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Holiday Inn Express Swansea East

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Neath Rd, Llandarcy SA10 6GZ Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (70)
Room & Suite (15)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Swansea East
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Stay at the easy-access Holiday Inn Express Swansea - East. Our friendly staff will greet you as you arrive in the bright lobby. Our quiet hotel, with large car park, is just 1 minute from the London-bound M4 motorway and 41 miles from Cardiff International Airport. It's just a 10-minute drive from the Holiday Inn Express Swansea West to the DVLA and Swansea Council's city centre offices. Invite delegates to our bright meeting rooms, and access free WiFi. Stay in touch with free WiFI in your comfy guest room or simply relax and watch your favourite shows on the 32-inch flat screen TVs. Your tour of the Gower Peninsula's dramatic coastline starts at the Victorian seaside town of Mumbles, 13 miles away. The Brecon Beacons National Park, with its waterfalls and valleys, is 30 minutes by car. Wake up daily to our inclusive Express Start buffet breakfast with selected hot items served in the comfort of the Great Room lounge daily. Grab a bite to eat and a drink at the bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
24-hour front desk
Dry cleaning
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Meeting rooms
Laundry service
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
632Reviews8Q+A98Room tips
Traveller rating
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Popular mentions
Sandy wrote a review Jul. 25
2 contributions
For the price that we paid (£142.00 for the night) we expected to at least have an air-conditioned room. It was stifling hot and the window could only open a few inches. We had to leave the curtain open to get a breath of fresh air, but then we had the noise from the road and the light from the street lamp shining in the room all night. Breakfast was like a train station... we were given 30 minute to eat the continental meal and vacate... We definitely wont be going back there
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Ask if its air-conditioned and not adjacent to the road
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Response from HIEX Swansea, Owner at Holiday Inn Express Swansea East
Responded 5 days ago
Dear Cuttssandy, Thank you for your scores and comments regarding your recent stay. Whilst we do not advertise air conditioning in the room, we do have fans available in all rooms and also you can have sheets instead of duvets. We can see that you were unhappy with the complimentary Grab&Go breakfast service that we have on offer at the moment. We offer the breakfast in keeping with the restrictions in Wales, and also the 30 minute time slot is to ensure each guest gets time to eat their breakfast at a table. Once again, thank you for your review and we hope to see you again soon on another visit in the future where we can renew your faith in us. Kind Regards Bethan Team Member Holiday Inn Express Swansea East
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MN123 wrote a review Jun. 2021
7 contributions
I come to Wales with the family, a weekend break away from the hustle and bustle of life. I generally book in with Holiday Inn when I go away. But this time the experience wasn't as I expected and wanted to share my experience with Room Service with you. Yesterday (Sunday, 13th June 2021) I got up to get ready to go down to collect breakfast (Grab & Go Service) due to COVID. I put the Tag on the outside of my door to let Room Service know that someone is in the room and when I'm ready to Turn the Tag that someone can enter the room and carry out the cleaning. After I having my breakfast with my family I decided to collect al the rubbish and place it in one place and place all used towels on the bathroom floor under the sink. I left my room with my family and went up to one of the staff who was working on the side my room was on and told her my room number (She had a sheet which stated all the room numbers she has to do) and asked that she can enter it as I had put the Tag on the outside for room service and she said she will. I went out with the family to enjoy my day, I come back to the hotel around 7pm, my room tag had been turned around to say 'Still Inside' (Which means Do Not Enter). What do I find Room Service was not carried out but the staff member had the cheek to do this. So I had to go down to reception and let them know, I had to carry fresh towels up to my bedroom. Again a member of staff come to my room around 8 something (PM). Only changed my cups and add some milk and sugar but didn't do the bedding (only took away the rubbish and used towels. This is the service I paid for. I should have taken pictures of my room before going out for the day with Date Stamp showing date and time and same goes for the Tag which I placed outside my door. Well I will be approaching Room service today to question why she had done what she done. Please be careful and take date stamp pictures especially if you have your personal belongings. Can't trust them.
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Date of stay: June 2021Trip type: Travelled with family
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Response from HIEX Swansea, Owner at Holiday Inn Express Swansea East
Responded Jun. 17, 2021
Dear Coffee2215, Thank you for the review of your stay. We are sorry to see that due to an error with our Housekeeping staff your room was not serviced. We will be taking your comments to the Housekeeping Supervisor in order for this to be dealt with so that it doesn't happen again. As you can see from our other reviews, this does not happen often and we can only apologise for the impact that this had on your stay. Once again, thank you for your feedback and we hope to see you again soon on another visit. Kind Regards Bethan Team Member Holiday Inn Express Swansea East
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smallworld7354 wrote a review May 2021
Wellesbourne, United Kingdom29 contributions41 helpful votes
Our first stay in an hotel since last September, we were a little anxious. We were greeted warmly and felt very comfortable walking round the hotel, and our room was very clean. Everything was as expected in a Holiday Inn Express, comfy bed, heater etc. As a vegan, I was pleased to find 3 items on the bar menu, I chose the Butternut Squash jalfrezi which was pretty good. There is a Harvester in walking distance but we just wanted a quick meal after a very long drive. We had an early start in the morning so didn’t take the hot breakfast option, which included plant based sausages in a roll. I was given given an individual carton of soya milk which I used on cornflakes and a coffee. There was fruit but I couldn’t see anything else I would risk. They were prepared to make me a sausage roll but we needed to set off and sadly couldn’t wait. It seemed nothing was too much trouble, and we would return.
