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See all 16 hotels in Mastichari

Neptune Hotels - Resort, Convention Centre & Spa

591 reviews
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Traveller (465)
Pool & Beach (185)
Dining (139)
Overview
  • Excellent70%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“half board”(23 reviews)
“main restaurant”(17 reviews)
“mama mia”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (591)Write a Review
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141
30
9
5
1
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All reviewshalf boardmain restaurantmama miatam tamscreaming childrena great vacationsports facilitiesgluten freeolympic poolice cream parlourmanicured lawnschildren's buffetfamily areanumerous swimming poolspools looked greatinterconnecting dooradjacent rooms
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1 - 5 of 186 reviews
Reviewed 4 days ago via mobile

Nicely located at water front this mega resort, enjoys private beach, various pools and lavish green surroundings. Many great options for dining and evening events, whereas children can enjoy a lot of creative activities. Although accommodates a big number of guests, staff is on top...More

Thank djibrilliant
Reviewed 12 October 2017

There are a lot of great features of this hotel, making it a perfect place to stay for families with children, but it has also some nice features for those on a romantic break. Some of our favourite things about this place: -friendly staff, lots...More

1  Thank bg1981
Response from Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & SpaResponded 15 October 2017

First, we would like to thank you for taking the time to write us your kind and extensive feedback, which we read with pleasure. We are happy that you & your family enjoyed your holidays to the fullest here at Neptune Hotels. It is very...More

Reviewed 6 September 2017 via mobile

This hotel is one of the best I visited recently. The room is perfectly clean, well maintained. All public area, indoors and outdoors, are in perfect condition, as if built last month. The swimming pools are clean, grass is cut, all pool and outdoor furniture...More

1  Thank 551,951
Response from Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & SpaResponded 8 September 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you highly recommend us....More

Reviewed 31 August 2017 via mobile

For a family holiday this ticks more boxes than most resorts. Fantastic children's water pool Good children's club for over 5's with lots of activities. Room quality 3/4 star food quality 3/4 star . Fresh orange juice is a must at any 5 star rated...More

Thank Charlievvvvvv
Response from Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & SpaResponded 1 September 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you and your family enjoyed your vacation to the fullest here at Neptune Hotels. It is a...More

Reviewed 30 August 2017 via mobile

Very good place, we enjoyed every minute. Alotof things to do. Good service. Nice restaurants and welcoming staff. Few swimming pools around and amazing beach. The rooms are clean and had everything you need. Reccomended!More

Thank Doron T
Response from Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & SpaResponded 31 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you were so satisfied...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$142 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mastichari
#1 On the Beach Hotel in Mastichari
#1 Romantic Hotel in Mastichari
#1 Spa Hotel in Mastichari
#1 Top resorts Hotel in Mastichari
#1 Family Hotel in Mastichari
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mastichari
#1 On the Beach Hotel in Mastichari
#1 Romantic Hotel in Mastichari
#1 Spa Hotel in Mastichari
#1 Top resorts Hotel in Mastichari
#1 Family Hotel in Mastichari
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (465)
Pool & Beach (185)
Dining (139)
Room & Suite (129)
Hotel & Grounds (412)
Bathroom (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
juler14
28 August 2017|
Answer
Response from Neptune_Kos | Property representative |
Dear juler14, Our indoor pool is heated at 26-27 degrees Celsius the whole season through. During the months of April, May and October also the children's part of one of our outdoor pools (the Residence pool) is heated at... More
0
Votes
reshmapatel2017
10 August 2017|
Answer
Response from Neptune_Kos | Property representative |
Dear Guest, We would like to inform you that for babies we provide a baby cot in the room, but please inform us up-front in order for us to have the cot in your room upon your arrival. In case you wish, we can also provide... More
1
Vote
Anni57
13 May 2017|
Answer
Response from Neptune_Kos | Property representative |
Thank you for sending us your message, we are pleased to hear that you are interested in spending your holidays in our hotel. Please find here below our answers to your queries: - We do not offer all inclusive in our hotel... More
1
Vote
Room Tips
"the view is nice everywhere as the garden is so beautiful, hotels near the pool make it possible to go..."
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"All rooms are good. There is something to suit everyone here. No negatives on the rooms!"
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"try to book deluxe as the regular rooms are not really great"
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"Check you get a renovated room"
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