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Four Points by Sheraton Victoria Gateway

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Traveller (85)
Room & Suite (54)
Dining (8)
Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(70 reviews)
“the pub”(31 reviews)
“night manager”(5 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)
There are newer reviews for Four Points by Sheraton Victoria Gateway
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234
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58
31
18
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All reviewsfront deskthe pubnight managernice poolhousekeeping staffshort drivestayed here for two nightshot tublarge bathroomcomfortable staya wonderful staycostcodowntownvictoriamillstreamkitchenettevancouver
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181 - 185 of 484 reviews
Reviewed 17 October 2014

I had my wedding at the four point and everyone raved about how amazing it was. The staff was really helpful and the food was amazing. The events coordinator Leanne was always there to help with any questions i had and to ease my mind...More

1  Thank Guest1127
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 4 November 2014

We are pleased that your wedding was a success and we wish you all the best. We do try to accommodate all our guest requests and your next stay please feel free to contact us directly. We hope to see you again in the future.

Reviewed 14 October 2014

We stayed here last weekend for Canadian Thanksgiving... and with a hockey tournament and a wedding the place was crazy until 4:30am. We called security, but they were not effective even though it was 4:30am. Nice hotel but rowdy guests spoiled our weekend away. The...More

1  Thank datoptalent
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 22 October 2014

Thank You Datt for your recent comments. We would like to apologize for your less than satisfactory stay at the hotel. The weekend mention was very busy and we do try to keep the noise levels down during our quiet times, unfortunately that weekend we...More

Reviewed 3 October 2014

My previous hotel experience in Kelowna, BC left a lot to be desired. I had come into this hotel with a jaded opinion and was expecting to have issues of some sort. I am very happy to report that the trip was truly fantastic and...More

Thank Laura M
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 8 October 2014

Thanks Laura for your review on Trip Advisor, very pleased to see great comments regarding our staff and the service at the Four Points Victoria. We will certainly pass on your comments to our team. Once again glad you enjoyed your stay and we hope...More

Reviewed 2 October 2014

Great hotel in a quiet part of Langford. We always stay here for the Victoria day rodeo. It was a wonderful 5 day stay and there is lots of things to do and see near by. It is only about a 20min drive to down...More

Thank CarmenPAlberta
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 8 October 2014

Thank You Carmen for your wonderful review on Trip Advisor. We are very pleased you enjoyed your stay and we hope to see you again!

Reviewed 1 October 2014

On a recent business trip to Victoria I had the pleasure of staying at the Four Points Sheraton. The hotel has very nice rooms that are well apportioned and have everything you could want. I also had some issues during the check-in process, near midnight,...More

Thank jeffsumm
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$128 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (85)
Room & Suite (54)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Kim S
4 April 2016|
Answer
Response from dmjross | Reviewed this property |
They didn't offer anything when I was there in December. You definitely need to have a car at this location.
1
Vote
1 April 2016|
AnswerShow all 5 answers
Response from Diane E | Property representative |
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
0
Votes
Room Tips
"Top floor (4th) is usually the best."
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"all rooms are really clean, comfortable and quiet"
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"quiet, clean rooms"
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"Not sure anyone needs to worry about this- they are all pretty decent rooms"
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