We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Arrived to check in and not acknowledged at counter. We were then told rather abruptly that our booking had been cancelled because our credit card had declined. We had booked this months in advance and no one had attempted to contact us from the hotel...More
1 Thank ZoeTraveller777
Response from KWeitzmann, Guest Services Agent at Holiday Inn Express & Suites Victoria - ColwoodResponded 3 days ago
Thank you very much for your review. We are very sorry to hear that your recent stay with us did not meet your expectations and we apologize for any inconvenience that this has caused you. It is our goal to consistently provide superior...More
We stayed at the Holiday Inn in Victoria in November and found our clean and fresh. The staff were helpful. Breakfast was OK. The slection ws limited, the staff at breakfast was helpful in making sure the items available were always filled. .More
2 Thank Robbin8888
Response from KWeitzmann, Front Desk Supervisor at Holiday Inn Express & Suites Victoria - ColwoodResponded February 5, 2018
Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay with us. A positive guest experience is something we all take great pride in. Please be assured that your feedback will be shared with...More
The hotel is conveniently located for us. It was clean and well appointed. New and modern and well done from a design and layout / practicality perspective. The computer and printer there was great because I needed to print some docs for travel. The furniture...More
1 Thank MENBBB
Response from KWeitzmann, Front desk Agent at Holiday Inn Express & Suites Victoria - ColwoodResponded 1 week ago
Dear MENBBB ,
Thank you for your great review, we are so glad that you enjoyed your stay with us.
We are glad that our staff was attentive and made sure to make your stay that much more enjoyable.
We look forward to seeing you...More
They always say that the staff makes the difference: Alison is a reason I am recommending this hotel in Victoria. Not near the centre but with a free parking onsite and big suite where to have a comfortable sleep.
5 minutes driving from centre.
1 Thank Iaia82
Response from KWeitzmann, Front Desk Supervisor at Holiday Inn Express & Suites Victoria - ColwoodResponded 2 weeks ago
Hey There Iaia82,
We are so happy to hear you enjoyed your stay with us! Thank you so much for taking the time to leave us such a great review. We look forward to seeing you again soon!
Stayed here on business in early June. I have visited the property a few times now and overall it is a great choice if visiting the Victoria area. While not right downtown it does offer easy access to the city (except in rush hour) and...More
1 Thank Allan A
Response from KWeitzmann, Front Desk Agent at Holiday Inn Express & Suites Victoria - ColwoodResponded 3 weeks ago
Dear Allan A,
Thank you for your positive review we are happy to hear that you enjoyed your stayed.
We appreciate your honest criticisms and are working every day to make our hotel the best it can be.
We look forward to seeing...More