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Four Points by Sheraton Victoria Gateway

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449 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 438: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2013

After repeated requests to the dj and manageress to tone down the techno trance music so that the parents and older attendees at the after party could dance, and being told by the dj that he wasn't a wedding dj "so what you get is what you get" and escalating to a " ill smash your teeth out", a fight... More 

Helpful?
1 Thank Mike10stew
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

This was a most unfortunate incident and we greatly apologize on behalf of the hotel and catering staff. We take pride in our service and when things do not go as well as planned it effects everyone involved especially our esteemed guests. We hope that personally contacting the wedding party we have resolved the unfortunate incident. We hope you give... More 

Delta
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2013

My wife & I have stayed here 3 to 4 times per year for 3 or 4 years now. I never regret the distance from the city as the staff are excellent, the rooms are clean and comfortable, prices reasonable and the area is quiet. We've often been upgraded to nicer & larger rooms than we booked, which doesn't hurt... More 

Helpful?
Thank George J
Bremerton, Washington
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 September 2013

This hotel is clean and the staff friendly. The indoor pool isn't large but very clean as was the gym facility adjacent to the pool. Our room was very spacious and clean but nothing spectacular. It had a refrigerator and microwave which was outstanding because the hotel is right next to Costco so we could buy and store food in... More 

Helpful?
Thank kaww0502
Langley City, Canada
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 September 2013

This hotel is centrally located in Langford.. about a 20 minute drive to/from Downtown Victoria. I stayed here because I had business in Langford and the hotel was good for what I needed this stay. The check in process took about 15 minutes, only 1 person doing check in and I was second in line. She was very pleasant and... More 

Helpful?
Thank happyroo
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 September 2013 via mobile

Recently stayed here, the service was excellent, the rooms were clean, quiet and the beds were super comfy.Like sleeping on a bed of marshmallows. The only thing kind of lacking was the breakfast service, it was slow and a bit disorganized. But overall everything else was good and would recommend this hotel to everyone for a great nights sleep and... More 

Helpful?
Thank happytrails7179
Vancouver
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2013

I have stayed at this location on 3 separate occasions. Hotel rooms are clean, beds are very comfortable. I appreciate the courtesy hotel shuttle service within a reasonable distance. I had an issue with one booking that was handled and resolved competently and quickly by the front desk manager, Rachael. Will definitely use again.

Helpful?
Thank Braveheart1010
Vernon
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 August 2013

We stayed for 2 nights at a cost of $159.00 plus tax PER NIGHT and found it to be very overpriced for what you received. The restaurant was closed down so we were provided a continental breakfast which was average in comparison to others. We were also given a card for a free glass of beer of their own beer... More 

Helpful?
Thank Papahoward
Vancouver
1 review
Reviewed 24 August 2013

I booked through Hotwire to stay at this hotel when I was in town on business. I had a 3 night reservation and when I got there I was pleasantly surprised with its nicely appointed room. Unfortunately this changed rather quickly. As follows is a list of my experiences. 1- I was very tired and asked for a quiet room.... More 

Helpful?
Thank shellbis
Saint John, Canada
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 24 August 2013

Stayed 3 nights in August. Comfortable beds, conveniently located in Langford with a short 15km drive to Victoria. Walls were very thin. I was on the 3rd floor and could hear conversations in the next room as well as neighbors in the bathroom. Nothing fancy or outstanding but good for a quick stop. Nice large soaker tub was a bonus.... More 

Helpful?
Thank AnnaBandana
California
Level Contributor
568 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
Reviewed 20 August 2013 via mobile

This is so tacky and the second time we have booked a breakfast package at a Starwood hotel only to find it was for one person. The booking was made for me by a client, but I am sure they didn't realize this. During our last stay we were impressed with the Breakfast and had mentioned it so they had... More 

Helpful?
1 Thank Gemma'smum

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $121 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
4 Points By Sheraton Victoria Gateway
Four Points By Sheraton Victoria Gateway Hotel Victoria
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Langford, British Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors have the better views and quieter”
 of 5 bubbles K9577DPcarols, 28 Oct 2016 | Read review
“Our room was very warm, in fact a little too warm for my comfort and during the night I had to kick off the covers .”
 of 5 bubbles bridgetm826, 24 Oct 2016 | Read review
“A good Base for the Lower Island”
 of 5 bubbles coachingman, 8 Oct 2016 | Read review
“Away from City. Not a bad room. B'fast is expensive.”
 of 5 bubbles Subrasiva, 1 Oct 2016 | Read review
“Secind floor is close to the lobby parking and fitness facility”
 of 5 bubbles calgaryglobetrotter8, 1 Sep 2016 | Read review
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