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The Lotus Terraces

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189 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Sofia, Bulgaria
Reviewed 8 February 2013

This January was our third winter vacation in Lotus villa.We always stay there for at least 20 days.Our kids(on 7 and 14) also love this villa. Wonderful place, five-star service and a lot of good people around. If you want to feel at home, this is your place. We are already planning our next vacation there. Thank to all team...

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Helpful?
Thank Veni_eti
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you so much for your very good review! As always, we are happy to see all of you again and delighted to know you have again enjoyed your stay. We look forward to welcoming you back early next year. In the meantime, please accept best wishes from everyone in the team to you and your family. Kind regards, Sue...

Reviewed 13 January 2013 via mobile

We have stayed at Villa Lotus in the villa terrace resort for 2 weeks in December. The best vacations ever! We were 6 adults and 3 kids. The villa is stunning and has everything you could wish for : beatiful 5 rooms with bathroom in each of them. Kitchen is very big and well equiped we were able to eat...

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1Thank Gennymom
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you for your very good review and we are happy your family/friends and you enjoyed your stay with us and we exceeded expectations. Your comments have been shared with the team, especially Rose and Khun Nang. We enjoyed catering to your wedding too and proud that we will be part of wonderful memories you will have of this happy...

Perth, Australia
Reviewed 10 January 2013

...my stays there are never long enough! In 2011 I stayed with my entire family (7 Adults & 3 Children) at the Lotus Terraces and it was the most fantastic holiday we had had as a family together. The staff and Chef Nan doted over my 3 nephews and Jane and Sue saw to our every need. This year my...

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Helpful?
Thank OldGrommit
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

I have to admit your review title had me worried! Thank you for your good review which has been shared with our team. It was really good to see you again last December and we are delighted that all of you enjoyed your return stay and our services. I just heard you have booked to come back again early next...

Sydney, Australia
Reviewed 9 January 2013

I was keen to try Lotus Terraces based on the excellent recommendations of Toni and Gav and I was not disappointed. The excellent service from Jane and Sue started well prior to my arrival too! Noi looked after the villa beautifully and Sue couldn't have been more helpful in arranging our activities during the day or responding to our many...

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1Thank stephm1
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you for the good review of your recent stay with us. We are delighted you had a relaxing and enjoyable holiday with us, and certainly look forward to many more opportunities of welcoming you back to The Lotus Terraces! In the meantime, best wishes also from Jane, Noi and the rest of the team. Sue Sue Songphaison Resort Manager...

Lubbock, Texas, United States
Reviewed 17 December 2012

Our son and his family live in Hong Kong. We spent several days with them there and then flew to Koh Samui where we rented the Lotus Beach Pool Villa. It was an unbelievable vacation. Sue, Rose and Nan took care of our every need. We started every day with breakfast on the patio overlooking the pool, beach and gulf....

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1Thank Ansel C
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you for your good review and such a pleasant surprise to hear from you! It is gratifying for our team and I to know that your family enjoyed our facilities and services, and felt well looked after. We appreciate your kind compliments and recommendation and certainly look forward to the pleasure of welcoming all of you back again. In...

Reviewed 14 December 2012

Do not waste your money on Lotus Terraces. There are nicer and better run properties than this in Koh Samui. We have left after 7 nights in the lotus pool villa, and after paying top dollar we are disgusted at the lack of service, responsiveness of staff and lack of management accountability. Made worse as we travelled with our 4...

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3Thank Sharon_CCMM
Michael N, Owner at The Lotus Terraces, responded to this review

Thank you for your feedback regarding your recent stay with us from December 6 till 13. As the owner, I am naturally deeply concerned that you felt a lack of service, management accountability and responsiveness by our staff. These seem completely out of character from what our team normally provides and are proud of. Understandably, there are often 2 sides...

Reviewed 13 December 2012

My family were very keen to go on our trip having viewed the villa on tripadvisor. We have to compliment the team, from Jane who handled our booking and enquiries so promptly to Sue the resort manager who did our on-ground bookings and activities. But especially our cook Nam, who handled all our food requests and took great care of...

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Thank SRFamily
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you for the very good and encouraging review of your recent stay at our Banyan Beach Pool Villa. We are happy your family enjoyed the villa facilities and holiday with us. It is especially heartwarming for our team members to know that services particularly when provided under challenging conditions for the first 3 days due to island-wide power outage,...

Punggol, null, Singapore
Reviewed 5 December 2012

Although the rain was a damper on our vacation, the staff at the lotus terraces were great! Jane, villa manager Sue and Maid See provided excellent service all the way around. The villa's were top notch. Would recommend to anyone. The only advise would be to rent a car as its a distance from Cheweng and catching a tuk tuk...

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Thank Charles E
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Thank you so much for your good review which has been shared with Jane, Khun See and the rest of our team. We wish we could do something about the weather! It's gratifying to know your family enjoyed your holiday nonetheless, and we look forward to welcoming all of you back again. All our best for the Holiday Season, Sue...

Montreal, Canada
Reviewed 21 November 2012

I just wanted to write to you to express our appreciation of this wonderful resort and the amazingly helpful staff. The property manager was available whenever we needed help or had a question by cell phone provided by her. The Gardenia villa was impecably decorated, clean and well appointed. Noi brought us breakfast in the morning and cleaned the entire...

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Thank JenFrank123
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

We are a happy team today - just received 3 good reviews within a day from our guests including yours! Thank you so much - it will be shared with the team. We are delighted you enjoyed your stay with us at the Gardenia Pool Villa, and The Lotus Terraces will form part of wonderful memories you have of your...

Mumbai (Bombay), India
Reviewed 20 November 2012

We were 4 families 8 adults+ 4 children, We had gone to LOTUS VILLA @ LOTUS TERRACES in 2 nd week of november for 3 nights and luckily we had no rain. From the booking to all small things were very well taken care. While booking Jane tan was very clear about what she could and what she could not,...

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Helpful?
Thank Bhavinmfab
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review

Many thanks indeed for the good review of your recent stay at the Lotus Beach Pool Villa - also love the pictures you posted! Your comments will be shared with the team, especially Rose and Jane. We look forward to welcome all of you again. Best regards Sue Sue Songphaison Resort Manager The Lotus Terraces

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Lotus Terraces is a luxury beachfront resort located on Bang Por Beach. The resort has 5 villas ranging from 2 to 5 bedrooms, each with its own private pool and ensuite bathroom. There is also a 25m communal pool located right at the beach. Each villa is fully air-conditioned and has the convenience of all modern amenities including a fully equipped European kitchen, complimentary wireless internet and cable TV. ... more   less 

Additional Information about The Lotus Terraces

Address: 12/18 Moo 5, Maenam, Mae Nam, Ko Samui 84330, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Price Range: $544 - $2,152 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Reservation Options:
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Also Known As:
The Lotus Terraces Ko Samui, Thailand
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Questions & Answers

Questions? Get answers from The Lotus Terraces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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