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116 Gloucester Trail Muskoka, Port Severn, Severn Township, Ontario L0K 1S0 Canada
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About

#2 of 4 in Port Severn
Location
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Value
Severn Lodge is a lakeside resort located in the world famous Muskoka Lake district in central Ontario. It is one of the few remaining historic resorts in Ontario, has over 700 meters of pristine shoreline, 100 acres of property, and a pristine and spectacular view of the many pine clad islands of Gloucester Pool, part of the historic Trent Severn Waterway. The resort caters to couples, families, family reunions, corporate meetings, and weddings. It offers all-inclusive packages featuring deluxe lake view rooms & suites, delicious meals, use of resort recreation facilities, waterfront sports activities, summertime supervised kids activities & evening entertainment, and more. Nearby there is golf, horseback riding, a full service spa, historic attractions, Las Vegas style gambling,and shopping in our nearby lakeside villages. Only 90 minutes from Toronto.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Canoeing
Tennis court
Kids club
Kids' outdoor play equipment
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Private beach
Fireplace
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Family
Charming
365Reviews9Q+A84Room tips
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DunKev wrote a review Dec. 2021
Collingwood, Canada35 contributions27 helpful votes
We are a senior couple - we were verbally abused by the groom at a wedding who insisted that we shouldn't be there and weren't welcome as he had a contract for exclusive use of the resort. We were assured by management that this was not the case but they offered very little support. We chose to leave. We expected more support and a follow up but got neither. We will never go back. All about the money.
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Date of stay: October 2021
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Response from Gary Don, General Manager at Severn Lodge
Responded Dec. 10, 2021
Thank you for choosing Severn Lodge. I would like to start off by apologizing for how you and your wife were treated by our other guests. That type of behavior has no place at Severn Lodge and I am so sorry that you were not able to enjoy your stay. Please know that we tried our very best to make you as comfortable as possible, including a free room upgrade to our Lakeshore Lodge. Alternative dining locations were also available. We do our very best to model kindness all around however we cannot control the behavior of others. We did indeed explain the situation to the groom and reiterated that his behavior was totally unacceptable and that you had every right to be on the property. It would have been my genuine pleasure to personally help further; however I empathize and certainly understand your decision to leave. You and I then connected by email after the fact on September 20 & 21, 2021. Given all of this, I was a little surprised to hear that you feel there was a lack of support and follow-up. We take great pride in the level of customer service we offer our guests. As you can see by most of the reviews posted here, we are very diligent when it comes to both (support & follow-up). I do sincerely apologize once again for the unfortunate circumstances that occurred during your stay. I can assure you that your experience was not an example of a typical stay at Severn Lodge.
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Christina L wrote a review Nov. 2021
Hamilton69 contributions24 helpful votes
+1
Stayed at the Westview Cottage on a whim for a quick getaway. It sounded really good on the phone and the booking was easy. Westview Cottage is private but a close walk to the main lodge area. There's a reason they don't post images of the inside, we wish we saw it before we booked. The cottage stunk, the beds were uncomfortable, the bathroom was a joke. The shower barely fits 1 person and the tub had dead ants. Needless to say our first night was miserable. The saving grace of this trip was that we got firewood for late night bonfires, the BBQ with the propane supplied, the proximity to the lake, the covered porch and the seclusion that the cottage offered. All in all my family and I made the most out of it. Sadly we won't be going back just alone backseat the inside was a train wreck and the sleepness nights we endured. Management needs to fix the inside for the price they are charging, especially the slopping floor on the way to the king size bedroom which caused constant tripping. In addition the beach area at the main size is small and although booking was easy, checking was not so great. The gentleman was wearing a dirty shirt and provided no directions on how to get to the cottage. Directional signs to the cottage would be great. This lodge location is such a missed opportunity with all the great trails and outdoor area surrounding it. It really could be better.
