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So a quick retreat from the city on a no frills flight for 35 minutes gets you to the amazing island of Phu Quoc. I read a few comments about the hotel and the staff however the whole hotel has exceeded our expectations and perhaps...More
We stayed a week in The shells resort and had a good time. For us it was easy to choose between the two type of "rooms". You could either book a bungalow in the garden area of the resort or a room in the main...More
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 5 days ago
Thank you very much for your wonderfully detailed review. I am glad that you had such a pleasant time staying with us.
Indeed, our location is perfect for anybody looking to have a peaceful and relaxing getaway. Guests can choose to dip in...More
We booked this hotel because of the beautiful pictures even though some of the reviews were not that great. The pool and outside area are beautiful but let me tell you one thing, I do not recommend staying here!
The service is just so so...More
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 1 week ago
Thank you for your detailed review of your experience of The Shells Resort and Spa Phu QUoc.
We very disappointed to hear and apologize that we have not met your expectations during your stay as it is certainly our wish to ensure that...More
We had a lovely stay here at the Shells Resort. Our pool room suite was lovely, and cleaned everyday. It was my partners birthday and they organised a cake and happy birthday laid out in rose petals on the bed. I'm assuming they knew from...More
This Hotel is very nice, clean and the rooms are big and well equipped. The staff was very helpful and friendly. They arranged a tour for us to visit the highlights on the island and when they misinformed us about an attraction like Starfish Beach...More
Response from glogloanne | Reviewed this property |
I’m pretty sure you can - we regularly got change for tips etc from reception so they always had plenty of cash. We didn’t actually exchange currency though, we always got it from an ATM as we got a much better rate... More
I’m pretty sure you can - we regularly got change for tips etc from reception so they always had plenty of cash. We didn’t actually exchange currency though, we always got it from an ATM as we got a much better rate (Halifax Clarity card gives you an excellent rate abroad). Unfortunately there wasn’t one within walking distance but we often got a taxi into town to go for a meal or to the night market and got it then.