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Holiday Inn Monterrey Valle

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177 Reviews from our TripAdvisor Community

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Showing 58: English reviews
mexico
Reviewed 27 May 2016

This is a very Holiday inn property, excellent location very close to the mall, easy to locate, there is a little inconvenience if you miss the exit cominig from west but other than that is just perfect. Friendly staff and the rate is about the same, nothing spectacular. if you are ok with the brand, stay here, the price is...

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Thank victhetripper
Toronto, Canada
Reviewed 4 March 2016

Clean, good service. Breakfast buffet is well stocked with fresh fruit and plenty of wait staff. Friendly and accommodating staff. Recommend for IHG members in for business. Great views of the Sierra Madres, right on the highway so quick access to downtown and the airport (20 to 30 minutes away).

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Thank DanColquhoun
Reviewed 13 February 2016

I stopped here a few times travelling for business and I suggest this location for being properly managed and for offering a good value for the money. Breakfast could be improved, though, as the selection is pretty poor.

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Thank Pietro D
Amsterdam, The Netherlands
Reviewed 9 January 2016 via mobile

This is a review I owed from feb. 2014 We only stayed one night but what a night. I still remember it and not because of the good reasons. Arrived and check in was fine. However, the room was dirty. The bathroom still had the opened shampoo and soap from last guest. We reported it and housekeeping was not available...

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Thank Titamxnl
Ciudad Juarez, Mexico
Reviewed 24 November 2015

This hotel has an excellent location, uber rides from here did not exceed 70 MXN except when going to the airport, the hotel is always clean, wonderful staff, the views are outstanding. We went with a large group and nobody complained. breakfast were really good too.

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Thank Cheo C
Reviewed 9 October 2015

Service at the front desk is great. Very nice and effective people. Tortilla soup in their restaurant is great even it looks like more a cream than a soup. Rooms and in suite bathroom are big but they do not have safe box........

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Thank Sandra V
Carlos C, General Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Ms. Sandra, First of all please allow me to thank you for your valuable comments , we really appreciate it, we will keep working hard to exceed your expectations. We hope to see you soon once again, will be a pleasure to serve you Best Regards! Carlos Castro General Manager Holiday Inn Monterrey Valle

Reviewed 24 August 2015 via mobile

I love this Hotel. The rooms are always really clean. Compared to other hotels in this area the rooms feel newer and cleaner. The WiFi is the fastest and most stable that I've experienced in Monterrey. If there is one thing that I would complain about it's the slow check out times. But the truth is every hotel in Monterrey...

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Thank José M
Carlos C, Director General at Holiday Inn Monterrey Valle, responded to this review
Google Translation

Estimado huésped, Antes que nada permitame agradecerle el tiempo que se tomó para darnos sus valiosos comentarios, y al mismo...

San Antonio, Texas
Reviewed 15 August 2015

Have stayed in this property since it was the Radisson Casa Grande and then the Windham and now the holiday Inn, like it because the price is right with a great location. The hotel does need some updating in the bathroom area, bed and pillows (8) are comfortable room temperature nice and cold, cleanliness was not and issue, but it...

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Thank sergiorms
Carlos C, General Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Guest, We really appreciate the time you took to share your opinion, the whole staff at the property is proud to see this kind of comments and they are committed to keep trying their best. We hope to see you soon, will be a pleasure, please do not hesitate to contact us if you need further assitance Best Regards!...

Rexburg, Idaho
Reviewed 13 August 2015

Comfortable beds, nice atmosphere, good housekeeping staff. The breakfast is pretty good, your typical omelet bar and buffet. Only complaint was very slow service in the restaurant in the evening, and they ran out of towels at the pool in the evening. We were there with a wedding party and they gave us a very good rate. Close to shopping...

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Thank shileyk
Carlos C, General Manager at Holiday Inn Monterrey Valle, responded to this review

Dear Guest! We really appreciate, the time you took to share your comments, we are working hard to exceed your expectations at the restaurant, and the pool area. We hope to have you back soon, will be a pleasure to assist you once again. Best Regards! Carlos Castro General Manager Holiday Inn Monterrey Valle

Michigan Center, Michigan
Reviewed 18 July 2015

I stayed here for business this month. Location is good for business. Other than that the experience was between average and poor. The hotel is dated. There is little or no water pressure in the shower.

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Thank nomadforeverandever
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Valle, responded to this review

Dear nomadforeverandever, Thank you for taking the time to post a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for falling short of your expectations regarding our facilities and bathrooms. Reviews like yours are very valuable as they enable us to target areas...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Monterrey Valle is a hotel with a privileged location within the avant-garde complex in the heart of San Pedro Garza Garcia, one of the areas part of the Metropolitan Zone of Monterrey City. There are different public and private schools for basic and higher middle education in the city, as well as nationally and internationally recognized institutions such as the EGADE Business School, considered the best business school in Latin America, the EGAP Government and Public Policy School, both part of the Tecnologico de Monterrey and the Universidad de Monterrey (UDEM).The location is ideal and near to the San Agustin and Valle Oriente exclusive Shopping Centers. In the wooded zone, with facilities for camping and with observation points where the city's panorama can be observed, is found the Chipinque National Park and Ecological Reserve, an attractive place for traditional outings found on the Chipinque Mountain and which forms a part of the Cumbres National Park of Monterrey. ... more   less 

Additional Information about Holiday Inn Monterrey Valle

Address: Av Lazaro Cardenas 2305 | Residencial San Agustin, San Pedro Garza Garcia, Monterrey 66260, Mexico (Formerly Wyndham Casa Grande Monterrey)
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $108 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Monterrey Valle 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Wyndham Casa Grande Monterrey Hotel San Pedro Garza Garcia
Radisson Nuevo Leon
Nuevo León Radisson
Holiday Inn Monterrey Valle Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#5 Business Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Monterrey Valle staff and other travellers.
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Questions? Get answers from Holiday Inn Monterrey Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd to 7 th floor”
Eldho2014, 17 Dec 2016 | Read review
“Top floor level 7 is quiet”
DanColquhoun, 4 Mar 2016 | Read review
“rooms on the front offer a better view”
cheoc957, 24 Nov 2015 | Read review
“Got room 200 nice and quiet, at the end of the hall , very good wi fi reception, nice view of the mountains.”
sergiorms, 15 Aug 2015 | Read review
“ask for rooms on the north side - quieter.”
shileyk, 13 Aug 2015 | Read review
5 of 5