Severn Lodge

About

4.5

#2 of 3 hotels in Port Severn

Travellers' Choice

Severn Lodge is a lakeside resort located in the world famous Muskoka Lake district in central Ontario. It is one of the few remaining historic resorts in Ontario, has over 700 meters of pristine shoreline, 100 acres of property, and a pristine and spectacular view of the many pine clad islands of Gloucester Pool, part of the historic Trent Severn Waterway. The resort caters to couples, families, family reunions, corporate meetings, and weddings. It offers all-inclusive packages featuring deluxe lake view rooms & suites, delicious meals, use of resort recreation facilities, waterfront sports activities, summertime supervised kids activities & evening entertainment, and more. Nearby there is golf, horseback riding, a full service spa, historic attractions, Las Vegas style gambling,and shopping in our nearby lakeside villages. Only 90 minutes from Toronto.

Location

Full view

Contact

116 Gloucester Trail Muskoka, Port Severn, Severn Township, Ontario L0K 1S0 Canada

Getting there

Toronto Pearson Intl Airport134 kmSee all flights

Rental CarsSee all Port Severn car hire

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363Reviews8Q+A84Room tips

Reviews

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Roma S wrote a review Sep. 12

Halifax, Canada26 contributions12 helpful votes

Summer Camp, Silly Rules

Severin Lodge feels like summer camp with fun activities and a friendly, young staff. The exception: the restaurant manager who bungled customer service. We were two family groups with one reservation. He offered us two different times for our dinnertime reservations when we all wanted to eat together. With Covid we hadn't seen our family in 18 months. We chose to eat dinner outdoors near the dining room. We could, we were told. However, we got no table service. We had to pick up cutlery, drinks and all three courses at one time. Covid restrictions meant no room cleaning. Fine. However, why insist we wear sweaty, grimy lifejackets for all water sports. Wash them regularly!

Date of stay: August 2021

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Sleep Quality

Room Tip: Most of the accommodations front the pretty lake.

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Response from Gary Don, General Manager at Severn Lodge

Responded 2 days ago

Hi Roma, Thank you for staying with us. I am glad that everyone enjoyed themselves and I appreciate your kind words regarding our staff and activities. I do apologize for the confusion you experienced in the Dining Room. We do our very best to accommodate all dining requests. Although it can be difficult to deal with these things after the fact, I welcome the opportunity to connect further, so I can obtain some greater detail in order to look into the situation for you. Regarding Housekeeping services, because the majority of our customers have communicated a preference of minimal traffic in their room, we have instructed our front desk staff to inform our guests that daily service will be provided upon request. I have inspected our like-jackets and have not found anything that could be described as sweaty or grimy. Sometimes people will leave life-jackets on the railing to dry after use. Perhaps you mistakenly took one of those instead of a fresh one from the cabinet? Thank you again for choosing Severn Lodge and for your review. If you would like to contact me directly, I can be reached at gary@severnlodge.com. All the very best.

Y2528SIpat wrote a review Sep. 11

2 contributions2 helpful votes

Disappointing

We chose this venue for a 3 day getaway because they offered 3 meals a day, daily maid service and a heated pool. Upon arrival we found the parking lot was at the top of a significant hill and the path to the office rather slippery. At the desk there was a notice to advise, as of September 6th (our checkin date) lunch would not be included in our package, and due to Covid, there would not be maid service but they would exchange towels. We then asked for help with our luggage and were told there were large wheel barrels for us to use for that purpose. We are both over 80 and the pathways were very uneven and difficult for walking let alone while pushing a loaded wheel barrel. Our room was disappointing. During our stay there was a wedding and their guests seemed to receive priority for service in the dining room and it was not until our last dinner that we had a table and server assigned as suggested in the Fall Package. For breakfast there was lots of choice and it was hot and regularly replenished. Dinners were excellent and there was a choice of three entrees followed by a choice of deserts. After checking out, getting our luggage back to our car was extremely difficult as it had rained and the path and hill were very slippery, actually a fellow guest had slipped on some steps and had a fall. Once again there was no help available to get our luggage up the hill to our car. This is not a place for seniors.…

Date of stay: September 2021

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Service

Room Tip: Review of all types of rooms

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Response from Gary Don, General Manager at Severn Lodge

Responded 1 week ago

Hi there and thank you for choosing Severn Lodge. All of our spring and fall packages include breakfast and dinner. All of our summer packages (up until Labour Day) include 3 meals per day. I apologize for any confusion. I am very sorry to hear about the trouble you had with our terrain. We do take pride in our traditional Muskoka landscape however I can understand having some difficulty. Especially after the rain. We do offer baggage handling and often provide golf cart transportation for guests and their luggage to and from our parking lot(s). I am sorry this was not communicated at check-in. Did you happen to ask for assistance when you checked-out? I would like to hear where we fell short of your expectations regarding your accommodation. You can send any additional details to me directly at gary@severnlodge.com. Regarding Housekeeping services, because the majority of our customers have communicated a preference of minimal traffic in their room, we have instructed our front desk staff to inform our guests that daily service will be provided upon request. I am sorry to hear that you feel as though we are not a destination for seniors. We have been hosting seniors bus tours every spring and fall for many years and the feedback we receive is always quite positive. I am glad you enjoyed our culinary options and I appreciate your kind words. All of our guests receive the same priority service and once again I welcome some additional details regarding your first two dinners. gary@severnlodge.com. Thank you again for staying with us and I hope you will consider giving us another try in the future. I would be happy to chat further and welcome a phone conversation at your convenience. 1-800-461-5817. All the very best.

