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Quinta Real Monterrey

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261 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Limhamn
Reviewed 11 August 2015

In the center of Monterrey 30 minutes from the airport. Right in the downtown area with restaurants and bars nearby. Great service and good prices.It makes you again dream of the colonuial days. Also close to the påedestrian area and some of the great museums offered in this city

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Helpful?
Thank MatsRabe
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Thank you again and hope to host you in a near future. Stefano KirnbauerArea Director skirnbauer@quintareal.com

Mexico City, Mexico
Reviewed 3 August 2015 via mobile

This is a perfectly located hotel, right in front of one of monterrey's best malls. The service is impeccable and I love the Mexican traditional architecture and it's patio In the middle. A must for business travelers.

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Helpful?
Thank carlosgomezva
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Hi,First of all, thank you for taking the time out of your busy day to read and consider this. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director

Orlando, Florida
Reviewed 9 June 2015

Luxury on top of luxury - and I was in a basic room. I stayed here while on business in Monterrey and was simply blown away. Where to start: The Room: I was in a basic room, but basic is only relative. The room was huge, well appointed complete with a fabulous bathroom and beautiful period paintings. I had arrived...

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Helpful?
Thank Bill R
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Manager Area

Houston, Texas
Reviewed 26 May 2015

This hotel is absolutely gorgeous and the rooms are very clean and also very pretty. The location, in the wealthy San Pedro district, is very safe in addition to being conveniently situated across the street from a modern mall where we enjoyed our morning coffee and pastry sitting outside at Starbucks. The staff is very professional, friendly, and bi-lingual (a...

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Helpful?
Thank Linda B
mty-dirgeneral, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Regional Director

Hefei, China
Reviewed 13 May 2015 via mobile

Hotel and rooms are simply beautiful. Hotel has lots of potential. Hotel was fully booked and I arrived late in the evening. This probably explained why I had issues with my room. I asked for a king room, but they only had a double left. Room was at 15degree celcius when I arrived... I froze all night due to the...

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Helpful?
Thank Eric B
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. We hope to host you again in a near future. skirnbauer@quintareal.com Area Director

Buenos Aires, Argentina
Reviewed 5 May 2015 via mobile

Hotel is on great location but have many issues with A/C, not so smiley faces or happy employees, and there are always small details that disappoint guests as broken elevators that are not being fixed so expect extra walking. Also they do not exchange dollars so come with cash for taxis.

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Helpful?
Thank Juan F L
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank you so much for your comments. They are improving us to get better day after day. We hope to see you in a near future. Stefano Kirnbauer Regional Director

Winnipeg, Canada
Reviewed 4 May 2015

The Quinta Real has some decadent features- the hotel is luxurious, the rooms are very comfortable, the pool is lovely and generally I noted good amenities and products. Unfortunately the service is not great. I spent 20 minutes at check-in and yet when I got to my room, they had forgotten to get me to sign something. They forgot to...

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Helpful?
Thank r0yalty
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. Would you be so kind and make a contact with me, to make it the issue? I will be glad to take care of it, personally. We hope to...

Cambridge, United Kingdom
Reviewed 18 March 2015

Lovely Hotel with an excellent spa and very ornate indoor swimming pool and Gym. Staff exremely friendly and accommodating. Special mention has to be made of Angel Martinez, one of the assistant managers who will often go way beyond the call of duty to see to your needs. Super guy; extremely warm and friendly. Rooms were very comfortable with the...

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Helpful?
1Thank JACKZOP
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Regional Director

Monterrey, Mexico
Reviewed 5 March 2015

Well located, with a colonial arquitecture design, is in the financial district of Monterrey (san pedro), you have 2 shopping malls close by, several restaurants, night clubs, and dines, easily connects to the mains highways to several districts and downtown, and very important! well secure district, surround by hotels and corporative towers.

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Helpful?
Thank Martin B
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest. Thank You for taking the time to give us your feedback. Feedback like your is very import to us. We will work on it, to increase our quality service. We hope to host you again in a near future. skirnbauer@quintareal.com Area Director

Reviewed 25 February 2015

Located in best part of town with plenty of restaurants in the area and mall across the street. No worries when walking in the neighborhood at any time. Great service and comfortable rooms would stay there again. Angel Hernandez was great help when I needed FedEx packages delivered to hotel.

