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Neptune Village Beach Resort & Spa

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Traveller (525)
Pool & Beach (120)
Room & Suite (42)
Ratings and reviews
Certificate of Excellence
  • Excellent36%
  • Very good42%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“neptune village”(29 reviews)
“animation team”(16 reviews)
“local guys”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
Poolside Bar
Concierge
Spa
Wheelchair Access
Meeting Rooms
4 Star Hotel
Ideally situated at the beautiful Diani beach. It is here that you can experience African hospitality up close and at its best. Perfect match between resort and nature thanks to makuti roofs on rooms, restaurants and bars and the very large tropical garden. One of the widest beach front...
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Location and contact
Diani Beach Road, Galu-Kinondo Beach, Galu Beach 80400, Kenya
7 km to Ukunda Airport
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (305)
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Traveller rating
35
52
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2
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LanguageEnglish
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35
52
20
13
2
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All reviewsneptune villageanimation teamlocal guysbeach boyssea lifetransfer from the airportduring high tidechicken wingsblue watermr alispecial foodmonkeys runninggreat guidebig advantagenice breezetill midnightamazing beach
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1 - 5 of 122 reviews
Reviewed 4 days ago via mobile

It was a beautiful holiday. Great hotel, food very tasty, great animations. Our team consisted of 90 people ... Everyone was very happy. Special greetings for Mr. Idi Bakari. A professional from cleaning rooms after tourists from Europe. Irreplaceable. Always helpful .... Asia and Magda....More

Thank joanna z
Reviewed 4 weeks ago via mobile

No weekend can be fun without going to the beach at Neptune village. Amazing place with a nice beach. A stroll along Africa's voted best beach - Duani beach is ideal for anyone who wants the best out beach life in Kenya. Take a big...More

Thank James M
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 6 days ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed May 2, 2018 via mobile

We stayed at this hotel as part of a package holiday which included a 3 day safari in Tsavo East & West & Ambosoli which was a 6 hour drive inland. Our room was nice & clean but very basic in quaint little thatched roofed...More

1  Thank Debbie187047
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded June 1, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or...More

Reviewed April 22, 2018 via mobile

had a stay for the weekend. its was so peaceful, the service top notch, a-lot of varieties in food as well. the rooms well maintained and 24hrs hot water supply. would recommend to anyone who is planning to stay here. the staff of the hotel...More

Thank burhan j
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded April 23, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed April 16, 2018 via mobile

I have honestly loved every bit of this hotel. Most importantly, the staff are very friendly and efficient. The food is good. It's location couldn't be any better. The environment is just cool and relaxing. It's worth an 'excellent' rating....but there's always room for improvement....More

Thank Wilay_K
Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded April 23, 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Wheelchair Access
Babysitting
Things to do
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$137 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$137 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (525)
Pool & Beach (120)
Room & Suite (42)
Dining (28)
Family and Play Areas (5)
Questions & Answers
Ask a question
Priten M
July 1, 2018|
Answer
Response from NEPTUNE H | Property representative |
Hello, happy to read you are travelling to Neptune Hotels. We do have vegetarian food at all our resorts.
1
Vote
julietsierra
February 16, 2018|
AnswerShow all 2 answers
Response from hussein M | Reviewed this property |
Hi. Personally had both dinner and lunch with knee length shorts and no one questioned. In fact had noted many other guests had put on shorts with even vests. Ofcourse dried clothing should be fine. Swimsuits are not... More
1
Vote
Room Tips
"Ask the hotel staff to double check if the usual amenities are in a working condition."
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"If you don’t mind The music from the bar ask for a room at the front of the resort overlooking the beach."
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"All rooms are world class and comfortable."
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"rooms further from the pool are quieter . rooms on the top floor have better views"
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