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Crowne Plaza Milan - Malpensa Airport

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Traveller (173)
Room & Suite (261)
Dining (68)
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Overview
  • Excellent19%
  • Very good42%
  • Average25%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (796)
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82
165
115
53
37
Show reviews that mention
All reviewsmalpensa airportyogurtthe holiday inn expressearly morningdecent hotelbooked this hotelcomfortable hotelfree of chargelong flightrooms are nicenear airportan overnight stayquiet areamilanschedulemxptransfer
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1 - 5 of 452 reviews
Reviewed 4 days ago

During a short business trip to Milan, I chose this hotel due to location close to the Malpensa airport. The hotel provides free shuttle bus which runs every 30/45 minutes depending on time of the day. The rooms are comfortable with a poor internet at...More

Thank Andrew M
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 days ago

Dear Andrew M, Thank you for taking time to let us know your opinion about our Hotel. Your feedback is very important for us. I would like only clarify that our shuttle is free only when associated to certain services we offer. I've sent your...More

Hotel's Favourite
Reviewed May 13, 2018 via mobile

Good price for hotel before the flight, It very clean the room is nice, the room is very quiet. You can take Shatel bus to the airport in 4 euro per person. The hotel have restaurant and the price is OK.More

Thank Tomer S
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded May 14, 2018

Dear Tomer S, Thank you for taking time to tell us your opinion about our Hotel. Your feedback helps us to improve the service we provide to our Guests. It's been a pleasure to have you among us, and we hope to have another opportunity...More

Reviewed 2 weeks ago

The A/C didn't work and there was no hot water for the shower. In addition, the ice machine on our floor was broken, the cleaning staff left their cart outside our door most of the day and one of the elevators was broken. Waiter for...More

Thank HNPCLE
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 1 week ago

Dear HNPCLE, Thank you for sharing your opinion about our Hotel. Your feedback helps us to improve the service we provide. We are actually revising A/C in the room you occupied 'cause the following Guests did not mention any problem about it. Hot water in...More

Reviewed 2 weeks ago via mobile

Stayed here one night after a late arrival into Malpensa. The hotel shuttle runs every 45 minutes late, so got a taxi to hotel. Short distance, minimum fare of €20 which was a bit much. Room was exactly luke a million other hotels I've stayed...More

Thank Michael B
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 weeks ago

Dear Michael B, Thank you for your opinion about our Hotel. Feedback is very important for us. I do understand your amazing about the cost of a taxi.... We are happy that your expectatives were fulfilled, but for the next time we would like to...More

Reviewed 2 weeks ago

I was at the hotel on the may 27 til may 28 on a very hot day . When I got on the room the AC wasn't working properly . I asked the front desk to send someone the solve the problem. They sent a...More

Thank vetcobrazil
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 weeks ago

Dear Vetcobrazil, Thank you for taking time to give us your opinion about our Hotel. We apologize for not having fulfilled your expectatives, seeing the problem you suffered with A/C. I see that no room change was made, because we were fully booked. I hope...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (261)
Dining (68)
Amenities (42)
Family and Play Areas (1)
Questions & Answers
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alastair2016Cumbria
March 27, 2017|
AnswerShow all 6 answers
Response from Soledad d | Property representative |
Dear alastair2, thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
0
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Higham1
January 8, 2017|
AnswerShow all 6 answers
Response from WSG707 | Reviewed this property |
Breakfast is usually very early but depending on your flight it may be advisable to have breakfast at the airport.
1
Vote
charlie f
October 10, 2016|
AnswerShow all 2 answers
Response from jlongwitz | Reviewed this property |
There is a bus from airport to Milan. But, although close walking distance to hotel, one needs to take shuttle bus from airport to hotel which is down side.
0
Votes
Room Tips
"Check if the airconditioner is working properly !"
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"Room numbers are odd - 300's are on the ground floor!!"
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"The best room in this hotel is one viewed from another hotel."
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"Refuse to be checked in here by an airline who have cancelled your flight."
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