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The Sebel Twin Waters

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366 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Cooloola Cove, Australia
Reviewed 22 October 2016

Fabulous view from apartment which was fantastic. Staff were very courteous and helpful. Can't wait to stay again. We thoroughly enjoyed the full buffet breakfast and the amenities and facilities are wonderful.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 543brigittek
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

I was thrilled to see that you enjoyed your stay with us at The Sebel Twin Waters, we look forward to seeing you back on the Resort soon

Reviewed 20 October 2016

We stayed for 5 nights in a 2 Bedroom Accor Vacation Club apartment at the Sebel Twin Waters, which was very spacious and modern, and we were all very comfortable.. The Sebel only has one swimming pool, but it's nice as it is not very busy. But it's great that we also got to use all of the facilities across...

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Thank Kelly R
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for taking the time to post you review on Trip advisor it was great to see that you had such a great time with us. We do try very hard to ensure that our valued guests have a fun filled but relaxing time at the Resort. We are very blessed to have an oasis where you can sit is...

Southport, Australia
Reviewed 20 October 2016

We stayed at the Sebel in a 2 bedroom Accor Vacation Club apartment which was amazing. Very spacious and modern and very well equipped. Lots of things to do at the resort including the Aqua Park, kayaking, catamarans, two pools, spa etc. We had the seafood buffet dinner in the restaurant one night and buffet breakfast one morning - I...

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Thank Kelly B
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou very much for taking the time to review the Resort on Trip Advisor I was pleased to see that you enjoyed your stay with us at the Resort. We are always looking at ways to improve our guests experience and it really great to see that the efforts we make is being recognised.

Reviewed 18 October 2016 via mobile

Great place for families. Can share the amenities with the nearby novotel. Great idea for a golf weekend. Close to twin waters golf and maroochy rivers golf club just 5 minutes away Will definately be back!!

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Thank scott h
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for your kind review on Trip Advisor I was please to see you enjoyed your stay with us, we look forward to welcoming you back to The Sebel Twin Waters soon

Brisbane, Australia
Reviewed 8 October 2016 via mobile

This bad review is based on issues we had in unit 112 of The Sebel Twin Waters and the terrible customer service. Firstly, it was my partners birthday and we were all looking forward to this much needed holiday/break. We arrived at 2.30pm to be told our room wasn't ready (check in is 2pm but not guaranteed as it was...

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Thank Babeez
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

I am sorry that you did not enjoy your experience with us at the Resort. We do try very hard to ensure that all our valued guests do have a memorable stay with us at the Resort. From time to time we do have things not go our way but generally we can certainly get them repaired in a timely...

Brisbane, Australia
Reviewed 2 October 2016 via mobile

We stayed for 5 nights in a two bedroom apartment during the school holidays. Our apartment was on the ground floor and had a lovely back deck with outdoor furniture and BBQ and easy access to footpath to the beach and to walk to the Novotel resort. A big plus staying here is the ability to access the Novotel facilities....

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Thank Renae M
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

I was thrilled to read your kind review on Trip Advisor and so pleased you all had such a great time at the Resort. We do try very hard ensure that all our guests enjoy a relaxing stay. We are blessed with a number of fantastic activities at our sister property the Novotel or kick back and enjoy the beach...

melb
Reviewed 25 September 2016 via mobile

Stayed here for a week from the 15 sept 2016 and loved it ..very clean appartments staff very friendly and only 30 min drive to Noosa witch we did a few times .. Lots for the kids to do at the Novotel witch is a short walk .. Thanks to all the staff hope to see yous again soon ....

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Thank nancymelb
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou for taking the time to post your kind review on Trip Advisor I was pleased to see you enjoyed your stay with us at The Sebel Twin Waters. I will ensure that I pass on you feed back to the team as its feed back like yours that makes what we do so rewarding and fun. We hope to...

Reviewed 18 September 2016 via mobile

I love Sebel twin waters we have stayed twice now and this trip was amazing we stayed 10days and every day was worth it the kids love the water sports and which made the nice and tired every night the apartment we stayed in had access to a private pool which kids love wish it was heated but kids didn't...

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Thank Monicanguyen
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thanks so much for your kind review I was thrilled that you have enjoyed your stay with us at The Sebel Twin Waters again, we do try very hard to ensure that our valued guests have a memorable stay. To see that we have delivered on our promise to you again is testament to the teams commitment to providing a...

Sydney, Australia
Reviewed 15 September 2016

Great experience at this property. We did have a rather 'efficient' lady on the phone which put doubts in my mind initially, however upon arrival we were dealt with with a friendly, welcoming, informative manner. Apartment was spacious with all the amenities you'd expect. Large Kitchen, 2 bedroom/2bathroom with laundry. The only downside is that when you are on the...

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Thank 19travel69
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Hi Thankyou for you kind review on Trip Advisor I was pleased to see that you did have enjoyable stay with us. I was sorry to see that you felt that having your groceries delivered was a hindrance to the team. I will share your comments with the team concerned as we do welcome online deliveries to the Resort as...

Reviewed 13 September 2016 via mobile

Wow! That sums up our girls weekend away staying in Rino's beach house at The Sebel. The whole experience was amazing right from booking to checking out. We were upgraded to the the beach house which was beyond beautiful. All 4 of us girls had great sleeps in the seriously comfy beds. If the bed could have fit in my...

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Thank Lauren P
The Sebel T, General Manager at The Sebel Twin Waters, responded to this review

Thankyou so much for your very kind review on Trip Advisor I was thrilled to see that you and your friends had such a great stay. I will be sure to share your feedback with our team as this will be very well received. It was an absolute pleasure to meet you all during your stay & look forwards to...

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Sebel Twin Waters is a collection of 1, 2, 3 and 4 bedroom self-contained Apartments and Beach Houses, situated in an exclusive gated precinct, bordered by the Mudjimba patrolled surf beach, the Maroochy River and a private man-made lagoon full of activities like paddle skis, catamarans water trampoline & a inflatable water park charges apply. ... more   less 

Additional Information about The Sebel Twin Waters

Address: 80 North Shore Rd | Sunshine Coast, Mudjimba, Queensland 4564, Australia (Formerly Grand Mercure North Shore Twin Waters Apartments)
Region: Australia > Queensland > Sunshine Coast > Mudjimba
Price Range: $230 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Twin Waters 4.5*
Number of rooms: 70
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Also Known As:
Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
The Sebel Twin Waters Sunshine Coast/Mudjimba, Australia
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Twin Waters staff and other travellers.
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Questions? Get answers from The Sebel Twin Waters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon views are nice though I am told the better views are for units reserved for those with the Accor Vacation Club”
Brislog, 25 Mar 2017 | Read review
“talk to the booking staff in advance.”
843imeil, 6 Feb 2017 | Read review
“chose a 1 bedroom unit”
964kazb, 5 Dec 2016 | Read review
“If travelling with a baby, let the check-in desk know so that they can book you a room with no stairs/with an elevator for easy pram access.”
femailAussieInLondon, 1 Dec 2016 | Read review
“Ask for #132, beautiful space!”
664yazming, 26 Oct 2016 | Read review
5 of 5