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The Fernery Lodge & Chalets

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Traveller (334)
Room & Suite (136)
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gravel road”(25 reviews)
“dolphin trail”(20 reviews)
“indian ocean”(24 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Reviews (860)Write a Review
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467
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8
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All reviewsgravel roaddolphin trailindian oceanstunning viewsoff the beaten trackgarden routemountain bikesthe cliffmain buildingamazing locationour honeymoonbeautiful placeshort driveself cateringstayed longera wonderful stayfire place
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1 - 5 of 715 reviews
Reviewed 2 weeks ago

Four years ago we visited Fernery Lodge the first time and were very impressed by the location and the overall service. This time we came back with our freinds (couple). Beautiful place, nice staff and delicious food!

Review collected in partnership with this hotel
Thank R439QBdaniell
Response from TheFernery, Guest Relations Manager at The Fernery Lodge & ChaletsResponded 2 weeks ago

Good morning R439QBdaniell This is great to hear. We hope to continually improve and ensure that our return guests are never disappointed. Thank you for your support. We hope to welcome you back soon. Kind regards, Diane

Reviewed 2 weeks ago

The Fernery restaurant clings to the edge of a cliff looking over a deep ravine and towards the ocean. The views are dreamy. We had mist and rain in the morning that cleared up later. The lodge and chalets takes a limited number on guests...More

Thank MartiJvR
Response from TheFernery, Guest Relations Manager at The Fernery Lodge & ChaletsResponded 2 weeks ago

Dear MartiJvR Thank you for this descriptive review of our unique spot in paradise. The Fernery is especially romantic on misty days. We look forward to welcoming you back. Kind regards, Diane

Reviewed 2 weeks ago

This was an excellant hotel and location and we would certainly recommend it and stay there again. It was let down by small items. Bath whirlpool did not work , whilst sitting in the bath you could see mould on the window frames and also...More

Review collected in partnership with this hotel
Thank kevinanddeborahb
Response from TheFernery, Guest Relations Manager at The Fernery Lodge & ChaletsResponded 2 weeks ago

Greetings Kevinanddeborahb Many thanks for your review, and also for your constructive comments. Without this we would not have reached the high standard that The Fernery upholds as we are proactive to our guests' feedback, input and suggestions. We look forward to welcoming you back....More

Reviewed 2 weeks ago

beautifull big lodges with unique views. excellent food-good quality. service could be better - long waiting for preparing the lunch and dinner. Only Wifi in bar en restaurants available, not in the rooms.

Review collected in partnership with this hotel
Thank Patrick C
Response from TheFernery, Guest Relations Manager at The Fernery Lodge & ChaletsResponded 2 weeks ago

Good day PatrickC Many thanks for your review and for your constructive comments which we have noted and will heed. All feedback is most beneficial in order to improve upon and maintain our effort to ensure service-excellence. Best wishes. Diane

Reviewed 2 weeks ago

We stayed for one night in a Luxury B&B Apartment. A great room, huge deck with plunge pool and a view of the forest. The apartment is also huge, with two bedrooms, each with bathroom and living area, connected by a dining room and kitchen....More

Thank Gulfw
Response from TheFernery, Guest Relations Manager at The Fernery Lodge & ChaletsResponded 2 weeks ago

Warm greetings from The Fernery Thank you for this great review and for recommending us to visitors to the area. It is definitely worth staying for longer than just one night on your next visit. Hope to be able to welcome you back? Best wishes...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$188 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$188 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (334)
Room & Suite (136)
Dining (28)
Pool & Beach (10)
Family and Play Areas (1)
Questions & Answers
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Karin H
23 June 2016|
AnswerShow all 3 answers
Response from TheFernery | Property representative |
Good day Karin H. We are able to do your laundry at your request, and the costs for this are itemised for each item. The list is available at reception when you check-in. We are always happy to assist with any guest request... More
0
Votes
A09871234
14 June 2016|
AnswerShow all 4 answers
Response from JohanG77 | Property representative |
Good Day The drive to Storms River village, where the canopy tour starts, is less than 30 minutes. The outdoor jacuzzi is open 24 hours. During periods of low occupancy, we do switch one of the two jacuzzi's off to save... More
1
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TDRoux
26 November 2015|
AnswerShow all 5 answers
Response from JohanG77 | Property representative |
Hi TDRoux In the Forest has a view of the river and you can braai on your chalet deck. The road is passable for all vehicles, smaller cars just need to drive slowly in places. We look forward to hosting you. Regards. The... More
0
Votes
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12
Room Tips
"Luxury B&B Apartments are spacious and comfortable (although furthest from facilities and sea) - great..."
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"Ask for a room with a view. We had room 5. No view. But a beautiful room. Luckily the deck nearby had..."
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"Lourie chalet was closest to the hotel facilities."
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"ocean view and have a BBQ on your deck"
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