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Camino Real Monterrey

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Camino Real Monterrey
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355 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Mexicali, Mexico
Reviewed 2 weeks ago

we visited Monterrey for a relative's wedding, and they had rooms blocked here for the family. We were delighted with the hotel, from the moment we arrived (it was very late) we were greeted and began enjoying our stay here. Everyone was polite and willing to help. Check in was fast, our room was impeccable and very well appointed, lot...

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Helpful?
Thank karla014
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest Karla good morning Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to have you here with us in a near future. Stefano Kirnbauer

Santiago, Chile
Reviewed 3 weeks ago

I spent two days working in Monterrey and I needed a close to the office and comfortable hotel, Camino Real was a good choice. Very well located (close to the San Agustin Mall), people were very kind (with the exception of the check-in guy who was not...) and the room service very fast. The facilities are nice, the breakfast in...

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Helpful?
Thank Constantino B
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, good morning. We would like to thank you for bringing to our attention about an issue that you pointed out in our customer survey. As always guest feedback like yours is very important to us, and I honestly apologize for your discomfort. Our priority at Camino Real Monterrey, is to maintain a high level of Guest satisfaction, to...

Amsterdam, The Netherlands
Reviewed 3 weeks ago

great place - nice bed, good breakfast, close to a shopping mall and other nice restaurants. i would advise anyone to stay in this hotel when visiting Monterrey. Breakfast was great, 2 floors, one included (decent), but one with some extra costs, downstairs, which was really great.

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Helpful?
Thank jbeijerinck
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, I would like to thank you for choosing this beautiful Hotel, and giving us the opportunity to host you. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Area Director

Paris, France
Reviewed 4 weeks ago via mobile

Such a bad experience ! Long queue at the desk for check-in and staff unfriendly (not open to explain the hotel facilities ..) Room very noisy , able to listen each word from the other room and windows not able to avoid the noise from the highway Finally staff not willing to change me to another room .... What to...

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Helpful?
Thank PhR1
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. We will give a prompt follow up. Thank you again and I hope to see you in a near future. Best regards.

Houston, Texas
Reviewed 20 February 2017

I stayed at the Camino Real in San Pedro for a short business trip. The hotel is located in the shopping district of San Pedro (across from the mall), next to Monterrey. The hotel is a modern style with nice rooms. The hotel has a few restaurants with one serving an excellent breakfast buffet. The breakfast selection was impressive with...

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Helpful?
Thank Ken C
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank You for taking the time to give us your feedback. Feedback like yours is very import to us. We will work on it, to increase our quality service. We hope to host you again in a near future.

New York City, New York
Reviewed 31 January 2017

This hotel by the renowned architect Ricardo Legoretta is nothing short of stunning. The lobby is spectacular, the food in the restaurants is excellent, and the service above average. The level of detail is terrific. The only draw back comes in the form of maintenance as aspects of rooms are worn out and may not function properly. For the most...

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Helpful?
Thank 60763David
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Would you be so kind and tell me what happen into the room because you pointed out "worn out" ? I personally will give the proper follow up. Thank you again and hope to host you...

Monterrey
Reviewed 16 December 2016 via mobile

Please, take this review seriously! This event happened from Friday 9-Sunday 11 dec 2016. The worst experience ever in a hotel. Went to Monterrey for a weekend family friends wedding. The first night on Friday every thing was normal. Even that this Camino Real is over rated justo for it's location. Which is really good I have to be honest....

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Helpful?
1Thank jegutierrez
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank You very much for giving us your Feedback. Feedback like your it´s very important, it Makes us to improve our standards and guest satisfaction. I sincerely apologize for what you have pionted out. I personally will give the proper follow up and if you think (sometimes) to get back in Monterrey, we will glad to offer you a complimentary...

Caracas, Distrito Federal, Venezuela
Reviewed 7 December 2016

Camino Real in México City use to be very nice and i expected the same in Monterrey. However i found the hotel just ok. The room was spacious but i found it old. Breakfast buffet was huge with lots of options. I don´t think i will stay here again

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Helpful?
Thank Javier R
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, first of all I would like to thank you for choosing this beautiful Hotel, and for the feedback you gave us. Feedback is very important to increase quality of service. Thank you again and I hope to see you in a near future. Best regards. Stefano Kirnbauer Area MANAGER

Reviewed 2 December 2016

Located in the best are, this hotel offer a great service with confortable facilities. I have stayed here a couple of times for business and sos far the best option in terms of value for money. The gym if good but the pool area isn´t great.

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Helpful?
Thank Nicoeu
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director

Reviewed 21 November 2016

Hotel is nice, rooms are spacious and modern. Location is the best, close to restaurants, Starbucks and a big mall. Pretty safe region. The two restaurants in the hotel (italian and oriental) are awesome. Lines for checkout are big tough.

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Helpful?
Thank Cszepak
stefano k, Director General at Camino Real Monterrey, responded to this review

Thank You very much for giving us your Feedback. Feedback like your it´s very important, it Makes us to improve our standards and guest satisfaction. Thank you again and hope to host you in a near future. Stefano Kirnbauer Director Regional

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Camino Real account with Business Center, Droug Store, Pool, Gym , Spa , Bar , Meeting Rooms, Helipad, access Camino Real Club and Restaurants Bice Bistro and Kyo Grill. Our Schedule: Business Center and Droug Store Monday to Friday7:00 am - 10: 00 pm, Saturday and Sunday 09:00am to 17:00pm Bice Bisto Monday to Sunday 06:00 am - 1:00 am Kyo Grill Monday to Saturday 7:00 pm - 2:00 am Spa 8:30 am to 8:00 pm Pool 8:00 am to 8:00 pm Gym 6:00 am -11:00 pm The Hotel Camino Real is located in Valle Oriente , the most exclusive area of Monterrey where can perform tourist activities or business close to major attractions , for example by located steps from the Mall Plaza Fiesta San Agustin and Main Entrance a spacious outdoor area and terraces of restaurants Premium and Gourmet. Located just 20 minutes from Paseo Santa Lucia, 2.5 Km artificial lake . Also 12km south of Monterrey, is Chipinque , nature reserve, for walking , cycling practice , climbing, Free Flight , with a spectacular view. ... more   less 

Additional Information about Camino Real Monterrey

Address: Avenida Diego Rivera 2492, San Pedro Garza Garcia, Monterrey 66200, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $173 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Monterrey 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Camino Real Monterrey Hotel San Pedro Garza Garcia
Camino Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#4 Spa Hotel in San Pedro Garza Garcia
#7 Business Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Monterrey staff and other travellers.
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Questions? Get answers from Camino Real Monterrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the elevator lobby have less noise from other guests moving to and from the lifts.”
60763David, 31 Jan 2017 | Read review
“Choose a room that has no view to the street”
1patriciob, 13 Sep 2016 | Read review
“Make sure to ask for a rom facing the mountains; otherwise, you will end-up with a view to a nice crane and construction site.”
constantinod956, 31 Aug 2016 | Read review
“Go all the way up if you can. My room (2410) was facing construction and it was loud at night.”
JuanFernandezG, 14 Jun 2016 | Read review
“The best rooms are the one in the corners they have the best view of the Cerro de la Silla.”
taniacanfares, 20 May 2016 | Read review
5 of 5