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Helpful?
1Thank Jesco74
istvan59, Director General at Quinta Real Monterrey, responded to this review

Dear Guest: Thank for choosing Quinta Real Monterrey. We hope to host you again in a near future. Stefano Kirnbauer Area Director

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Quinta Real Monterrey is located in the eastern area of the city, at 5 minutes from the historical center, at 35 minutes from the International Airport Mariano Escobedo and at 15 minutes from the Fair and Exhibition Center Cintermex. With 165 spacious suites from 40 to 163 m2, in our Presidential Suite of two floors, all have internet access, living area, marble desk, 3 telephone lines, minibar, television, air conditioning and heating. Pay per view movies, safety deposit box, iron and ironing board, bathrobe, slippers and amenities Hermes. We also offer suite service 24 hours and a pillow menu available for you to have a full rest. Services and Amenities Concierge Business Center Restaurants and Bar Events Suite Services (24 hours) Fitness Center Pool with a bar Executive transportation Parking lot and valet parking Logo Shop Medical Assistance Laundry and dry cleaning Excursions (request) Baby sitter (request) Local attractions Paseo Santa Lucia Parque Fundidora Planetario Alfa Museo de Arte Contemporaneo Museo de Historia Mexicana Catedral Metropolitana Macroplaza y Barrio Antiguo Chipinque, Cola de Caballo y Grutas de Garcia Centro de Ferias y Exposiciones Cintermex y Convex Restaurants and Bars Bar Los Murales this bar offers a variety of national and international beverages, that you will enjoy in a comfortable atmosphere accentuated by his large fireplace, live music from 8:00 p.M. To 1:00 a.M. Open Monday to Thursday from 1:00 p.M. To 1:00 a.M. And Friday and Saturday from 1:00 p.M. To 2:00 a.M. Pool Bar located in the indoor pool area. This bar offers a service from 8:00 a.M. To 10:00 p.M., Counting with t.V. To enjoy of the news and sports events, service of natural beverage since morning. Open from 8:00 a.M. To 10:00 p.M. Restaurant Los Balcones with a view to our central gardens, you can have breakfast, lunch or dinner of the most representative Mexican cousine and international in a quiet environment and very comfortable. Also we have two private rooms for small social meals or meetings, with a capacity to receive over 8 customers. Open daily from 6:30 a.M. To 12:00 a.M. General Information Check in 3:00 p.M. Check Out 1:00 p.M. Business Center In Quinta Real Monterrey we know how important is your comfort and the efficient when is about your business meeting, we offer you: 3 rooms available from 2 to 12 people. Computers, photocopies, printers, cannon, scanner and a flip chart. Phone meetings Internet stationery supplies translates Fax Coffee Break Continuous coffee, pastries, soft drinks and tea, from 7:00 a.M. To 11:00 p.M. ... more   less 

Additional Information about Quinta Real Monterrey

Address: Diego Rivera 500 | Fraccionamiento Valle Oriente, San Pedro Garza Garcia, Monterrey 62260, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $219 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quinta Real Monterrey 4*
Number of rooms: 165
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Also Known As:
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Hotel Monterrey
Monterrey Quinta Real Hotel
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#4 Business Hotel in San Pedro Garza Garcia
#4 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Quinta Real Monterrey staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If one works out at the fitness room or pool, ask for a room overlooking this pool/fitness area.”
 of 5 bubbles TCubillas, 26 Feb 2017 | Read review
“Corner suites at ground floor are enormous and superbly decorated to any standards.”
 of 5 bubbles Kroezetravel, 30 Jan 2017 | Read review
“Hard to pick a bad room here.”
  • This photo says it all about this excellent hotel.
 of 5 bubbles RVISUAL, 21 Oct 2016 | Read review
“Rooms with view to the pool or the garden are the best”
 of 5 bubbles joaquina850, 5 Oct 2016 | Read review
“Request a room away from Valle Oriente if you value a quieter room”
 of 5 bubbles --KingLux--, 22 Jul 2016 | Read review
5 of 5