ParFore16 wrote a review Aug. 2021

London, Canada41 contributions23 helpful votes

A Great Lodge; Good Value; One Negative

This was our fourth trip to Severn Lodge in the last five years. As always, there was lots to do and the setting continues to be spectacular. The gardens this year were exceptional. We found the servers to be far better than last year: they were right there shortly after we sat down and they were friendly and polite. All of the meals offered a variety of delicious options. The waterfront staff went out of their ways to be helpful and instructive. Our only concern was the lack of flexibility for the evening meal. Eating at 7:40 p.m. all three nights is just not fair. Moving us forward even twenty minutes on one evening would have been appreciated. Twice, we found menu items already gone.

Date of stay: August 2021Trip type: Travelled as a couple

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Response from Gary Don, General Manager at Severn Lodge

Responded 4 weeks ago

Hi there. Thank you for choosing Severn Lodge and for your continued patronage over the last 5 years. We appreciate your wonderful comments and I will certainly pass them along to the appropriate staff. I apologize for the inconvenience you experienced in our Dining Room. Earlier seating times are usually reserved for families with small children however it is rare that we are unable to accommodate such a request three nights in a row. Did you happen to speak with our Dining Room Manager? I will be sure to follow up with him. There is no excuse for menu items not being available. I apologize and I will certainly speak with our Executive Chef. Please feel free to send any further details to me directly at gary@severnlodge.com. Thank you once again for being our guest and we look forward to welcoming you for visit #5! Until then, all the very best.

WorldTraveller1978 wrote a review Aug. 2021

Toronto, Canada6 contributions

Basic hotel with a nice view

I have been here a few times and the location and view are certainly nice. The beach is perfect for families. Food was ok… edible but that was it…. Edible. People were super nice. But… rooms are rudimentary. Stayed in one of the Tamarak rooms. Basic furniture with bedding that is old and stained. Beds old and uncomfortable. Bathrooms very old and tight . Rooms are clean but dated ( Think Holiday Inn in the 1980s) So when booking this resort consider the honest opinion above. You are going to pay a fair $ for what you get. A couple I met at the resort summed it up fairly - “this place is a step up from camping in a tent”.

Date of stay: June 2021Trip type: Travelled with family

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Response from Gary Don, General Manager at Severn Lodge

Responded Aug. 2, 2021

Hi there. Thank you for staying with us and for sharing your experience online. We appreciate your continued patronage and we are sorry that your dining experience during this visit fell short of your expectations. We are surprised to hear this as our Executive Chef has been with us for 20 years and the quality of our culinary experience has been consistent. Severn Lodge is one of the few remaining classic Muskoka resorts and we are very careful to maintain its historic charm. With a separate bedroom and a screened in porch, the Tamarack Lodge is a popular choice with several of our returning guests. The furniture is well constructed and matches the decor of the room nicely. Our Housekeeping Manager has evaluated these rooms and has not found any stained bedding. A 360 degree image of this accommodation, along with images of all of our rooms, is available under the accommodations menu on our website. Since 1936 Severn Lodge has built a certain level of hospitality. Our standards are maintained from year to year in order to ensure that our guests receive a very similar experience with each visit. Some of our guests have been returning for over 40 years. We are happy that you enjoyed your previous stays with us enough that you have returned a few times. We will continue to work towards providing the excellent vacation experience that Severn Lodge guests have grown accustomed to. Thank you again for taking the time to post this review. We look forward to welcoming you back again in the future.

Sariina M wrote a review Jul. 2021

1 contribution

Just superb!

We were looking for a place where we didn’t have to cook and the water toys were already included. A+++ Found it! The kids club was excellent, the meals were excellent…it surpassed all our expectations for a wonderful Ontario family resort experience. How quickly can I book the same week for next year?

Date of stay: July 2021Trip type: Travelled with family

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Response from Gary Don, General Manager at Severn Lodge

Responded Jul. 3, 2021

Hi there. What a wonderful review. Thank you for taking the time to share your Severn Lodge experience online. I am truly thrilled to hear that we exceeded your expectations. We really appreciate all of your kind words and look forward to welcoming you back next year. Until then, all the very best for a wonderful summer. Welcome to the Severn Lodge family!

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