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Date of stay: July 2021Trip type: Travelled
1 Helpful vote
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Response from Gary Don, General Manager at Severn Lodge
Responded Nov. 8, 2021
Hi Christina. Thank you for choosing Severn Lodge. I am sorry to hear that our Westview Cottage did not meet your expectations. Based on its popularity and long term, repeat guests, I was very surprised to hear all of your concerns. We usually receive very positive feedback regarding the Westview Cottage. Did you happen to mention any of these issues to our staff while you were staying with us? I only ask because it can sometimes be difficult to deal with these things after the fact. Specifically, an odd smell, uncomfortable beds and ants in the tub. These are things that I have never heard mentioned about Westview. It would have been great to have had the opportunity to check the situation personally for you and rectify any issues immediately. I do apologize for your experience at the Front Desk with check-in. I can tell you that is absolutely not typical of Severn Lodge. Our Front Desk staff are usually extremely friendly and go out of their way to be helpful. Again, difficult to address now that we have closed for the season, however I can assure you that a clean uniform and detailed directions are indeed part of our front desk experience and check-in process. Thank you again for staying with us Christina. I can assure you that we will be looking into the issues you have pointed out and if necessary, will add to our list of off-season renovation projects. I would be happy to discuss this situation further and can be reached by email at gary@severnlodge.com. All the very best. Gary Don - Assistant General Manager.
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Roma S wrote a review Sep. 2021
Halifax, Canada26 contributions13 helpful votes
Severin Lodge feels like summer camp with fun activities and a friendly, young staff. The exception: the restaurant manager who bungled customer service. We were two family groups with one reservation. He offered us two different times for our dinnertime reservations when we all wanted to eat together. With Covid we hadn't seen our family in 18 months. We chose to eat dinner outdoors near the dining room. We could, we were told. However, we got no table service. We had to pick up cutlery, drinks and all three courses at one time. Covid restrictions meant no room cleaning. Fine. However, why insist we wear sweaty, grimy lifejackets for all water sports. Wash them regularly!
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Date of stay: August 2021
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Room Tip: Most of the accommodations front the pretty lake.
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1 Helpful vote
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Response from Gary Don, General Manager at Severn Lodge
Responded Sep. 18, 2021
Hi Roma, Thank you for staying with us. I am glad that everyone enjoyed themselves and I appreciate your kind words regarding our staff and activities. I do apologize for the confusion you experienced in the Dining Room. We do our very best to accommodate all dining requests. Although it can be difficult to deal with these things after the fact, I welcome the opportunity to connect further, so I can obtain some greater detail in order to look into the situation for you. Regarding Housekeeping services, because the majority of our customers have communicated a preference of minimal traffic in their room, we have instructed our front desk staff to inform our guests that daily service will be provided upon request. I have inspected our like-jackets and have not found anything that could be described as sweaty or grimy. Sometimes people will leave life-jackets on the railing to dry after use. Perhaps you mistakenly took one of those instead of a fresh one from the cabinet? Thank you again for choosing Severn Lodge and for your review. If you would like to contact me directly, I can be reached at gary@severnlodge.com. All the very best.
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Y2528SIpat wrote a review Sep. 2021
2 contributions2 helpful votes
We chose this venue for a 3 day getaway because they offered 3 meals a day, daily maid service and a heated pool. Upon arrival we found the parking lot was at the top of a significant hill and the path to the office rather slippery. At the desk there was a notice to advise, as of September 6th (our checkin date) lunch would not be included in our package, and due to Covid, there would not be maid service but they would exchange towels. We then asked for help with our luggage and were told there were large wheel barrels for us to use for that purpose. We are both over 80 and the pathways were very uneven and difficult for walking let alone while pushing a loaded wheel barrel. Our room was disappointing. During our stay there was a wedding and their guests seemed to receive priority for service in the dining room and it was not until our last dinner that we had a table and server assigned as suggested in the Fall Package. For breakfast there was lots of choice and it was hot and regularly replenished. Dinners were excellent and there was a choice of three entrees followed by a choice of deserts. After checking out, getting our luggage back to our car was extremely difficult as it had rained and the path and hill were very slippery, actually a fellow guest had slipped on some steps and had a fall. Once again there was no help available to get our luggage up the hill to our car. This is not a place for seniors.
