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Magdalena Grand Beach & Golf Resort

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Magdalena Grand Beach & Golf Resort
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1,282 Reviews from our TripAdvisor Community

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Showing 1,246: English reviews
Port of Spain, Trinidad
Reviewed 1 week ago

We visited this because we were close - unfortunately the weather didn't co-operate and it rained most of the weekend we were there however overall the hotel falls down like most big resorts on maintenance, the lack of it. Our air-conditioner didn't cool the room at all, the internet connection was pathetic and appeared to be cancelled o turned off...

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Helpful?
1Thank J007r
Port of Spain, Trinidad
Reviewed 1 week ago via mobile

This hotel review is based on a girlfriend/birthday celebration weekend getaway experience. PROS -Great food! Pancakes with 3 different syrup flavours, including the the original syrup flavour. Those pork loin slices! And omelettes made right in front of me, with fresh veggies that I can see...wow! -There are 3 pools! The main pool is gorgeous! There are bridges to walk...

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Helpful?
Thank Adanna M
Austin, Texas
Reviewed 1 week ago

We had a bad experience here, which was made worse by the poor customer service. We were there for a wedding, in which most guests were staying at the hotel. The pros: beautiful setting, and the breakfast is excellent. However, the air conditioning was not working in most rooms. They gave us a discount for that problem, but it definitely...

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Thank imdngrl
Cocoa, Florida
Reviewed 1 week ago via mobile

The breakfast selection was by far our favorite part. They always had a wide assortment and the staff was absolutely wonderful. Any time we needed something the staff were eager to assist us. They all were very pleasant and beyond helpful. They did a wonderful job throughout our entire stay. The facility itself was stunning. We had no issues with...

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Thank Nicole F
Reviewed 2 weeks ago via mobile

Although the rooms were comfortable and the pool beautiful. To make it really worth it the whole organisation needs a shake up and make to an effort. None of the advertised activities actually happened. And staff say yes to everything even if they don't know the answer.

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Helpful?
Thank Richard N
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Richard N, Thank you for taking the time to write a review here on Trip Advisor. Not quite sure what you mean for us to "shake up and make an effort". Please clarify as we have seen an increase in customer satisfaction; better service, better preparedness better food. What advertised activities did not activities please? As we are now...

Pleasanton, California
Reviewed 2 weeks ago

PROS: - Beautiful plantation grounds - all rooms face ocean - beautiful pools - free breakfast - clean, long beaches, pretty sunsets - 10-15 mins from airport by rental car - loved the cats near the pool / dining room CONS: - ROOM WAS FILTHY! - the floor had food from previous guest, and the scum on the shower door...

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Helpful?
1Thank Maris B
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Maris B, Greetings from the Magdalena Grand! Thank you for your review of your recent stay here at the Magdalena Grand. Please allow me to apologize for the inconveniences you experienced while here at the resort. You have mentioned some matters we know about and have been rectified; and some that is ongoing. I am alarmed at the cleanliness...

Exeter, United Kingdom
Reviewed 2 weeks ago

It is now a couple of weeks since we spent a lovely 2 weeks at this resort and having had time to reflect feel a review coming on.... We picked the Magdalena for a few reasons; firstly it seemed to have a good choice of eating places, it offered all inclusive, it had a free shuttle bus to Pigeon Point...

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2Thank jb0661
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear jb0661, Greetings from Tobago! Thank you for writing a review here on Trip Advisor. I note that you recently left as Vinod (the new F&B Director) has only been with us 3 weeks now. He is a great addition to the team and yes, leads by setting the example. Thanks again for your detailed review and for choosing the...

Reviewed 2 weeks ago

If you looking for relaxation and rejuvenation this is the place to go. The resort is impressively splendid. The scenery at the main pool is awesome. The staff at the front desk were very helpful, warm and friendly. The meals at the Pembois restaurant was very delicious and the staff Calla, Victoria,Valarie, Kerline and others were very professional and accommodating,...

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Helpful?
Thank Anisha P
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Anisha P, Greetings from the Magdalena Grand and the island of Tobago! Thank you for writing a review here on Trip Advisor and for mentioning so many team members especially those from the restaurants and the Front Desk. It was our pleasure hosting you and your loved ones. We look forward to your prompt return. Warm regards and Happy...

Reviewed 3 weeks ago via mobile

The rating star is one too much as far as the upkeep of the building and surrounding on the southern side of the hotel is concern. The ambience for relaxing is there. The staff try to do the best they can. But management need to get on the ground for maintainence and servicing of some of the amenities offered. Other...

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Helpful?
Thank Victoria C
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear Victoria C., Greetings from the Magdalena Grand! Thank you for taking the time to write a review of your stay here on Trip Advisor. I Have noted your comments on the south Wing and will look into that for you and our future guests. I also noted that overall you had a great time and we look forward to...

London
Reviewed 3 weeks ago

Pick which reviews to read about this hotel carefully as there are two distinct groups of people who use it being either longer term holiday makers (7-14 days) or short term users either on a day pass or 2-3 day breaks. Those staying longer seem to give consistently positive comments versus some short stay disappointment. We stayed two weeks on...

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Helpful?
1Thank roadblockLondon
Christopher F, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Dear roadblockLondon, Greetings from Tobago! Thank you for writing a review here on Trip Advisor. I note that you recently left as Vinod has only been with us 3 weeks now. He is a great addition to the team and yes, leads by setting the example. You are correct in regards that there are two types of guests; short-term and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 

Additional Information about Magdalena Grand Beach & Golf Resort

Address: Tobago Plantations Estate, Lowlands, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Price Range: $272 - $948 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Vhl Tobago Golf Hotel Lowlands
Vhl Tobago Golf And Spa Resort
Magdalena Grand Beach & Golf Resort Tobago/Lowlands
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Questions & Answers

Here's what travellers have asked, with answers from Magdalena Grand Beach & Golf Resort staff and other travellers.
38 questions
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Questions? Get answers from Magdalena Grand Beach & Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for something closer to the main building unless you enjoy walking .....”
 of 5 bubbles J007r, 29 Nov 2016 | Read review
“Make sure the AC works in your room!”
  • you see the brown stains everytime you walk into bathroom
  • MOre scum on rubber shower seal
  • Wet slimy scum at bottom of door
 of 5 bubbles demarisb2013, 22 Nov 2016 | Read review
“some of the rooms are a fair distance from the hotel so if walking is an issue, request one close.”
 of 5 bubbles jb0661, 22 Nov 2016 | Read review
“I think they all have sea views”
 of 5 bubbles davideR2662BJ, 15 Nov 2016 | Read review
“All rooms seem to be sea-facing. Ensure aircon units are working BEFORE entering assigned room!”
 of 5 bubbles lengualynda, 14 Nov 2016 | Read review
5 of 5
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