The Westin Bear Mountain Golf Resort & Spa, Victoria

The Westin Bear Mountain Golf Resort & Spa, Victoria

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Avg. C$220 /night, 3/24 - 3/25
C$332
per night
C$276
per night
C$220
per night

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About

#1 of 3 hotels in Langford
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Set along lush golf greens and framed by Vancouver Island's rugged mountains, The Westin Bear Mountain Golf Resort & Spa, Victoria, offers stunning natural beauty and laid-back comforts. The charming harbor city of Victoria is just 25 minutes away. Indulge in a beauty or wellness treatment at the Amatista Spa. Relax in well-appointed hotel rooms with natural slate flooring, warm wood accents, and balconies for enjoying the scenery.
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Property amenities
Free High Speed Internet (WiFi)
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Breakfast available
Breakfast in the room
Hiking
Tennis court
Bowling offsite
Patio
Squash offsite
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish
Hotel links

Location

1999 Country Club Way, Langford, British Columbia V9B 6R3 Canada
Traveller rating
  • 464
  • 246
  • 83
  • 42
  • 45
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Detailed Reviews
Maureen M wrote a review Jul 2022
Calgary, Canada
5.0 of 5 bubbles
Beautiful hotel in a beautiful setting. The staff are very friendly and helpful and the rooms and beds are super comfortable. We stay there every summer and really miss the pool and the laundry facilities. You can now go to the pool and gym beside the hotel for a fee ($45 for a day, $100 for 3 days or $150 for 5 days).The rooms with full kitchens also seem to have less and less supplies available, but generally have everything you need. The restaurant and conference renovations are very modern and so many different, comfy and unique chairs! Assuming they will be renovating the lobby area to match the rest of the renovations. The coffee shop nearby is great with some basic grocery items if you need them for your room. Overall, it's always a great stay. Please bring back the laundry facilities for guests!
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Date of stay: July 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IslanderOnTheGo wrote a review Nov 2021
Charlottetown, Prince Edward Island, Canada
5.0 of 5 bubbles
Like much of the rest of the world my wife and I had been without a vacation for some time. While we would normally take a winter trip South, we were forced to look within Canada for another option due to covid regulations.

After some research we decided to try Vancouver Island. As an avid golfer, I wanted a place that would give me a chance to play. I was thoroughly impressed by our experience at the Westin Bear Mountain. As a Marriott Bonvoy gold member I was upgraded to a top floor room with an amazing view of the surrounding landscape. My wife and I were sold on this property the minute we stepped out onto our balcony.

Everyone we spoke to was very friendly and accommodating. The front desk staff especially were great and happy to help in any way. I can't fathom how anyone would take issue with the service at this property. You're either too demanding or maybe a bad attitude doesn't get you the same positive feedback.

The rooms were super clean and comfortable. Very nice size and we loved having a balcony. As I said, the views are amazing and we loved every minute. There were sanitizing stations all over the place and everyone was following covid protocols. We felt very safe and appreciated the cleanliness of the hotel.

Some things to be aware of so that your expectations aren't unrealistic. We are still in the midst of a pandemic, so of course some services/things will be limited. You have to book your time in the hot tub to limit the people so you should book that well in advance. Dining options are also a bit limited so either be prepared for a smaller menu or order from someplace like Skipthedishes. You also have to request your room to be cleaned in advance. This is common sense, it's surprising people actually complain about this. It can be annoying sure, but it is the reality we find ourselves in. When the pandemic is over I'm sure we will be back to normal procedure.

Overall we really enjoyed our stay at the Westin bear Mountain and would certainly return. Please be realistic. We are still in a pandemic and not everything will be available as we are accustomed to. When the resort is back to normal operations following this, I can't imagine how great it would be. We had a fabulous time despite any limitations. The service is excellent, it's clean and the setting is beautiful. Thank you to the staff for your hard work in challenging times and we look forward to a return in the near future.
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Date of stay: April 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floor rooms offer great views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beeperVancouver wrote a review Sep 2022
vancouver
4.0 of 5 bubbles
We had not been to the hotel in several years. It is now part of Marriott. We had to work so we could not play golf, but there are two courses—mountain and valley, and everyone we talked to loved playing there.

