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We traveled to Monterrey Mx. for a wedding and groom reserved this hotel for family and friends attending. It was a very nice hotel. We contacted hotel when we arrived in Monterrey to see if we could have room ready before 3p.m. which was check...More
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 17 August 2017
We appreciate your comments regarding your stay with us.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...More
Hotel located in a nice and expensive zone in Monterrey area, lots of nice places near for visit, shopping, eat and drink, so for the location is really good deal the prices other hotels are more expensive, if you don´t have issues with budget this...More
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 9 August 2017
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Excellent service and great location. However, they need to pay attention to details such as the flavor, options and please, oh please: orthography on the menu that they display at the private grooming and cleaning areas.
Aside of that, great place to stay in, located...More
Thank Thorvald D
Response from Estibaliz B, Front Office Manager at Novotel Monterrey ValleResponded 21 July 2017
We very much appreciate your comments regarding your stay, It is always a pleasure to receive positive feedback. We will share your comments with our team and made the review about our missed.
Five night business stay:
-hotel lobby nice/modern
-bar menu tasty/nice selection/modern
-breakfast buffet good
-room furnishings & bathroom fixtures look old/tired
-maid service poor...bathroom not cleaned well (even upon arrival not overly clean & each day there I could tell about...More
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 12 July 2017
Thank you for taking the time to tell us about your experience. We're sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Herel, we strive to provide a superior service experience for every customer; therefore your feedback...More
US$72 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#2 Green Hotel in San Pedro Garza Garcia
#6 Business Hotel in San Pedro Garza Garcia
#7 Luxury Hotel in San Pedro Garza Garcia
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Northern Mexico >
Nuevo Leon >
San Pedro Garza Garcia
Also Known As
Novotel Monterrey Valle Hotel San Pedro Garza Garcia ,
Novotel Nuevo Leon ,
Novotel Hotel Monterrey Valle ,
Nuevo León Novotel ,
Novotel Monterrey Valle Mexico/San Pedro Garza Garcia, Nuevo Leon