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The room was clean and spacious. We had a room with double bed and double sofa bed. The bed was comfy. Sofa bed not so much but not terrible. Clean room and bathroom. Breakfast was lovely with cereals, English Breakfast, toast, croissant and muffins, cold...More
As knowsley safari park had the car for £15 0ffer we decided to book a hotel close by and being a ihg member (free) had a look on the app brill price plus the bonus of an xtra 30% off ......the hotel is standard hol...More
Stayed for two nights Friday 15 and Saturday 16th December . Room was not the cleanest. Went for breakfast on the Saturday morning and the cutlery and plates were shocking. They were absolutely filthy. Breakfast basic and you had to clear your own table. Needless...More
Thank Pamela S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-KnowsleyResponded 3 weeks ago
Hi Pamela S,
Thanks for taking the time to leave feedback and for choosing us for your lodging needs. I'm sorry to hear that you were let down by our breakfast service and the cleanliness of the cutlery and plates. It's also sad to learn...More
This was our second visit. The hotel is also located on the industrial estate just off of the m57, near the suites hotel and spa.
Lots of car parking. Most of the staff are friendly and helpful, particularly the lovely pregnant lady on the bar.......More
Thank Angie R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-KnowsleyResponded 4 weeks ago
Hi Angie R,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our location serving its purpose for your travel needs including the level of service rendered by our hotel staff members, it...More
Changed jobs and new co travel policy isn’t as high £ as previous. Booked into HIE as on budget.
Pleasantly surprised. Bright, clean, facilities albeit a bit tired in places. Not as premier as their competitor and food offering not as good a selection. Breakfast...More