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Melati Beach Resort & Spa

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#21 of 187 Hotels in Bophut
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Melati Beach Resort & Spa
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1,345 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Edinburgh, United Kingdom
Reviewed 27 December 2013

The Melati Resort isn't even worth a quarter of the price they charge. Everything from staff, food, facilities to service is well below average. High standards is not a policy at the Melati Resort. After the disappointment of expecting to arrive at a luxurious 5 star hotel and finding you are in hostel standard accomodation we were told that the...

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Helpful?
8Thank K B
Melati_Samui, General Manager at Melati Beach Resort & Spa, responded to this review

Dear K B, Thank you for taking the time to share your experience at Melati Beach Resort & Spa. We appreciate your candid review which will undoubtedly help us improve our service. However, after an in-depth investigation, the Team and I would like to clarify some points raised seeing that we feel we were not fairly represented. Your booking was...

Karratha, Australia
Reviewed 27 December 2013

We've spent a few days in Melati.. All we can say, everything was just perfect. Polite and very helpful personnel, beautiful food in the hotel restaurant, amazing location! There is nothing that we would change. Great holidays thank to Melati hotel! A special thank to Brian, the food and beverage manager, and his staff for extra length they go to...

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Helpful?
Thank Nat n Tony J
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear Nat n Tony J, Thank you very much for taking the time to post your review, the team will be delighted to hear that you enjoyed your stay during your Christmas holidays. It is a pleasure to read your comments about our little piece of paradise. Glad to hear you enjoyed our cooking class, It's always exciting to learn...

Kuala Lumpur, Malaysia
Reviewed 26 December 2013

I was there with my boyfriend and we stayed at the private garden villa. I would say that the service and facilities met my expectations and if anyone is looking for a quite and quick break from the stressful city jobs, Melati is definitely one place where you can just do nothing and enjoy the sound of the waves crashing...

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Helpful?
Thank natalya l
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear ntlk158, We are delighted to hear that we met your expectations during your short stay with us and thank you for the feedback. It is wonderful to hear from our valued guests and your comments are much appreciated. We look forward to seeing you again soon! With Warmest Regards,

Paris, France
Reviewed 24 December 2013 via mobile

We ve been there before xmas with our little one. They pick u up from the cozy Koh Samui airport, they treat you comfortably, they are quick in answering. The place is a piece of paradise in a Thai island, location is gorgeous, yhe right place to relax from your daily busy pace. I will mention also the quality of...

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Helpful?
Thank Fupipusha
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear Fupipusha, It is always a pleasure to read positive feedback from our guests, thank you very much for taking the time to share. The Team will be so happy to see their hard work praised in your review, as we do strive to provide the best possible experience to all our guests. We would be thrilled and quite privileged...

Reviewed 24 December 2013 via mobile

We booked honeymoon package with Melati and after a long day travel with missing bags and dealing with arrogant airport staff, we had huge expectations from Melati to make it happen for us. And Melati didn't disappoint us one bit!!! Arrival: Amazing. Mr. Rang waited for us more than an hour as we sorted out problems at airport. Upon reaching...

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Helpful?
2Thank It55id
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear It55id, First, on behalf of the entire Team, congratulations on your recent wedding! We hope that your life together will be full and happy. Thank you for sharing your honeymoon experience at Melati Beach Resort & Spa, the team will be thrilled to know that you enjoyed staying with us and that they made it even better for you...

Great Yarmouth, England, United Kingdom
Reviewed 18 December 2013

Melati beach hotel is fabulous. As crazy as it might sound it was actually a little overwhelming on arrival as we were greeted with huge smiles, cold drinks and cold towels. The location is absolutely incredible.. It reminds me of the film 'couples retreat'. The accommodation was perfect. We chose a garden villa which has its own private pool which...

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Helpful?
Thank Charley R
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear Charley R, Thank you very much for taking the time to post a review of your recent stay at Melati Beach Resort & Spa. It was certainly a pleasure to read that you and your partner thoroughly enjoyed our facilities. Your comments on the service and quality of food are most gratifying and will be shared with all the...

Reviewed 18 December 2013

We stayed at Melati in a private garden pool room for 10 days. We arrived at the hotel early on our first day and were told that we were unable to check in until 2pm this however was not a problem at all as the staff quickly organised for us to relax in a spare room until our room was...

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Helpful?
1Thank NenaRose
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear Nena Rose, Thank you for taking the time to post your review, we are delighted to hear your stay at Melati Beach Resort & Spa was a success. The Team will be happy to know you enjoyed our rooms and friendly service you received during your stay. We are delighted you enjoyed everything about the resort and look forward...

