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Safi Royal Luxury Valle

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322 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Porto, Portugal
Reviewed yesterday NEW

I was at the hotel and they decided do make a party until 3 a clock in the morning. Imposible to sleep with the music. I call to reception, as to talk with the director. I explain the situation, and they keep the music. It's not supposed that an hotel was made, first of all to sleep? I did not...

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Helpful?
Thank miguelam28
Bemus Point, New York
Reviewed 1 week ago via mobile

Elegant hotel lobby, dining and bar at this hotel that is very convenient to downtown Monterrey and shopping district. Rooms were very clean. Staff was wonderful. Would recommend this hotel for business or family visit.

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Helpful?
Thank johnnyfrank66
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thank you for your comments, we continue working to provide you with a better service, we look forward to your next stay.

Oakville, Canada
Reviewed 1 week ago

I have visited Monterrey several times in the last year, and have stayed at Hotel Safi - Valle multiple times. I have always enjoyed my stay, and get the best nights sleep each time. This hotel has a beautiful grand lobby that rivals many luxurious hotels in other parts of the world. The rates are quite affordable, and the staff...

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Helpful?
Thank Rodney F
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thank you for your comments, we continue working to provide you with a better service, we look forward to your next stay.

Reviewed 3 weeks ago via mobile

The service provided by most of the staff was excellent, in terms of service the only issue we had was with the AV people at our event which for what I understand the hotel outsources. The hotel wasn't very flexible when we requested for them to open the gym before the regular scheduled hours. The rooms are very simple and...

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Helpful?
Thank LDOtraveler
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review
Google Translation

Gracias por sus comentarios, lamentamos el inconveniente que tuvo, puede estar seguro que ya estamos trabajando en los detalles que...

Chardon, Ohio
Reviewed 16 March 2017

I've stayed at the Safi a couple of times, with a one year in between. The property showed its wear this last time, but it is still a very good option due to its nice accommodations, good restaurant and bar and the proximity not only to other high end hotels (Quinta Real next door and Camino Real across the street),...

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Helpful?
Thank Hector D
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thank you for your comments to us your opinion is very important so we hope on your next stay.

Laredo, Texas
Reviewed 15 March 2017 via mobile

at first site it looks very luxurious, beautiful entrance and very welcoming, friendly staff. the check in was very easy and fast, the hallways and rooms are very clean and quiet. the hotel is locate across the street from a beautiful shopping mall plaza San agustin and minutes from some great restaurants. they have a great breakfast buffet, a little...

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Helpful?
Thank gerardo1020
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thank you for your comments, for us you are the more important so it would ask you if you can pass me an email or phone number to get in touch with you and resolve the details of the hotel, can send me information to the email online@safihotel.com.

Toluca, Mexico
Reviewed 13 March 2017

While I stay there regularly for business, I would also highly recommend it for leisure travel. Really has everything you would want in a hotel in the San Pedro area in Monterrey. The hotel itself is great. Rooms are ample and common areas (lobby, restaurant) are great. Staff is very friendly and service oriented. Located right across the street from...

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Helpful?
Thank brodarte
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thanks for your comments, for us you are the most important thing for what we continue to work to provide you with a better service. We hope to see you in your next stay.

Reviewed 7 March 2017 via mobile

I stayed two nights on this hotel because a friend recommend to stay in this hotel. First able the valet parking people instead to ask me for my baggage HE told me if I was there to pick up SOMEONE!. I stayed on the room 917, probably one of the OLDEST room I ever stayed. The bathroom paint was really...

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Thank Edgarciaplascencia
Safi_Hotels, Gerente at Safi Royal Luxury Valle, responded to this review
Google Translation

Estimado Sr. Garcia Lamento los inconvenientes que tuvo durante su estancia, y así mismo agradezco el que me halla tomado...

Reviewed 6 March 2017 via mobile

This place has gone down since we last stayed due to poor customer service. Among other things we came back from a day out at 9 pm and they had just started cleaning our room. We had to wait for half hour in the hall with a sleep baby. I called and asked to talk to a manager and they...

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Helpful?
Thank Zack K
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thanks for your comments, for us you are the most important thing for what we continue to work to provide you with a better service. We hope to see you in your next stay.

Reviewed 2 March 2017 via mobile

hotel is fine, the room furniture quite old fashion. TV signal is horrible in a 4K era the cable signal is so poor you can even watch it. really dissapointing. the rest of the hotel is fine but not impressed.

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Helpful?
Thank Marcos M
Safi_Hotels, Ejecutiva at Safi Royal Luxury Valle, responded to this review

Thanks for your comments, for us you are the most important thing for what we continue to work to provide you with a better service. We hope to see you in your next stay.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxurious five star hotel with services beyond your expectations, unique in Monterrey. Located in the heart of the most exclusive business and commercial area in the city, Valle Oriente, and across the street from Plaza Fiesta San Agustin Mall, the largest shopping center in Monterrey and the new Metropolitan center Safi Royal Luxury Valle is ideal for business travelers, due to its location and connectivity to the most important points in Monterrey and its metropolitan area. It is also family friendly, with beautiful gardens and a unique pool with a waterfall and a slide, as well as a relaxing Jacuzzi. ... more   less 

Additional Information about Safi Royal Luxury Valle

Address: Diego Rivera 555 Ote. | Colonia Valle Oriente, San Pedro Garza Garcia, Monterrey 66260, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $185 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Safi Royal Luxury Valle 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Safi Royal Luxury Valle Hotel San Pedro Garza Garcia
Safi Royal Luxury Valle Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#3 Business Hotel in San Pedro Garza Garcia
#4 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Safi Royal Luxury Valle staff and other travellers.
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Questions? Get answers from Safi Royal Luxury Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To noisy at night”
miguelam28, 22 Apr 2017 | Read review
“tell the help to leave coffee, and have breakfast at Sanbourns across the street”
carlosmY4788QG, 30 Nov 2016 | Read review
“may be rooms on higher floor”
, 27 Oct 2016 | Read review
“There were rooms by the pool that looked nice!”
Happytraveller154943, 22 Oct 2016 | Read review
“Each room has a panoramic view.”
Arnoldo84, 21 Sep 2016 | Read review
5 of 5