The hotel has been remodeled on the floor where you check in. The restaurant is spacious, has a great view, has a great bar, and has very comfortable seating. The furniture in the lobby is very comfortable—mainly terrific couches, and for cooler weather, there are blankets to use on the couches.

We had breakfast there the two mornings that we were were booked. I wish they had oatmeal, but the food was delicious, and the staff is very accommodating to change things if the order is not quite right. I ordered the granola dish, and was concerned about the fruit bowl mixture so was able to have a banana instead. My husband enjoyed his smoothie. We ate dinner there one evening, and both of us had fish. He had salmon and I had halibut. They were perfectly cooked. We also ordered the vegetable bowl to share, and were happy with the amount of vegetables and selection that included broccoli, and carrots. We checked the menu on-line, but you have to go to the restaurant to see the menu because the on-line menu is not updated.

The two things we found frustrating is that although our room had a kitchen, coffee was not supplied and my husband had to go to the front desk to get it first thing in the morning. And we were very surprised there was not a gym. Previously we could use the facility that is less than a 5 minute walk. When we checked, we found out it is not available to guests, and for day the cost is $45.00. We took long walks when we got up. Our monthly cost at home is not much more than that.

We will definitely return.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Be a Marriott member, and call prior to arriving, We were on the 4th floor, in an odd numbered...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie W wrote a review Jun 2024
1.0 of 5 bubbles
I was scheduled to stay at the Westin for business for two nights in mid June and ended up checking out early as both the beds had hair in them and the fridge was making a terrible noise. I called down to the front desk to let them know about fridge and they sent someone up to unplug it and said they would report it but nothing was done. They also told me they would send someone up right away to change sheets and house keeping showed up 40 minutes later. I ended up checking out of the hotel as the customer service was horrible and didn’t feel comfortable in the room. I wrote a letter to the manager to express my dissatisfaction but he never responded. The restaurant and golf course are great but hotel not so much.
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Date of stay: June 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs. D wrote a review Jun 2024
1.0 of 5 bubbles
Terrible customer service. Do not recommend anyone to stay at bear mountain westin resort. The manager at this location Jessica is horrible. Good luck to anyone that decides to book with this location. This location will cancel your reservation before you arrive to check in and then charge your credit card multiple times with zero explanation as to what is being charged to the card, they will then insult you for asking questions, the manager Jessica in particular.
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Date of stay: June 2024
1.0 of 5 bubblesValue
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
C Tilly wrote a review Aug 2023
Puerto Vallarta, Mexico
3.0 of 5 bubbles
Well let’s begin! I have stayed 3-4 times in the past always a great golf getaway and location.
Overall the hotel is still nice, rooms clean, service almost too friendly?
However the separation of the gyms, pools , trails , golf isn’t helping me rush back. Even spending $$$ for the room we now pay $100 for 3 of us to use the pool. Parking is an additional $30 per day to self park. Restaurants are changed and are somewhat cold and not to inviting. Nice views though. Good thing Jacks is still available and a short walk.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aeolson1 wrote a review Oct 2024
Duncan, Canada
2.0 of 5 bubbles
I took my mom and sister to the spa- I really hyped it up to them and felt embarrassed afterwards. When we arrived, we were asked to pay up front which was bad enough, but then told that an 18% AUTOMATIC GRATUITY had been applied to all services. I was never told any of this in advance and had to give them my credit card to book (also not mentioned anywhere on the website). One of the treatments was an RMT treatment, and I’m fairly certain this is contrary to their codes of conduct. The services were nice, but the “relaxation room” snacks were pitiful with staff coming in and out and loudly closing doors etc. I will never go back.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShayTray wrote a review Jul 2020
2.0 of 5 bubbles
My husband had to go from mid island to Victoria for work for a few days. After a long few months of being at home we decided to make it a family trip. I called and was helped by a very friendly booking agent who helped me select a room and told me about the changes I needed to know regarding Covid - the pool being closed, restaurant changes, having to pre order breakfast the day before.....