Singapore, Singapore
Reviewed 9 December 2013

My family and I have spent a delightful 4 days in Melati. Checking-in was effortless, and it was only after we left that I noticed we were given a free upgrade, so, THANK YOU!! Very spacious family villa suite, kept exceptionally clean and comfortable by the housekeeping staff. Everything was promptly sent over upon request. The in-villa pool was meticulously...

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Helpful?
Thank Clayfish76
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear Tissuepaperboxfish, Thank you very much for taking the time to post a review of your recent stay at Melati Beach Resort & Spa. First, please accept our sincere apologies for the short-comings described in your review. We have shared your comments with the team and will ensure that such incidents do not happen again. It was certainly a pleasure...

Singapore, Singapore
Reviewed 9 December 2013

Stayed in Melati for 3 nights. Design & layout of the hotel was great. Rooms were clean and spacious - with rain showers & an outdoor bath. Staff were friendly, especially the man who showed us to our room. Very thorough in his explanations. Overall, the stay was great. F&B slightly over-priced but food was great - excellently presented. 3...

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Helpful?
Thank MariaChristiana
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear MariaChristiana, Thank you for taking the time sharing your feedback here on Trip Advisor. It is always encouraging to hear that our guests enjoyed our many of our facilities and have so many things to say whether positive or negative, it is much appreciated. We wish to assure you that there will be a follow up on the other...

Melbourne, Australia
Reviewed 5 December 2013

A letter I wrote to the Melati manager to thank his exceptional staff: a must stay!!! Good Evening Daniel, My partner and I have spent an amazing week at your resort and are due to sadly check out tomorrow afternoon to return home. On behalf of both of us we would like to sincerely thank each and everyone of your...

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Helpful?
Thank tombusler
Melati_Samui, Public Relations Manager at Melati Beach Resort & Spa, responded to this review

Dear tombusler, Thank you very much for taking the time to post this review and letter from recent stay at Melati Beach Resort & Spa. It was certainly a pleasure to read that you thoroughly enjoyed our facilities. Your comments on the quality of service are most gratifying and will be shared with all the team, as there is nothing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Melati’s 77 Villas & Suites are a minimum of seventy seven square meters of indoor-outdoor living space with more than seventy percent of all accommodation featuring personal swimming pools. The Resort is embraced by an expansive and lush tropical landscape, featuring a magnificent seven level waterfall accented by Melati’s exclusive seven tier service plan making Melati Beach Resort the ideal destination for those seeking indulgent romance and true relaxation. Melati also features not one but two central pool areas. Located beach front is a massive infinity pool known as The See with amazing views of neighboring islands, a swim-up pool bar and adjacent kids club. The See is the perfect place for those young in years or simply young at heart to while away the day in chilled out comfort; a place to be seen and a place to see. And for those seeking peace and quiet the Sanctuary Pool is a sunken oasis of pleasure reserved for adults only.Further accenting the guest experience are two restaurants, pool bar, lounge, full service spa with beauty salon, fitness center, yoga sala, meditation garden, tour & excursion desk and gift shop. Additionally the resort offers daily activities, limited yet complimentary wifi access for those in need, a complimentary Mac Internet Zone. ... more   less 

Additional Information about Melati Beach Resort & Spa

Address: 9/99 Moo 5 | Thongson Bay, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Price Range: $222 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melati Beach Resort & Spa 5*
Number of rooms: 77
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Also Known As:
Melati Beach Hotel Bophut
Melati Beach Resort And Spa
Melati Beach Resort & Spa Ko Samui/Bophut
Hotel Style:
#8 Top resorts Hotel in Bophut
#9 Romantic Hotel in Bophut
#14 Family Hotel in Bophut
#15 Spa Hotel in Bophut
#17 Luxury Hotel in Bophut
#20 On the Beach Hotel in Bophut
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Questions & Answers

Here's what travellers have asked, with answers from Melati Beach Resort & Spa staff and other travellers.
34 questions
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Questions? Get answers from Melati Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother to pay for the more expensive suites, the grand deluxe rooms are amazing.”
 of 5 bubbles JohnFSaunders, 15 Mar 2017 | Read review
“It is very quiet resort. One or two rooms per building. you have to walk or use the Golf Cart to go to places.”
 of 5 bubbles josefc132, 14 Feb 2017 | Read review
“Pool villa is awesome”
 of 5 bubbles whilsch, 8 Feb 2017 | Read review
“Do not stay here”
 of 5 bubbles MsP806, 3 Feb 2017 | Read review
“Better have at least one time dining in the View restaurant.”
 of 5 bubbles id911, 28 Jan 2017 | Read review
5 of 5