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Disneyland Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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4,972 Reviews from our TripAdvisor Community

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Showing 2,071: English reviews
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London, United Kingdom
Reviewed yesterday NEW

This is the most expensive hotel on the complex. And it is expensive. However, each room sleeps 4, with two double beds in a room, and probably cots for little ones available. There were certainly plenty of families there. The rooms are large and there is a coffee machine. Avoid the minibar and room service which are exhorbitant. The decor...

Review collected in partnership with Disneyland Paris ®
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Helpful?
Thank liz_croft
York
Reviewed 2 days ago NEW

Surprised that breakfast not included. Bathroom bin hadn't been emptied from previous guests. Expected a lot more Disney as this was their flagship hotel. Everything extra. Some staff no name badges, poor knowledge regarding trips. Stayed Cheyenne for the last night last night. Full of character, great staff, very Disney.

Review collected in partnership with Disneyland Paris ®
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Helpful?
Thank Ian C
Team_DisneylandParis, Guest Experience Team– Disneyland® Paris at Disneyland Hotel, responded to this review

Dear Ian, We thank you for sharing your thoughts. We are sorry to read that your stay didn't meet your expectations. Rest assured that your feedback will be shared with our dedicated teams. We look forward to welcoming you again soon. Regards, Anaïs Guest Experience Team– Disneyland® Paris

Reviewed 4 days ago NEWvia mobile

This is an excellent hotel which is conveniently located immediately adjacent to the park entrances. This is great for those with young families where frequent trips back to the hotel room may be required. Of course the cost of the hotel reflects the convenient location but you do get a quality 5 star hotel for this price. The decor and...

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Helpful?
Thank Rayhaan R
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We travelled by car from South of England with our 4 yr old son. Well worth paying the extra to stay here. If you are planning to eat in inventions (character dining) book in advance. I phoned a week before we departed and could only get get in to inventions at lunchtimes. This actually worked out perfectly and we saw...

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1Thank christopherdV6262GZ
Reviewed 6 days ago NEW

We stayed at the Castle Club in a junior suite. The staff was really friendly and helpful. Just loved the teatime refreshments. Adorable rooms with super soft bathrobes. They even have a nightly turndown service. For the Castle Club Theresa is a separate elevator to bring you to ground level.

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Helpful?
1Thank Veerle V
Team_DisneylandParis, Guest Experience Team – Disneyland Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Disneyland® Hotel. We are delighted that you had a wonderful time and enjoyed the VIP treatment , as well as the comfort of our Castle Club rooms. Our aim is to please our guests in any way. We hope that we will have the...

Reviewed 1 week ago

Friendly staff. Good security. Very clean expensive merchandise amazing firework /laser display fantastic characters including storm troopers and robotic trash can Drinks and snacks expensive parade at 5.30 every day not to be missed

Review collected in partnership with Disneyland Paris ®
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1Thank hemmingt
Epsom, United Kingdom
Reviewed 1 week ago

Firstly we made a reservation in the inventions restaurant for our first night, rand to check booking they had no booking in our name, very upset children, asked the concerige they said there was nothing they could do even though we was staying in the Disneyland hotel, there was working going on in the hotel which we were not told...

Review collected in partnership with Disneyland Paris ®
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Helpful?
2Thank Janine W
Team_DisneylandParis, Guest Experience Team – Disneyland® Paris at Disneyland Hotel, responded to this review

Dear Janine, Thank you for taking the time to tell us about your experience. We are very sorry that you felt the service was not up to par with the surroundings. Please be assured that this has been communicated to the concerned teams. Your feedback is very important as it enables us to continually improve our service. We hope that...

Central Poland, Poland
Reviewed 1 week ago

In this hotel you can rest with your family. It is a magic place for children especialy for girls. Standard rooms are too smaler for biger then 3 person family . Location is excellent and yuo can visit all interesting places in Disneyland .

Review collected in partnership with Disneyland Paris ®
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Helpful?
Thank 569izabelam
Reading, United Kingdom
Reviewed 1 week ago

The park was great but the service at the Disneyland hotel was poor for a 5 Star. The Check-in was painfully slow and our two rooms stank of drains. Their solution was air freshener! The minibar was locked for the full stay (couldn't use it because their payment system was down) and we had just two teabags for two people...

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Helpful?
3Thank Offthewall2017
Team_DisneylandParis, Guest Experience Team – Disneyland® Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologise for the misadventures you describe. Please feel free to share your experience with our Guest Communication Dept. by filling in the following form: https://my-disneyland.disneylandparis.co.uk/contact-us.html We truly hope you can give us the opportunity to offer you exceptional quality service in a future stay. Best regards, Alexia Guest Experience...

Reviewed 1 week ago

The best hotel in Disneyland. We really enjoined staying there! The staff are very polite and helpful. The room was spacious enough with a nice view of Disneypark. Everything was great and unforgettable !

Review collected in partnership with Disneyland Paris ®
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Helpful?
Thank 174svetlanal
Team_DisneylandParis, Guest Experience Team – Disneyland® Paris at Disneyland Hotel, responded to this review

Dear Svetlana, Many thanks for such a wonderful rating on our Disneyland Hotel ! Our Cast Members would be very happy to have you back for another unforgettable stay :D Regards, Alexia Guest Experience Team – Disneyland® Paris

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Inventions - Disneyland Paris
Inventions - Disneyland Paris
Cuisines: French, European, International
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Glide into a magical life of luxury. Just a short stroll from the gates of the Park, this majestic Victorian-inspired Hotel delivers only the finest Disney quality, service and hospitality. And you can even enjoy up to 2 Extra Magic Hours in parts of Disneyland(R) Park on certain days. ... more   less 

Additional Information about Disneyland Hotel

Address: Rue de la Marniere | Disneyland Resort Paris, 77777 Chessy, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Chessy
Price Range: $697 - $1,852 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Disneyland Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Disneyland Hotel Paris
Disneyland Hotel Chessy, Europe
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Questions & Answers

Here's what travellers have asked, with answers from Disneyland Hotel staff and other travellers.
198 questions
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See all questions (198)

Questions? Get answers from Disneyland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get one that overlooks the park (but it'll cost you!).”
Offthewall2017, 16 May 2017 | Read review
“its Disney any room in any hotel”
mafmeijer, 14 May 2017 | Read review
“Most of the hotel's facilities are on the first floor and so a room on that floor would avoid going up and down the lifts”
ahwilgor, 11 May 2017 | Read review
“The suites at the corners of the hotel are large and quieter.”
NelsonBraga, 9 May 2017 | Read review
“Walt Disney Suite is amazing and with the best view!”
  • Amazing view from our Walt DIsney Suite!
Rambla2014, 4 May 2017 | Read review
5 of 5
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US$829* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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