We arrived and it is a lovely hotel. The 2 bedroom suite was very nice, it suited our family well. When I requested to have our room serviced (it doesn't take long for a hotel room to become a mess with 4 kids and a dog!) I was surprised and disappointed to hear that housekeepers were not entering rooms to clean. When I expressed this disappointment the desk clerk (Stacey/Tracey?) told me that the info was on their website. When I said I had called to book and was not told, I was given a "well, it is Westin policy" answer. They said linens/garbages/towels would be exchanged outside the room. I am not sure how leaving garbage bins overflowing with food waste, diapers, and rubbish, dirty linens and towels in the hall were safer measures for hotel guests than cleaners going into the rooms. I know I did not appreciate passing others dirty dishes left out of their rooms for 16+ hours.

They were kind enough to leave a bottle of bathroom cleaner, all purpose cleaner, a pile of rags, and a vacuum in our room. so I could do my own cleaning.

This may seem trivial to some, but as a mother of 4, I was so looking forward to having a little break, but instead I was having to vacuum, change linens, and do all the cleaning myself. A hotel room becomes very 'lived in' with such a large family very quickly. All while paying hundreds of dollars a night for this 2 bedroom suite. I left my 'Break" feeling more worn out than I started, probably because I was so excited to have a bit of a break and definitely felt like I didn't get it.

I will add, I also asked why I was paying a pet fee since no one was going in to clean up or do any extra vacuuming during the 5 days we stayed there We were told it was for the extra deep cleaning they were going to do when we leaved. I asked what additional cleaning they would do because we had a dog, that they would not do with the deep cleaning sanitization they claimed they do upon every guest departing due to Covid They could not answer me, but did give me a break and only charge a pet fee for one room, not our two rooms.

TO sum up, a pretty hotel, and one front desk staff was super helpful, but the other (stacey or tracey) was very unhelpful and unpleasant. If you are a mother looking for a break of not having ti wipe up every tooth paste spill, and change every soiled linen, then do not book here.
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Date of stay: June 2020
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QContinuum2015 wrote a review Oct 2022
Toronto, Canada
1.0 of 5 bubbles
A large party stayed here in September 2022 in conjunction with a wedding. Service was poor and disinterested - time and again we were told that service lapses were due to a golf tournament being hosted by the hotel. But the hotel also has an obligation to paying guests too and we were treated like second class citizens. When guests are told they cannot have a slice of tomato with breakfast "because of the golf tournament" or that the advertised restaurant special is not available the day after the tournament ends "because of the golf tournament" and when housekeeping requested on rooms is simply not done, this is not up to Westin standards. The front desk was very unhelpful in getting taxis (warning: do not go here without a car or you will regret it), helping guests in locating walking trails ("we can't tell you about them because we don't own them") or telling you where the tennis courts are ("we can't tell you because we don't own them") you are forced to wonder what is going on. I love Westin - but this hotel falls far below their standards. Rooms with full kitchens have appliances that do not work (refrigerators, stoves, dishwashers in the case of our party) and some rooms did not have air conditioning. I wrote at length to the hotel manager about this before posting this review and to his great credit he responded, albeit not in a way that was satisfactory to me. I would never stay here again. If you do go, you MUST have a car. Taxis are very difficult to get and you are in the middle of nowhere with very little to do. As for me, I'd just take a pass and stay elsewhere.
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Date of stay: September 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leaders Front Office, Guest Services / Front Office at The Westin Bear Mountain Golf Resort & Spa, Victoria
Responded Oct 9, 2022
Dear QContinuum2015, Thank you for taking the time to let us know about your experience while staying with us, as well, bringing your attention and concerns directly to us. We appreciate the feedback provided and have communicated the same directly via email. Sincerely, Daniel D'Mello Manager on Duty The Westin Bear Mountain Golf Resort & Spa, Victoria
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelly H wrote a review Jul 2021
Victoria, Canada
3.0 of 5 bubbles
I was at Amatista for the first time a few weeks ago after visiting Sante Spa many times in the past. I had heard there were extensive renovations and have to say I could not have been more disappointed. The women’s change room remains “gang” change style, never have I encountered this group change situation set up at an upper scale spa. The showers are the same with ill fitting plastic shower curtains with no private changing space in them, just hop out into another group style area when done. One private changing room for the entire area where a small bathroom once was, quite unbelievable really.

Using COVID as an excuse for the completely deprived lounge area situation was also puzzling. Warm bottles of water (being placed on ice in the summer would have been a simple, inexpensive, thoughtful, and much appreciated touch) and that’s it, does not approach a luxury spa day in my experience. Maybe chilled high-end waters, even some different flavours, and some individually wrapped snacks (organic trail mix, dark chocolate, organic apples for example) would have enhanced the experience.

