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Neptune Palm Beach Boutique Resort & Spa All Inclusive

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Neptune Palm Beach Boutique Resort & Spa All Inclusive
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Neptune Palm Beach Boutique Resort & Spa All Inclusive
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Showing 155: English reviews
Nairobi, Nairobi, Kenya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 June 2016

Stayed at Neptune for two nights (4th and 5th June 2016). My family and I had been there before for a longer period. I like this hotel and a few others in South Coast because you rarely meet the "funny" visitors I have seen before in other resorts. Hotel is very beautiful, with lush grounds and nice looking "huts". Booking... More 

Helpful?
Thank Adelheid Marie B
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to... More 

Harrow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2016 via mobile

We were a group of 9 that visited Neptune Palm very recently. 6 adults and 3 kids. Positives: - A great hotel with nice rooms, huge swimming pool and a bar lounge that rests high up in the middle of the swimming pool was quite nicely done. - Some of the staff namely Ali (F&B manager), Caroline, Rachel and Gerrard... More 

Helpful?
Thank KevShah01
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to... More 

Nairobi, Nairobi, Kenya
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2016 via mobile

I had a great time here. Good food, great staff, great room, great facilities. It was such a pleasant stay and i will definitely be coming back. The weather wasn't great at the time but there were so many activities to engage in and the tranquility of my stay was epic.

Helpful?
Thank Elenor M
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

Prague, Czech Republic
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2016 via mobile

We have spent 2 weeks during Christmas holiday in Neptun palm. This boutique style hotel is located on beautiful Galu beach,hidden in palms garden. Big rooms in small villas provide nice place to stay for long vacation. Food is ok taking into account which part of the world you are. No evening/night programs enable good sleep :) you can buy... More 

Helpful?
Thank Martin H
Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2015

We spent 5 day, 4 nights at this hotel with whole family and we really enjoyed our stay. The little boys really had fun and were fully engaged the whole day. The pool is absolutely lovely and many hours was spent in it. The food was really good and the chef kept us engaged throughout with different meals. The food... More 

Helpful?
Thank Mkenya H H
Saarbrucken, Germany
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2015

Our 1st family trip to Kenya and it was a dream come true. Palm Beach Boutique Resort & Spa In Kenya. The hotel is very nice decorated in local african style, with excellent gardens and amazing sandy beach. It is a stunning location on the Indian Ocean. . Our room was spacious with bathroom, aircondition , big bed, fridge and... More 

Helpful?
Thank brian09067
Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2015

We stayed in the hotel for 2 weeks with a Safari in the middle of the stay. The staff of the hotel was very friendly and they tried to make all our wishes possible. Because of the current situation, only a few guests were booked to the hotel family (3 hotels next to each other) and all guests received an... More 

Helpful?
Thank Marissa P
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2015

Travelled with my husband and two toddlers around October 2015. We stayed there for five nights. This resort is a fairly small hotel but with friendly excellent staff, clean rooms, tasty food and most of all, child friendly environment. I loved the way i could pre-order one of my kids special meals and it could be ready for collection at... More 

Helpful?
1 Thank Lilian N
Nairobi, Nairobi, Kenya
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2015

Neptune Palm is a lovely fairly small hotel with very friendly staff, beautiful rooms, very decent and interesting food. Staff made a real effort with an amazing barbeque night (for which they spent the entire day setting up), African night and others. Night time entertainment is convenient at the next door hotel which means Neptune is peaceful and quiet so... More 

Helpful?
2 Thank Emma S
Killarney, Ireland
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 August 2015 via mobile

This Resort generally has great food, helpful and friendly staff and excellent rooms. The all inclusive deal is great value for money. There is the most beautiful and famous Diani white sand beach stretching for miles which the resort backs onto. As nice as the beach is the beach boys are a constant torment flogging junk and the same pitch... More 

Helpful?
Thank Shane R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa All Inclusive

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: $235 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa All Inclusive 4.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 On the Beach Hotel in Galu Beach
#2 Luxury Hotel in Galu Beach
#2 Family Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa All Inclusive staff and other travellers.
9 questions
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Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room on the lower floor”
 of 5 bubbles krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
 of 5 bubbles 904andr_sp, 16 Oct 2016 | Read review
“near to pool”
 of 5 bubbles gabersinghr, 14 Oct 2016 | Read review
“Make sure to fly into Ukunda airport to get to the fun fast rather than into Moi International Airport in Mombasa which is far.”
 of 5 bubbles ShiruW, 10 Oct 2016 | Read review
“all the rooms are a dream”
 of 5 bubbles brian09067, 7 Nov 2015 | Read review
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