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Four Points by Sheraton Victoria Gateway

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Four Points by Sheraton Victoria Gateway
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463 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 451: English reviews
Lahaina, Hawaii
Reviewed 9 March 2015

We arrived at 3:00 in the afternoon, were advised they were sold out then they offered us a room with one queen bed, so we checked in. They advised us the restaurant was closed until dinner time. The manager came along and offered us a free upgrade to room with king size bed and Jacuzzi tub, just give them 1/2...

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4Thank Karstan2015
Reviewed 28 February 2015 via mobile

We stayed at the four points this past weekend and were treated with respect and really felt that the staff valued our business. I honestly felt like we were the very anticipated guests of the hotel. They went as far as to drop off AND pick us up from a near by restaurant without haste or hassle. The rooms were...

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Thank Amrit D
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Amrit for your kind review on Trip Advisor. We are pleased you found the hotel and amenities enjoyable and will pass on your great comments to our staff and we hope to see you again soon!

Fergus Ontario
Reviewed 24 January 2015

The hotel has lots of parking, it easy to get to, the staff is friendly and quick and the rooms are clean and comfortable. I look for hotels that the perfect balance of price/comfort and this one falls perfectly into that category. It looks like it would be good for families as well.

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1Thank Dcaplan
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks D for your wonderful comments regarding your recent stay at the Four Points Victoria. We will pass on your nice compliments to the staff and we look forward to your next trip to Victoria!

Ontario
Reviewed 21 January 2015 via mobile

The hotel is okay, doors are wood and not sound proof plan on hearing everything. Staff were great. Resturant/ pub had great food. They need to turn the heat on on cold days as the pub is in the basement. Great views. Lots of shopping close by. Parking is tight if hotel is full. Great access to highway. Hotel is...

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Thank bowmansw
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Bowman for your recent comments on Trip Advisor, we appreciate all feedback from our guests regarding the hotel. We are in the process of renovating some of our rooms and hope your next stay is enjoyable. We are pleased you found the beds comfy and the restaurant was good! We look forward to your next stay and if we...

Calgary, Canada
Reviewed 21 January 2015

I stayed here a couple of times and both times I had great service by the staff and the hotel and rooms were clean. They have a 24/7 fitness facility and the pool area has a hot tub, sauna and steam room.

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Thank BrettB825
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Brett for your great review on Trip Advisor and we hope to see you again soon!

Toronto, Canada
Reviewed 13 January 2015

The hotel was in excellent condition. From the front desk to the rooms. Staff were great and helped with every request. This hotel is ideal for family travel and business travel. The one thing to note is that the hotel is not that close to the downtown tourist area of Victoria.

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1Thank pmhabe
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You pmhabe for your wonderful review on Trip Advisor. We appreciate your feedback and will pass on your compliments to our staff and hope your next stay with us is enjoyable as the last. If you need anything at all for your next stay please let us know. Thanks Again!

Victoria, British Columbia, Canada
Reviewed 2 January 2015

Our family had a chance to enjoy this facility and absolutely loved our time their. The Staff was friendly and helpful, the kids loved the pool, steam room and workout area. I loved the Food served in the "Met" - WOWs! The rooms are spacious and Ultra clean. Furnishings are luxurious and well situated. We will stay here every time...

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1Thank Zoi H
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Zoi for your recent review of our hotel and restaurant. It was wonderful to hear your nice comments regarding our Pool, the staff and our Metropolitan restaurant. We hope your next stay will be as enjoyable as your last, and if you need anything at all please give us a shout. Once again thanks for the kind review.

Reviewed 2 January 2015

Fantastic stay! Rooms and staff were 10 out of 10! I highly recommend this hotel. Our beds were very cozy, the food was great and staff were very pleasant. Best hotel in Victoria! We'll be staying here again.

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Thank Hahney16
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Hahney for the great review on Trip Advisor, we think our guests are always a 10 out of 10! We will pass on your wonderful comments to our staff and hope to see you again in 2015.

Vancouver, Canada
Reviewed 30 December 2014 via mobile

I had to stay at this hotel for about 13 nights between September and November. The staff are friendly and very helpful. The rooms are clean and while there is some noise from the pub, the pub does add a great place to eat and relax after a day of work. I have stayed in other hotels in the area...

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Thank Keiron M
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Keiron for your recent review on Trip Advisor. We are always glad to hear from our guests regarding their stays with us and very pleased to hear you found your stay an enjoyable one and good you had a nice time in our restaurant. We will pass on your compliments to our staff and we hope to see you...

Vancouver, Canada
Reviewed 22 December 2014 via mobile

We booked this hotel last minute and we were extremely surprised and happy with our stay. Traveling with small children can be hectic but the staff had everything ready for us when we we arrived, from our baby cot, extra blankets, and warm hospitality. When we ordered room service they even included for children a variety of dip sauces and...

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Thank Ang45
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Ang45 for your kind review on Trip Advisor. We are happy you had a wonderful time at the hotel and will definitely congratulate our staff on a job well done. We hope you and kids come back for a visit in 2015 and if you wish for anything at all please let us know. Once again thanks for joining...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $139 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Four Points
Victoria Sheraton
Four Points By Sheraton Victoria Gateway Langford, British Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada
over a year ago

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect the rooms on the south side are probably the most quiet -- north side has the parking lot.”
jagrove, 22 Feb 2017 | Read review
“Any room would be satisfactory.”
MonkeyTree241, 20 Feb 2017 | Read review
“Long way from downtown Victoria , but lots for shopping in Langford very near by from Costco next door , Homesense, Home Depot ect”
rogermQ5538AZ, 17 Jan 2017 | Read review
“top floors have the better views and quieter”
K9577DPcarols, 28 Oct 2016 | Read review
“Our room was very warm, in fact a little too warm for my comfort and during the night I had to kick off the covers .”
bridgetm826, 24 Oct 2016 | Read review
5 of 5