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Date of stay: September 2021
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Room Tip: Review of all types of rooms
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1 Helpful vote
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Response from Gary Don, General Manager at Severn Lodge
Responded Sep. 12, 2021
Hi there and thank you for choosing Severn Lodge. All of our spring and fall packages include breakfast and dinner. All of our summer packages (up until Labour Day) include 3 meals per day. I apologize for any confusion. I am very sorry to hear about the trouble you had with our terrain. We do take pride in our traditional Muskoka landscape however I can understand having some difficulty. Especially after the rain. We do offer baggage handling and often provide golf cart transportation for guests and their luggage to and from our parking lot(s). I am sorry this was not communicated at check-in. Did you happen to ask for assistance when you checked-out? I would like to hear where we fell short of your expectations regarding your accommodation. You can send any additional details to me directly at gary@severnlodge.com. Regarding Housekeeping services, because the majority of our customers have communicated a preference of minimal traffic in their room, we have instructed our front desk staff to inform our guests that daily service will be provided upon request. I am sorry to hear that you feel as though we are not a destination for seniors. We have been hosting seniors bus tours every spring and fall for many years and the feedback we receive is always quite positive. I am glad you enjoyed our culinary options and I appreciate your kind words. All of our guests receive the same priority service and once again I welcome some additional details regarding your first two dinners. gary@severnlodge.com. Thank you again for staying with us and I hope you will consider giving us another try in the future. I would be happy to chat further and welcome a phone conversation at your convenience. 1-800-461-5817. All the very best.
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ParFore16 wrote a review Aug. 2021
London, Canada48 contributions25 helpful votes
This was our fourth trip to Severn Lodge in the last five years. As always, there was lots to do and the setting continues to be spectacular. The gardens this year were exceptional. We found the servers to be far better than last year: they were right there shortly after we sat down and they were friendly and polite. All of the meals offered a variety of delicious options. The waterfront staff went out of their ways to be helpful and instructive. Our only concern was the lack of flexibility for the evening meal. Eating at 7:40 p.m. all three nights is just not fair. Moving us forward even twenty minutes on one evening would have been appreciated. Twice, we found menu items already gone.
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Date of stay: August 2021Trip type: Travelled
1 Helpful vote
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Response from Gary Don, General Manager at Severn Lodge
Responded Aug. 23, 2021
Hi there. Thank you for choosing Severn Lodge and for your continued patronage over the last 5 years. We appreciate your wonderful comments and I will certainly pass them along to the appropriate staff. I apologize for the inconvenience you experienced in our Dining Room. Earlier seating times are usually reserved for families with small children however it is rare that we are unable to accommodate such a request three nights in a row. Did you happen to speak with our Dining Room Manager? I will be sure to follow up with him. There is no excuse for menu items not being available. I apologize and I will certainly speak with our Executive Chef. Please feel free to send any further details to me directly at gary@severnlodge.com. Thank you once again for being our guest and we look forward to welcoming you for visit #5! Until then, all the very best.
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WorldTraveller1978 wrote a review Aug. 2021
Toronto, Canada6 contributions
I have been here a few times and the location and view are certainly nice. The beach is perfect for families. Food was ok… edible but that was it…. Edible. People were super nice. But… rooms are rudimentary. Stayed in one of the Tamarak rooms. Basic furniture with bedding that is old and stained. Beds old and uncomfortable. Bathrooms very old and tight . Rooms are clean but dated ( Think Holiday Inn in the 1980s) So when booking this resort consider the honest opinion above. You are going to pay a fair $ for what you get. A couple I met at the resort summed it up fairly - “this place is a step up from camping in a tent”.
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Date of stay: June 2021Trip type: Travelled
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Response from Gary Don, General Manager at Severn Lodge
Responded Aug. 2, 2021
Hi there. Thank you for staying with us and for sharing your experience online. We appreciate your continued patronage and we are sorry that your dining experience during this visit fell short of your expectations. We are surprised to hear this as our Executive Chef has been with us for 20 years and the quality of our culinary experience has been consistent. Severn Lodge is one of the few remaining classic Muskoka resorts and we are very careful to maintain its historic charm. With a separate bedroom and a screened in porch, the Tamarack Lodge is a popular choice with several of our returning guests. The furniture is well constructed and matches the decor of the room nicely. Our Housekeeping Manager has evaluated these rooms and has not found any stained bedding. A 360 degree image of this accommodation, along with images of all of our rooms, is available under the accommodations menu on our website. Since 1936 Severn Lodge has built a certain level of hospitality. Our standards are maintained from year to year in order to ensure that our guests receive a very similar experience with each visit. Some of our guests have been returning for over 40 years. We are happy that you enjoyed your previous stays with us enough that you have returned a few times. We will continue to work towards providing the excellent vacation experience that Severn Lodge guests have grown accustomed to. Thank you again for taking the time to post this review. We look forward to welcoming you back again in the future.
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Sariina M wrote a review Jul. 2021
1 contribution
We were looking for a place where we didn’t have to cook and the water toys were already included. A+++ Found it! The kids club was excellent, the meals were excellent…it surpassed all our expectations for a wonderful Ontario family resort experience. How quickly can I book the same week for next year?
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Date of stay: July 2021Trip type: Travelled
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Response from Gary Don, General Manager at Severn Lodge
Responded Jul. 3, 2021
Hi there. What a wonderful review. Thank you for taking the time to share your Severn Lodge experience online. I am truly thrilled to hear that we exceeded your expectations. We really appreciate all of your kind words and look forward to welcoming you back next year. Until then, all the very best for a wonderful summer. Welcome to the Severn Lodge family!
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Kanata201 wrote a review Jul. 2021
12 contributions3 helpful votes
+1
We had a wonderful few days in the White Oaks, a two-bedroom suite in a cottage containing two identical units. The staff was absolutely superb. Many were clearly new, and every last one was pleasant and friendly and helpful. The young women running room to room in the pouring rain was unexpected and they were not complaining the smallest amount. We were sure to tip in-person on those occasions. Sam at the boats was absolutely incredible with the kids. I left him a tip at the front desk when I checked out. The grounds seemed well organized and clean. The only reason for my 4, rather than 5, star review is the facility's ability to adapt under Covid. The food is likely top-notch under ordinary circumstances, and eating in a dining room reduces issue with food missing/items missing/etc., most certainly. They are absolutely doing their best, but they are clearly not a venue designed for service outside or within the rooms. At the same cost as that convenience, it is difficult to attribute a 5 star rating. As it rained our entire trip, we had four meals served in our rooms. The organization to order was a little chaotic as our rooms did not have a reliable, working phone for us to await a call to take our order. I was staying with my two young daughters, and the first night one of their meals never arrived. This was fine as I split the other into two :). We were also missing their dessert and some other items such as salt, pepper and condiments (I realize after we could have called and I'm sure they'd be delivered). Balancing the two little ones on my own I did not bother to call back but I'm sure the office would have fixed the issue quickly. On that note, there was only one chair in the room so we had to take turns eating at the table/on each other's laps/on the bed - tricky with two small children! This is related to my 4/5 review. The next morning my daughter's pancakes were undercooked, actually they were uncooked (wet inside) but I suspect this was due to the kitchen working extra hard and extra fast as they adapted. I was unfortunately unable to split my other daughter's breakfast with her, as that serving size was very small (even for a 4 year old). We were there celebrating my father's 70th birthday, and his breakfast was unfortunately forgotten altogether. I did check in that time and they were very fast to rectify it and very friendly :). It was a few hours after breakfast by that point and he opted to skip lunch as a result. He was very happy with the service when it was corrected, though :). Lunch was wonderful. My next dinner was great but again the kids' meals (pizza) were not cooked. Some was though so we made it work by splitting the plates :). Dessert was fantastic. The room was fairly clean. There were some hairs in the in tub when we arrived but otherwise it wasn't too bad. The beds were very comfortable! The TV didn't work very well, which would ordinarily not be an issue but with the torrential rain and two small children those little things are more noticeable ;). The pool was lovely. Our time for using it was severely limited due to the weather. Jerome who was serving at the bar was polite and attentive. Unfortunately the pool and the hot tub were also closed the one day the weather cleared, but this was due to how much rain had come through the night before. We are planning on possibly returning in 2022 after the pandemic ends. If not for the eating in the rooms and torrential rains I think the trip would have been a 5/5. I'm sure the room service organization and rain plans for eating locations will be well addressed long before that, though. They're doing very well, all things considered, but for the expense I would recommend checking food orders before they're sent out and making sure the rooms are equipped for inside dining for guests. If the rates were reduced during Covid to make up for this loss in service, it would most definitely be a 5/5! But not for the cost as-is.
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Date of stay: June 2021Trip type: Travelled
1 Helpful vote
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Response from Gary Don, General Manager at Severn Lodge
Responded Jul. 3, 2021
Hi there. Thank you for staying with us and for your very thorough review! I wish that Mother Nature was a little more cooperative although it sounds like you all made the best of it and still had a great time. Wonderful! I can't thank you enough for mentioning specific staff members. Comments like that coming directly from our guests is the highest praise they can receive! I will be sure to share your comments! I have to agree with you regarding room service. We are certainly not a venue designed for it. We are doing our very best with the facilities we have and the restrictions in place. I truly appreciate you noticing and commenting on this. However missing a meal entirely or undercooked food certainly should not be happening in any situation. I will be sure to share your comments and follow up with our Executive Chef. The comments regarding our grounds and rooms are appreciated and helpful as well. I will follow up with our Housekeeping Manager. I would however love it if you could provide some details as to what you experienced with your TV as I was not able to find any issues. gary@severnlodge.com. Covid restrictions have certainly changed the way we have to do things. We are very grateful that you and the majority of our guests see the challenges we face and are a little more patient and understanding because of it. We are very much looking forward to offering traditional indoor dining in our Heritage and Lakefront Dining Rooms in a few weeks. Thank you again for your review. We would love the opportunity to welcome you back next year so you can experience Severn Lodge dining the way it should be! I would be happy to chat in further detail and welcome a phone call at your convenience. All the best for a wonderful summer. Gary Don – Assistant General Manager.
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Ontario wrote a review Apr. 2021
Burlington, Ont60 contributions27 helpful votes
This was last minute and not the typical resort I go to. I haven’t been to a family resort in a while, but Severn Lodge had what I was looking for, for this quick get away. I wasn’t expecting much, but I was joyously surprised. The manager, Gary, was hands on, approachable, friendly and professional. The other visitors staying, were friendly and welcoming. There were lots of great activities for the children, who seemed happy and excited with all the events. I was able to participate in adult happenings or just grab a chair by the water to relax. The equipment was kept in great shape and cleaned. There was always a kayak or canoe available when wanted. Severn Lodge had good protocols in place. Lastly, the food and selection was excellent. I will end by saying protocols were in place due to Covid and I felt very safe there. I am looking forward to another visit soon.
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Date of stay: August 2020Trip type: Travelled
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Response from Gary Don, General Manager at Severn Lodge
Responded Apr. 26, 2021
Hi there. Thank you so much for choosing Severn Lodge and for sharing your experience online. I am so happy to hear that you enjoyed yourself and that we exceeded your expectations. I certainly appreciate and thank you for your kind words. I am truly flattered (and humbled). Above all, thank you for commenting about your safety and our COVID-19 protocols. Your wonderful, helpful comments will no doubt assist other travelers considering Severn Lodge this summer. Thank you once again for staying with us and we hope to welcome you again soon. Until then, all the very best. Gary Don - Assistant General Manager.
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Shannon C wrote a review Sep. 2020
1 contribution
We had our wedding here September 18th. It was amazing - literally a dream. None of us or our guests had previously been to the resort and everyone raved about it. It was perfect. The food was delicious. The views are gorgeous. The staff were extremely helpful and friendly - they were exceptional. We will definitely be back. One of Ontarios hidden gems.
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Date of stay: September 2020
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Response from Gary Don, General Manager at Severn Lodge
Responded Sep. 22, 2020
Hi Shannon, Congratulations, what a wonderful day it was! Thank you for choosing Severn Lodge. We are so very grateful that we were able to celebrate the big day with you and your family/friends. Your review is very much appreciated and the whole team here at Severn Lodge is absolutely thrilled that you and your guests are so happy. Thank you for sharing your amazing comments online. Coming directly from the bride, they will no doubt be helpful to others considering a wedding at Severn Lodge. We wish you both a lifetime of happiness together and look forward to welcoming you once again in the future. Until then, please keep well and stay safe. All the very best. Gary Don - Assistant General Manager.
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ALSO KNOWN AS
severn hotel ontario
LOCATION
CanadaOntarioSevern TownshipPort Severn
NUMBER OF ROOMS
46
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Frequently Asked Questions about Severn Lodge
Which popular attractions are close to Severn Lodge?
Nearby attractions include Six Mile Lake Provincial Park (4.4 km) and White's Falls (1.8 km).
What are some of the property amenities at Severn Lodge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Severn Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Severn Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Severn Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Severn Lodge?
Conveniently located restaurants include Riverhouse Restaurant, The Galley, and Top of the Cove Wine and Dine.
Are there opportunities to exercise at Severn Lodge?
Yes, guests have access to a pool during their stay.
Does Severn Lodge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Severn Lodge?
Many travellers enjoy visiting Lock 45 (8.5 km).
Does Severn Lodge have any great views?
Yes, guests often enjoy the lake view available here.
Is Severn Lodge accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.