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Holiday Inn Monterrey Valle

207 reviews
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Traveller (59)
Room & Suite (55)
Dining (13)
Overview
  • Excellent28%
  • Very good37%
  • Average16%
  • Poor11%
  • Terrible8%
Travellers talk about
“free wifi”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (207)Write a Review
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All reviewslocation is greatwalking distancefree wifistayed for one nightsan agustinrooms were cleanshopping mallnice viewhotel is locatedroom servicebusinessdesksafipillowslinenplazastarbucks
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Hotel's Favourite
Reviewed 8 January 2018 via mobile

My family went to visit family and spend New Year's in MTY. After previously being dissatisfied with the rude and lack of customer service at the Safi this past July, we chose this hotel in the same area. Great staff and customer service throughout this...More

Thank JPDV1
Reviewed 21 December 2017

Overall the hotel was clean and in good shape. My room however had a few engineering flaws, such that the shower didn't have a ledge or a door so the water flowed out of the open shower into the hallway and the room. There is...More

Thank ritterbot
Response from IHGService, Guest Relations Manager at Holiday Inn Monterrey ValleResponded 16 January 2018

Hello ritterbot, Thanks for staying and leaving us feedback. I am glad our hotel's cleanliness and upkeep met your requirements. On the other hand, I'm sorry about the issues you had with our shower. We always strive to attain guest expectations and I have shared...More

Reviewed 5 September 2017 via mobile

Stay for 2 nights. First room they gave me was with bed sheets. They change and the room was with some problems with AC that the noise was so high than was impossible to sleep. Hotel was clean and service take care.More

Thank Stefano_BLL
Response from IHGService, Guest Relations Manager at Holiday Inn Monterrey ValleResponded 19 September 2017

Dear sballin2016, Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the cleanliness of our facility and the service you received. On the other hand, I am sorry for the experience you had with the...More

Reviewed 13 July 2017 via mobile

Ok so first Off just want to establish that I travel +50% of my year for work, and though this was a family trip I know what to expect from each hotel chain - I'm platinum for IGH. My experience here was not good. First...More

2  Thank claude_villalobos
Response from IHGService, Guest Relations Manager at Holiday Inn Monterrey ValleResponded 9 August 2017

Hello claude_villalobos, As an IHG Rewards Club Platinum Elite member, you are one of our most important guests and I want to thank you for your continued patronage with IHG hotel brands and for taking the time to leave a feedback about your recent stay...More

Reviewed 3 July 2017 via mobile

This hotel is located in a good area where everything is in walking distance. Food, shopping, and entertainment are all with 10 minute walk. The hotel itself is modern with a great staff that speaks English. They also exchange money at this hotel! The rooms...More

Thank F7083NXjustinw
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in San Pedro Garza Garcia
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in San Pedro Garza Garcia
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (59)
Room & Suite (55)
Dining (13)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Questions & Answers
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Room Tips
"Ask for a room with a closed shower"
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"3rd to 7 th floor"
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"Top floor level 7 is quiet"
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"rooms on the front offer a better view"
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