Back to the spa itself. It looks like the mineral pool got a much-needed scrub but that was about it. Same is true of the sauna and steam room but both (out of use due to the pandemic) were still dated, unclean feeling, and unwelcoming.

I have recently been to Tigh Na Mara and Kingfisher Spas, whoever is managing Amatista would be well-advised to pay them a visit. They offer a much more thoughtful, generous, and pampering spa experience by a giant margin (although your bathrobes rock and definitely win in that category). Happily my masseuse, Katie, was wonderful and saved the day.

I was truly hoping for something a little more upscale for our Bear Mountain community. At the moment, I sadly won’t be recommending your spa to friends or family.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
verpatti asked a question Jun 2018
Kelowna, Canada11 contributions6 helpful votes
Is there a shuttle to downtown Victoria?
Answer from Senior Writer
Vancouver Island, Canada1,384 contribution206 helpful votes
I phoned them for you Yes, they have a shuttle that goes downtown, limited hours and $20. I apologize as I did not ask if that was one way or return
SRS27 asked a question Apr 2018
Saskatoon, Canada31 contributions21 helpful votes
Is there many restaurants within walking distance?
Answer from RainEsplen
Victoria, Canada197 contributions70 helpful votes
2 restaurants in the hotel...very good but high end. Jacks is next door...very good food and great prices. Down the hill 15 mins drive into Langford there are many great places to eat. :)
Answer from RLDHouston
Atascocita, Texas63 contributions16 helpful votes
We didn't use the pool but you have to use your room key to access the pool area. So it's limited to the hotel guests only.
Answer from Jennie R
Vancouver, Canada47 contributions36 helpful votes
I not sure about a shuttle. But I did see a public bus. Up the road from the hotel.
Answer from Jennie R
Vancouver, Canada47 contributions36 helpful votes
Don’t forget Victoria has great public transportation. It will be a couple of transfers but you will get more scenery. And not have to drive in the gridlock. The highway is close enough for you to drive. To Buchart Gardens. It is not complicated to get to.
John C wrote a tip Jul 2024
6 contributions1 helpful vote
3.0 of 5 bubbles
"Very overrated and priced for the poor condition it is in. If the condition was up to standard it would be beautiful"
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Lauren K wrote a tip May 2024
Richmond, Canada2 contributions
5.0 of 5 bubbles
"There is no pool. They advertise a hot tub but it was empty and not working the two weekend we were there this month. It’s $45 to workout"
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Judie H wrote a tip Jan 2024
Dillon, Montana12 contributions2 helpful votes
3.0 of 5 bubbles
"If counting on using all the facilities before a treatment, check to see if they are open on the day"
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Jinxx22 wrote a tip Feb 2023
Victoria, Canada51 contributions50 helpful votes
5.0 of 5 bubbles
"There is no pool anymore at this location. The spa is really nice and good treatments."
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Vanessa wrote a tip Feb 2023
3 contributions
4.0 of 5 bubbles
"The restaurant bar had amazing specials be sure to go early "
Read full review
…
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PRICE RANGE
C$231 - C$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin bear mountain victoria golf hotel victoria, westin bear mountain victoria golf resort and spa, westin bear mountain victoria hotel, westin victoria, victoria westin
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictLangford
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Westin Bear Mountain Golf Resort & Spa, Victoria - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about The Westin Bear Mountain Golf Resort & Spa, Victoria
Which popular attractions are close to The Westin Bear Mountain Golf Resort & Spa, Victoria?
Nearby attractions include Fort Rodd Hill and Fisgard Lighthouse National Historic Sites (7.5 km), Goldstream Provincial Park (1.3 km), and Hatley Castle (6.4 km).
What are some of the property amenities at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Bear Mountain Golf Resort & Spa, Victoria?
Conveniently located restaurants include 900 Degrees, Sabhai Thai, and Four Mile House Restaurant & Bar.
Are there opportunities to exercise at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Bear Mountain Golf Resort & Spa, Victoria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Bear Mountain Golf Resort & Spa, Victoria offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Bear Mountain Golf Resort & Spa, Victoria?
The staff speaks multiple languages, including English, Spanish, and French.
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