade Hotel Brussels
Hilton Garden Inn Brussels Louise Saint-Gilles
Hotel Style:
#6 Luxury Hotel in Saint-Gilles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Brussels Louise staff and other travellers.
5 questions
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Eindhoven, The Netherlands
over a year ago
Rio de Janeiro

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Questions? Get answers from Hilton Garden Inn Brussels Louise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room to close to the street...”
 of 5 bubbles azeeuwnl, 17 Jan 2017 | Read review
“The "garden view" looks into other people's units, so I preferred the street view”
 of 5 bubbles lilyiann, 29 Dec 2016 | Read review
“Rooms overlooking garden are quietest”
 of 5 bubbles MarkP644, 14 Dec 2016 | Read review
“Get a room towards the back as there is no noise or traffic on that side”
 of 5 bubbles MrPhileasF, 11 Dec 2016 | Read review
“We stayed in room near the end of the hall furthest from the elevators and they were very quiet. The whole hotel seemed very quiet though.”
 of 5 bubbles 196SamanthaC, 21 Nov 2016 | Read review
5 of 5