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Mercure Koh Samui Beach Resort

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Mercure Koh Samui Beach Resort
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306 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Brighton, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

If your looking for a hotel bang on the beach. This is it. Literally 3 steps from the pool which is also lovely. Rooms are fine, had no problem with them at all. Had good English to channels for when you just wanted to relax for an evening listening to the waves break on the shore. Hotel also provides restaurant,... More 

Helpful?
Thank charlottefalk
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Charlotte, Firstly, thank you for spending your time reviewing our beach resort on tripadvisor. It's been a pleasure to know that you were having a wonderful time at Mercure Koh Samui Beach Resort enjoying our hotel facilities and the sound of the wave which can be hear from guest room's balcony. We look forward to welcome you again in... More 

Ko Samui, Thailand
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 October 2016 via mobile

Had a great stay at this lovely hotel.... Stayed in one of the villas fabulous view clean & everything you need in a hotel room. Breakfast was nice loved the great coffee machine nice touch to get a good coffee or hot chocolate etc. Egg station excellent brilliant to be able to get any eggs of your liking. Pool area... More 

Helpful?
Thank Maza09_13
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Firstly, I would like to say thank you for spending your time to review us on Tripadvisor. It's been a pleasure to know that you were having a wonderful time at Mercure Koh Samui Beach Resort enjoying our hotel facilities, services, variety of our breakfast and the coffee machine. We look forward to welcome you again in... More 

Oxford, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2016 via mobile

I am writing this while still at Fenix Resort 6 days in and things couldn't be better. The staff are always smiling and very helpful, nothing is too much trouble, creating s very relaxed environment around a great pool with more than enough beds to go round. I am writing this to fill in all the answers I was looking... More 

Helpful?
1 Thank IanReds000
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Value Guest, Thank you very much for letting us hear your comment while you still staying with us. It has been a pleasure to know that you are having a wonderful time at Mercure Koh Samui Beach Resort enjoy our hotel facilities and staff hospitality. I promise to let all my team know that their afford are appreciated. And... More 

Dubai, United Arab Emirates
Level Contributor
294 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
Reviewed 9 June 2016

I stayed here for 2 nights recently and was initially disappointed due to its taxi journey distance from Lamei. I quickly found out that this was probably a good thing as it resulted in a quiet stay with a great clean pool, gym facilities and great bar and food selection with few people (at this time of the year). Taxi... More 

Helpful?
1 Thank doscal
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a good time at Fenix Beach Resort Samui enjoying our large clean swimming pool and other facilities. The resort have provided scheduled shuttle bus 5 times/day to Lamai Beach Center, 11:00,14:00,17:00,18:00,19:00 and returning to... More 

Level Contributor
4 reviews
Reviewed 18 May 2016 via mobile

We came down to Lamai to stay for 2 nights in between our holiday and ended up booking an extra 2 nights we loved it that much. The rooms are modern and clean the bed is the biggest I've ever seen and pool area amazing. I recommend the superior Seaview room the views are incredible. They provide a shuttle to... More 

Helpful?
Thank Lorryndle E
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Firstly, I would like to say thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our room facilities, swimming pool and services. We look forward to welcome you again in the future. More 

Pumpherston, Scotland
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 May 2016

Stayed here a few weeks ago with my husband as part of a 2 week holiday to Koh Samui. We arrived at the hotel at around 7pm after a lotng flight. We received a warm welcome at the check in desk along with a drink which we were grateful for. We were taken to room 3306 which was a superior... More 

Helpful?
Thank vicpea
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Firstly, I would like to say thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our hotel room and facilities, food and beverages, swimming pool and our staff hospitality. We looking forward to welcome... More 

Pilsen, Czech Republic
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2016

I spent one week in March at Fenix beach in a villa. Hotel is situated right on a street with a great variety of restaurants and shops. Hotel provides shuttle that can take you to the town centre. They also offer trips and touristic information Staff is really friendly, helpful and polite. Room is cleaned every day, they change towels... More 

Helpful?
Thank Lenka C
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to hear that you were having a great holiday at Fenix Beach Resort Samui enjoying our staff service and hospitality, variety breakfast and our spacious clean swimming pool. During your stay the beach was fill up with seaweed and trash... More 

Mumbai (Bombay), India
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2016

We arrived there expecting to get the room they advertise on their booking page, but we got a room on their secondary building and were disappointed, but we asked for the room to be changed and they kindly obliged, the breakfast is ok and the beach is not great for swimming at all. The rooms are clean and they provide... More 

Helpful?
Thank ganzm87
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It has been a pleasure to know that our housekeeping service and breakfast are appreciated. In our area now is facing the low tide season which make the sea is not a swimmer friendly. But the view from our beachfront is very beautiful and... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2016 via mobile

The hotel is in a good location by the beutiful beach at lamai beach. The hotel in reality is not at all like the pictures. When we got to the hotel, there was only one receptionist and she also bell boy and check-in and does her English is very unclear. I booked a room overlooking the sea and got a... More 

Helpful?
Thank reviisra
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Firstly, thank you for reviewing our beach resort on tripadvisor bringing up points which need attention. We do aware of all points and planning to upgrade them in next dry season. I do apologize that you don't find yourself very comfortable at our resort. More 

Prague, Czech Republic
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 March 2016

The hotel is modern, very clean, well furnished. Swimming pool is clean and very pretty. Staff is great, very friendly. Very good breakfasts - nice choice of European and Asian meals. The only downside of this hotel is the beach - sand with stones, dirty, waste everywhere. It is not the Lamai beach you see in the pictures.. the water... More 

Helpful?
1 Thank itsglacevanille
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Valued Guest, Thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our hotel facilities and staff hospitality including our Buffet Breakfast serving daily at Nest Restaurant. Currently we are facing a low tide season, so the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: $70 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach, Thailand
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#16 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travellers.
2 questions
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Questions? Get answers from Mercure Koh Samui Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is definitely the way to go”
 of 5 bubbles vicpea, 7 May 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
 of 5 bubbles ganzm87, 21 Mar 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
 of 5 bubbles brillianar, 26 Oct 2015 | Read review
“Sea view is really nice”
  • sea view (really nice, especiallly in the evening)
 of 5 bubbles H2184WSstefanm, 20 Oct 2015 | Read review
“Superior Sea View room wasn't amazing, so I'd suggest the Villas would be best.”
 of 5 bubbles Stevo3161981, 22 Sep 2015 | Read review
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