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The Dukes Retreat

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725 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Chennai (Madras), India
Reviewed 3 weeks ago

It was a great experience to stay in Dukes overlooking the majestic hills. We got a grand reception on reaching the place. It was a pleasant surprise to get a room upgrade as it was our anniversary. The hotel even gave us a complimentary cake for the occasion. The hotel has a very friendly ambiance and the staff is truly...

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Helpful?
2Thank bharath83
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Bharath, Greetings from The Dukes Retreat Khandala ! Thank you for your excellent review and for choosing to celebrate with us! It is our topmost priority to ensure that every guest's experience is easy, convenient, and seamless. We appreciate you taking the time to acknowledge our facilities and services. We can't wait to see you again! Best Regards Sameer...

Mumbai (Bombay), India
Reviewed 4 weeks ago

Hotel Duks retreat rooms offer great wally view from your rooms windows. Rooms are very spacious and comfortable, however most time you may have to wait to get the rooms. Restaurant offer mostly good cuisine however there is a scope for improvement.

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Thank Deep B
Reviewed 4 weeks ago via mobile

Fabulous and Fast service provider. Specially thanks for Ishrat, Subham, Ashish, Vikash, Rituraj. Tasty Food and beautiful rooms. Amazing location, Swimming, SPA, Restaurant and etc... Nilesh Ramoliya.

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Thank Nilesh R
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Nilesh, Greetings from The Dukes Retreat Khandala ! Thank you for sparing your time to review us. We are delighted to know that you had a fabulous stay at the hotel and enjoyed the accommodation, facilities & services. Guest satisfaction and appreciation is the best reward that we can receive for our endeavours and we are glad that we...

Mumbai (Bombay), India
Reviewed 4 weeks ago

We booked deluxe rooms for three families in the month of July . Access :- was pretty easy , we got down at the Khandala station and took a local auto rickshaw to reach the place as we had decided to keep away from driving , although driving to the place from Mumbai or Pune is very easy as well....

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Helpful?
Thank sujatakhire
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Sujata, Thank you for taking the time and sharing your experience with regards to your stay at The Dukes Retreat Khandala ! Our location is the prime reason of guest visiting us. It is has breathtaking views of the Sahayadris & is away from the hustle and bustle of the city for those looking for relaxing and rejuvenating break....

Mumbai (Bombay), India
Reviewed 5 weeks ago

The location is awesome. You get a view of the valley from you room itself. try to book a room on the first floor for the best view. Staff is courteous and breakfast is really nice.We had outbound activitiesas the resort has ample space outdoors. kudos!

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Helpful?
Thank ron682016
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Thank you for choosing to stay with us and sparing your precious time to share your feedback on trip advisor. We are glad to note that you enjoyed your stay with us and found the service and food of the hotel measure to your expectations. We appreciate your kind words of appreciation as the same will encourage us...

Reviewed 12 December 2016 via mobile

When you enter a hotel where you are surrounded by smiles, you know you made the right choice for a quick holiday....we checked into the hotel on the 20th of December and it was mad checkout rush time for people who had come for a relaxing weekend....inspite of the mad checkout rush, Miss Shilpa at the reception instantly recognized our...

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Thank Rikeshparekh
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Rikesh, Greetings from The Dukes Retreat Khandala ! We like to thank you for taking the time out and sharing such a wonderful feedback regarding your recent stay with us. I am happy to know that my team was able to consistently provide you with an exceptional experience. Your compliments about the staff delight me and it gives me...

Mumbai
Reviewed 11 December 2016 via mobile

We visited Dukes Retreat earlier this year and have wonderful memories of the lovely views. Do visit when it rains and there's greenery all around. The views from the room more than make up for any other deficiency. We wished the room or restaurant service had been faster. Definitely worth a visit in the monsoons.

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Thank lazytraveller1234
Mumbai (Bombay), India
Reviewed 10 December 2016

We got 2 rooms with balconies. The rooms were quite good. Not so spacious but very clean and with all the amenities just as you would expect from a good resort. We had a newly wed couple and the resort decorated rooms with heart shaped balloons and a cake + roses. These little things tell you that the management and...

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Thank neo1260
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Thank you for your feedback and truly delighted to hear that you have enjoyed your recent stay with us. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We would like to thank you for choosing to stay with...

Mumbai (Bombay), India
Reviewed 1 December 2016 via mobile

We visited the hotel over a weekend to celebrate our anniversary. My observations are as follows- 1. Check in was quick. However no room preference was asked. We had booked an executive room. Website pics suggests it overlooks a valley however this on was facing the highway. Though no noise, but it took out retreat part from our little outing....

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Thank NIRANKAR R
Mumbai (Bombay), India
Reviewed 1 December 2016

A nice location with a great view especially during the monsoon (although not very high up)- one of the oldest hotels in Khandala- good sized room with adequate facilities- although look a bit bare,a smallish hotel, food was quite good breakfast Ok. A good place for a break

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Thank KanwarTavy
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are pleased to know that you had an enjoyable stay in our hotel. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope to have the pleasure of welcoming you again...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 

Additional Information about The Dukes Retreat

Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Lonavala > Khandala
Price Range: $140 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Dukes Retreat 3.5*
Number of rooms: 80
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Also Known As:
The Dukes Retreat Hotel Khandala
The Dukes Retreat Khandala, Maharashtra
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Questions & Answers

Here's what travellers have asked, with answers from The Dukes Retreat staff and other travellers.
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Questions? Get answers from The Dukes Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with Bath tub”
 of 5 bubbles , 12 Jan 2017 | Read review
“Try to avail a cottage 307 / 308. Its spacious and close to pool and dining / play area............ full of sunlight”
 of 5 bubbles , 4 Jan 2017 | Read review
“Look out for deluxe rooms. Book in advance during monsoons.”
 of 5 bubbles bharath83, 21 Dec 2016 | Read review
“I would prefer wally view rooms”
 of 5 bubbles deepb338, 16 Dec 2016 | Read review
“deluxe rooms recommended”
 of 5 bubbles sujatakhire, 14 Dec 2016 | Read review
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