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: Plenty of parking when we arrived late afternoon, although many more cars when we left early next...
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1 Helpful vote
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Response from HIEX Swansea, Owner at Holiday Inn Express Swansea East
Responded May 26, 2021
Dear smallworld7354, Thank you for the review of your stay. We can see from your comments that we were your first stay in hotel since coming out of lockdown, and that during your time here the staff service was warm and friendly. We are glad to see that you liked the Vegan options that we have on our dinner menu, and that the room cleanliness was to your expectations and our standards. Once again, thank you for your feedback and we hope to see you again soon on another visit. Kind Regards Bethan Team Member Holiday Inn Express Swansea East
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JeannieCass wrote a review May 2021
Manchester, United Kingdom504 contributions189 helpful votes
A great welcome with friendly concierge. Room was ok, although the sofa bed was very uncomfortable. Due to Covid, we had to take our breakfast from the restaurant and eat in our room, which with two young children was a little messy. The food choice was ample. All staff were very friendly and helpful
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Date of stay: April 2021Trip type: Travelled with family
2 Helpful votes
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Response from HIEX Swansea, Owner at Holiday Inn Express Swansea East
Responded May 3, 2021
Dear JeannieCass, Thank you for the review of your stay. We are glad to read that you enjoyed your stay with the staff service welcoming, friendly and helpful. We can see from your comments that the sofabed was uncomfortable during your stay, this will be passed on and we are sorry for any impact that this had during your visit. Once again, thank you for your feedback and we hope you will visit us again in the near future. Kind Regards Bethan Team Member Holiday Inn Express Swansea East
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beac0ness wrote a review Feb. 2021
Wales, United Kingdom228 contributions89 helpful votes
Had a great stay in this Hotel considering we are in a Pandemic, The hotel has all the necessary sanitizer Stations and plastic screens and signage in place so it felt a safe enough place to stay and I did notice touch points being cleaned regularly so was happy with that . Good food and drink available to purchase and take to room so in all was all good with me , but the biggest asset to this particular hotel has to be the staff as everyone I came into contact with was professional and polite without being robotic like some chain hotels . I will return to this hotel again 100% when business brings me this way
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Date of stay: February 2021Trip type: Travelled on business
1 Helpful vote
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Response from HIEX Swansea, Owner at Holiday Inn Express Swansea East
Responded Feb. 18, 2021
Dear Beac0ness, Thank you for your review for your stay. We can see from your comments that you were happy with the Covid-19 policies that we have in place, and that you felt safe during your stay. We can also see that the staff service met your expectations and our standards with the staff professional and polite during your stay. Once again, thank you for your comments and we look forward to seeing you again soon. Kind Regards Bethan Team Member Holiday Inn Express Swansea East
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PRICE RANGE
US$54 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express swansea west m4, jct 43 hotel llandarcy, holiday inn express llandarcy, holiday inn swansea, llandarcy holiday inn, holiday inn llandarcy
LOCATION
United KingdomWalesSouth WalesNeath Port TalbotLlandarcy
NUMBER OF ROOMS
91
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Frequently Asked Questions about Holiday Inn Express Swansea East
Which popular attractions are close to Holiday Inn Express Swansea East?
Nearby attractions include Breakout Live Swansea (7.3 km), Baked Bean Museum of Excellence (6.5 km), and The Escape Game (4.1 km).
What are some of the property amenities at Holiday Inn Express Swansea East?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Swansea East?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Express Swansea East?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Swansea East?
Conveniently located restaurants include Greek Flavours By Alexanter, Shiraz Restaurant, and Lotus.
Is Holiday Inn Express Swansea East located near the city centre?
Yes, it is 0.8 km away from the centre of Llandarcy.
Are any cleaning services offered at Holiday Inn Express Swansea East?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Swansea East offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Swansea East?
Many travellers enjoy visiting Neath Abbey (2.2 km), Hafod-Morfa Copperworks (5.2 km), and Swansea Slip Bridge (7.9 km).
Is Holiday Inn Express Swansea East accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.