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Eden Resort

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Eden Resort
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527 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Australia
Reviewed 15 December 2015 via mobile

Eden Resort Phu Quoc has free city tour and cruise tour offered almost every day with local experience. The private beach was what we're looking for. We could even see a lot of fishes near the shore. The hotel has very large room that is suitable for family trip. Infinite pool, spa and affordable message all adds to the relaxation...

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Helpful?
Thank San N
Eden Resort P, Owner at Eden Resort, responded to this review

Dear San N, Reading your review made us very happy indeed. We would like to thank you for staying with us and for posting your wonderful experience here. Hope to welcome you soon! Thank & Best Regards, Haiah Adam – on behalf of GM

Stafford, United Kingdom
Reviewed 15 December 2015 via mobile

Upgraded on arrival to 1st floor garden room. Very spacious with good facilities and very comfy bed. Shower good with plenty of hot water. WiFi good during stay. Breakfast had good choice in pleasant surroundings. Beach and sea better than expected, clean. All staff friendly and polite really wanted to please. Not within walking distance to town but easy to...

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Helpful?
Thank pocket_rocket32
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Pocket_rocket32, We are very pleased to read that you find your stay with us here on Eden Resort Phu Quoc “better than expected”. Your feedback means a lot to us and thank you for taking time in posting it here on Tripadvisor. We are hoping to welcome you once again and achieve that 5 star rating on your next...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 10 December 2015 via mobile

Stayed here for 1 week. Absolutely loved it. From the free upgrade, to the awesome beach bar, the sensational pool and the best part were the staff! Thank you crislyn in the restaurant. You do a fantastic job! The rooms were clean and the bed extremely comfortable. The reception staff were also very helpful. Will defiantly be back 1 day.

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Helpful?
Thank A TripAdvisor Member
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Guest, Thank you very much for sharing your amazing experience with us here on Tripadvisor. Your fantastic appreciation on Crislyn and the rest of Eden staff inspired us more to deliver that unforgettable stay to all our beloved guests. Looking forward to serve you again in the future! Best Regards, Haiah Adam – on behalf of GM

Paris, France
Reviewed 2 December 2015

The hotel is located at the beginning of the beach strip, just next to the aiport. You can hear the airplaines softly when you are at the beach or pool. The resort is very nicely done, great pool and beach bar. The staff is very helfull, they even brought my postcards to the postoffice the last day of our stay!

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Helpful?
Thank Dieuwertje
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Dieuwertje, Firstly, thank you for staying with us and for posting your wonderful review here. We will never forget such beautiful and nice guests like you. It is our pleasure to help our guests in all possible way. We hope you had arrived safely on your destination and that the postcards you sent reached its rightful receiver. We will...

Reviewed 30 November 2015

My friends and I stayed there in middle of Nov. Everything satisfied us. We did take many photos in the garden. The free tour is a good point. They decorated a wedding in the beach. It is very beautiful. I wish I can celebrate mine here. Our rooms were free upgraded from garden deluxe to executive deluxe. Remember to ask...

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Thank Thaoly B
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Thaoly B, Thank you for choosing Eden Resort on your recent visit on Phu Quoc Island and for sharing your positive feedback here on Tripadvisor. We are delighted to know that you had a nice stay with us and were pleased by our free upgrade. We will be much honored to serve you on your future wedding celebration. Please...

London, United Kingdom
Reviewed 29 November 2015

I stayed here for one night with my boyfriend in November 2015 and wouldn't recommend it - there are better places to stay for the price we paid. I am surprised by the 4 star rating, I would think a 3 star rating is more appropriate. The pool area is a bit tired, and the restaurant is very dated. The...

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1Thank rachelpigott
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Rachelpigott, Thank you for taking time on posting your concern here on Tripadvisor as we welcome all constructive feedback for us to be better and improve our service. Making guests happy by delivering them the best service and memorable experience had always been our top priority and we are very sorry that in this case, we must have missed...

Ho Chi Minh City, Vietnam
Reviewed 23 November 2015

We have stayed at this resort many times over the years, usually for 2 to 3 weeks. The staff here is very friendly, and they are very helpful whenever we need anything. The buffet changes every day, and the food is fresh and tastes great. Hotel staff is very receptive to feedback, and they are happy to resolve any issues...

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1Thank ChocoPhan
Eden Resort P, Owner at Eden Resort, responded to this review

Dear ChocoPhan, We would like to express our sincerest gratitude for choosing Eden Resort again and again and for posting this wonderful review here on Tripadvisor. Your very kind & inspiring feedback about our staff will surely be recognized. Hope to welcome you again. Thank you & More power, Haiah Adam – on behalf of GM

Ho Chi Minh City, Vietnam
Reviewed 8 November 2015

I stayed at this resort some years ago. There has been changes but I believe it is still a good place to stay in Phu Quoc issland. I enjoyed most the beautiful garden with great landscaping reserving much of the natural original deatures and the great private wide and clean beach. The food was good but a bit expensive. The...

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Thank Thi-smiletours
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Thi-smiletours, Thank you so much for staying with us and for taking time in posting your thoughtful review here on Tripadvisor. We are hoping to welcome you back any time soon. Thanks & Best Regards, Haiah Adam – on behalf of GM

Reviewed 26 October 2015 via mobile

By far the worst hotel we stayed at in Vietnam. Upon arrival we were told the pool was closed due to it being "fixed". Obviously we were quite annoyed as we chose the hotel specifically for the pool. No restitution or concession was offered other than "sorry". The WiFi dropped out frequently and was virtually useless. The hot water took...

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2Thank d d
Eden Resort P, Owner at Eden Resort, responded to this review

Dear D d, Firstly, thank you for choosing Eden Resort on your recent stay in Phu Quoc Island and we are sorry if you find your stay with us under your satisfaction as it appeared to be in your review. In fact, we were surprised upon reading your post and have tried contacting you first for clarification before we fully...

London, United Kingdom
Reviewed 28 September 2015

Perfect rooms and very friendly staff. Everything was great for us at Eden! Breakfast was also great with many choices and the dinner food was also delicious! Stayed here for five nights and we really enjoyed it. Thanks to ms THANH the hostess and ms LAN at the restaurant for our holidays. Definitely come back to Eden

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1Thank AndersonHarry
Eden Resort P, Owner at Eden Resort, responded to this review

Dear AndersonHarry, First, we would like to thank you for choosing to stay with us and for sharing your very positive experience during your stay. We are very pleased to know that you find everything in Eden great. Thanh & Lan (and all of our staff) will surely be thrilled to hear that you had a great stay with us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Eden Resort Phu Quoc lies on the Western coast of Phu Quoc Island, only moments from the white sand beaches and Turquoise Ocean. Lush tropical gardens surround the breathtaking infinity pool and you'll be just steps from the blissful private beach and surrounding forest and mountains. Truly unwind at the on-site Deluxe Spa with open air pavilions on the winding river that circles the resort. These definitely will bring to our guest exceptional services of a prestigious brand. ... more   less 

Additional Information about Eden Resort

Address: Cua Lap Hamlet, Duong To, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong To
Price Range: $107 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Resort 4*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia and Hotels.com so you can book your Eden Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Duong To
Eden Resort Phu Quoc Island, Vietnam
Hotel Style:
#4 Top resorts Hotel in Duong To
#5 Spa Hotel in Duong To
#5 Luxury Hotel in Duong To
#6 On the Beach Hotel in Duong To
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort staff and other travellers.
8 questions
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Questions? Get answers from Eden Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good, there are no "2nd class rooms"”
  • Garden view Deluxe accommodation
 of 5 bubbles MartinS168, 24 Feb 2017 | Read review
“Ask staff for recommendations of seafood BBQ places in town but not in the night market. You'll find a better atmosphere, food and prices”
 of 5 bubbles devis0n, 19 Feb 2017 | Read review
“Bungalows 601 is in a great position but don't expect luxury!”
 of 5 bubbles chansall, 11 Jan 2017 | Read review
“the bungalows are the ones to go for - near the beach and also the restaurant and bar”
 of 5 bubbles cfmharris, 9 Jan 2017 | Read review
“We had an ocean view room, it is possible to upgrade to a bungalow with either garden or ocean view. The room is huge - and the bathroom to.”
 of 5 bubbles 66anjan, 8 Dec 2016 | Read review
5 of 5