We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2018-01-28 2018-01-29
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
    Save
    Lowest prices for your stay
    2018-01-28 2018-01-29
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$299
    US$258
    SAVE US$41
    US$299
    US$258
    SAVE US$41
    US$262
    Traveller (473)
    Pool & Beach (119)
    Room & Suite (82)
    Overview
    • Excellent60%
    • Very good28%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “jahazi grill” (43 reviews)
    “village rooms” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$258.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanzu hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "19e5c37d9bb3409a9a838dfe0aa7c696", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":304428,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79022532],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":258,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"19e5c37d9bb3409a9a838dfe0aa7c696","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":299,"lowestMetaPrice":258,"additionalPartner":false,"highestMetaPriceDisplay":299,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":299,"lowestMetaPrice":258,"highestMetaPriceDisplay":299,"hotelName":"Serena Beach Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE5ZTVjMzdkOWJiMzQwOWE5YTgzOGRmZTBhYTdjNjk2IiwiQUlLIjoiMDNhYTEzOTA3Y2NkNDJhMGI4MDVmMjFkN2NjZGQ4NTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$258", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68913851":"CancelonIB","79022532":"OrbitzEWS","53932049":"TravelocityEWS","32714808":"Expedia","109272168":"HotelsCom2IB","79619989":"CheapTicketsEWS","42967220":"BookingCom","119259814":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (607)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 549 reviews

    Reviewed 1 week ago

    We travelled to the Serena via the SGR rail. The Serena transferred us from the station to the hotel as part of the package that we bought. The staff are very helpful and friendly. The buffet meals were excellent quality with plenty to choose from....More

    Thank Michelle C
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 5 days ago

    Thank you very much for your feedback. We are delighted that you left with memorable experience from Serena Beach Resort & Spa. We value your feedback and look forward to your next visit hope in not too a distance a way. Best wishes.

    Reviewed 1 week ago via mobile

    The ride from the airport is an experience in itself. The resort is well kept if a little dated. Don’t come for the beach, there is none but it is a very relaxing experience. The service is excellent..

    Thank Robert H
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 1 week ago

    Dear Robert, Thank you for your feedback. We are delighted to note your visit was memorable and relaxing/ We do look forward to you next visit to Serena Beach Resort & Spa. Happy new year.

    Reviewed 2 weeks ago via mobile

    Relaxing in a quiet place by the beach is what I enjoyed most and massage at Maisha spa by Judy. We also enjoyed tasty meal at Jahazi grill and my favourite was Rib eye and catch of the day. The village rooms are good, house...More

    Thank Judy M
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

    Judy We appreciate your valued feedback and we are very delighted that you had memorable experience here in Serena Beach Resort & Spa. We look forward to your next visit. Thank you, Herman Mwasaghua

    Reviewed 3 weeks ago via mobile

    I loved the food, the room service, excellent customer care. The staff were super awesome. Beautiful and spacious rooms. I loved my stay. The bedsheets were changed. It's a quiet place just to unwind, read and pray. There was no much items at the shop....More

    Thank Cynthia S
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

    Cynthia Thank you so much for the feedback. We value your comment and shall be review the stocking of our shop. We look forward to your next visit. Thank you, Herman Mwasaghua

    Reviewed 3 weeks ago via mobile

    We checked in on 23rd December and checking out tomorrow. A perfect place to be. The ambience, food and spa is fantastic. We had a couples message with coffee scrab, a memorable experience by Judy at Maisha spa. The break fast buffet is wonderful and...More

    1  Thank thabari
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 3 weeks ago

    Dear Thabati, Thank you for positive feedback we are delighted that you had a memorable experience and indeed we look forward to your next visit. Thank you, Herman Mwasaghua

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$191 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, getaroom.com, Priceline, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa >
    • Shanzu
    • Also Known As
    • Serena Beach Hotel Shanzu ,
    • Serena Beach Hotel And Spa ,
    • Hotel Serena Beach
    Add Photo Photos
    Traveller (473)
    Pool & Beach (119)
    Room & Suite (82)
    Dining (38)
    Hotel & Grounds (262)
    Family and Play Areas (4)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 7 hotels in Shanzu
    Mombasa Continental Resort
    103 reviews
    .18 km away
    PrideInn Paradise Beach Resort
    564 reviews
    .24 km away
    Flamingo Beach Resort & Spa
    166 reviews
    .56 km away
    The Shaza
    21 reviews
    .62 km away
    Nearby Restaurants
    Imani Dhow Restaurant
    26 reviews
    2.13 km away
    The Moorings
    273 reviews
    2.61 km away
    La Marina
    177 reviews
    1.70 km away
    Jumba Ruins Monsoons
    166 reviews
    3.95 km away
    Nearby Attractions
    Arlom Kenya Safaris
    8 reviews
    3.90 km away
    Haller Park
    910 reviews
    5.87 km away
    Tropical Diving Kenya
    13 reviews
    2.56 km away
    Mnarani
    52 reviews
    5.44 km away
    Ask a question
    Questions & Answers
    tiamaria3
    9 October 2017|
    AnswerShow all 4 answers
    Response from bruce f | Reviewed this property |
    Yes kettles are provided
    1
    Vote
    Abdulkhaliq Ahm... B
    23 December 2016|
    AnswerShow all 4 answers
    Response from Rashi A | Reviewed this property |
    We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
    0
    Votes
    cherotich m
    16 November 2016|
    Answer
    Response from Ajei2000 | Reviewed this property |
    I don't work in Serena. You may need to contact Serena directly.
    -1
    Votes
    Room Tips
    "The African themed services at the restaurant makes one to book again."
    Read review
    "Ask for a room facing the beach so you can see the sunrise right from your room!"
    Read review
    "Upstairs rooms have less issues with mosquitoes as there is a more breeze."
    Read review
    "Garden Room facing the sea was recommended however all the rooms were good. Ask for an upgrade if possible"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing