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All reviewsthe pubextra towelsnight managerfront desk staffindoor poolshort drivestayed here for two nightshot tublarge bathroomcomfortable staya wonderful staycostcodowntownvictoriaclerkkitchenettecanada
Stayed for two nights. The location was good for access to the tourist areas of Victoria. The hotel appears to be fairly new, with a clean modern look. The staff were pleasant and our guest room was nicely furnished. The bathroom is large and provides...More
Response from nicksong, Manager at Four Points by Sheraton Victoria GatewayResponded 2 days ago
Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience.
Your opinion is very valuable in helping us maintain a high level of service...More
This hotel is a hidden treasure! It is just outside of Victoria Exit 14 situated on a main artery to downtown. Very easy access for shopping or sight seeing or just take in the ambiance of the city. The setting is very user friendly with...More
I wanted to rave about the kind, professional, friendly service that I receive from Yuri at the front desk every single time I stay at this hotel. She always has a smile on her face and is ready to help with any request or...More
Very un reorganised very uncomfortable beds bellows and this hotel has staff problems on cleaning rooms and the facilities are terable view below the suna and steem room and swimming pool very dirty one shower in changing room really bad it should be 2 or1...More
1 Thank Sharlyra
Response from Daniel B, Duty Manager at Four Points by Sheraton Victoria GatewayResponded 4 weeks ago
Thank you for choosing to stay at the Four Points by Sheraton Victoria Gateway and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a...More
This hotel is outside Victoria located in Langford behind Costco. It’s a quiet area near the highway which takes you into Victoria. Depending on traffic it could take 30 minutes to get downtown. There are some shops and restaurants in the area as well. The...More
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ...MoreLess
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. ..