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Mercure Koh Samui Beach Resort

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Mercure Koh Samui Beach Resort
Mercure Koh Samui Beach Resort
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316 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Singapore, Singapore
Reviewed 17 March 2012

Stayed at the Mercure with husband and 10-month old and was not impressed with the level of service. Although the hotel in itself had a lot of potential, we felt the staff (especially one of the waitresses at breakfast) completely disinterested. The cleanliness of the room was far from satisfactory: we stayed 4 nights and throughout our stay, we found...

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1Thank VeroSteph
Tokyo, Japan
Reviewed 10 March 2012

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Thank Azzabkk
Urumqi, China
Reviewed 3 March 2012

Easy choice for my Samui holiday, everything was there, the pickup from the airport, the check-in and the ocean view was super. Some like to explore, some like to laze in the sun or the pool and I found for me this hotel had it all. Make sure you take the ocean view so you can wake up and see...

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1Thank 3chickenwings
Bangkok, Thailand
Reviewed 22 February 2012

We are just back from an amazing holiday in Koh Samui. Mercure Fenix is a perfect resort for families and we along with our 2 sons aged 12 and 9 had a great time. The resort beautifully located with a backdrop of green hills and a clean beach front. The swimming pool is large and clean with a nice bar....

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2Thank GeetaRanalkar
Portugal
Reviewed 19 February 2012

The current buzz word in the Accor Group is New Frontiers in hospitality. However the Mecure Samui Fenix more resembles a number of scenes out of the sitcom film Carry on Abroad than the sprit of imagination that the Accor group are trying to portray. The General Manager to her credit is having to continually paper over the cracks to...

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Thank lightyear40
Rungsted, Denmark
Reviewed 13 February 2012

We are returning customers at Mercure Fenix and just spend 14 days with our 7 mth old daughter and some friends. It’s a nice hotel that offers a very good value for money. The hotel is located next to Grandfather Rock just 200 Bath away from the much more busy Lamai in a Taxi. The Hotel offers a shuttle service...

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Thank Von_Raffenbach
Johannesburg, South Africa
Reviewed 3 February 2012

We spent a fabulous 8 days and we thoroughly enjoyed every minute. Staff and manageress were attendant and helpful in every possible way - from suggesting sights and places , to laying on a fantastic personal New Year's evening. We would definitely stay here again. We were in one of the Villa's . The small "private " beach was a...

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Thank davecruising
singapore
Reviewed 2 February 2012

Thanks to Trip Advisor for leading us to a fabulous year end holiday. The resort was just perfect for us as it was beachfront and you don’t even need to cross a road. My partner and I had a good time just chilling and relaxing and enjoying the food in the restaurant. The staff was good although the restaurant staff...

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1Thank lim89
Shanghai, China
Reviewed 1 February 2012

nice room and pool with wonderful ocean view ever. and GYM. we are enjoy to stay there and look forward to back again will 100% stay there again.

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Thank CHERRY G
Reviewed 28 January 2012

Beautiful rooms, peaceful location. Beach front hotel, pretty expensive still. Not good if you want to lay down on the beach, but if you want to be at the pool area, its perfect! Just like in panoramic photos. Small ants in the room, but stuff was poisoning them all the time. Very clean and spacy, we where in highest floor...

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Thank Veeranu
Majinder K, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Khun Veeranu, Thank you very much for posting a pleasant review on our Trip Advisor Page. We are glad to hear you enjoyed your holiday and hope we can welcome you back again in the very near future. Warm regards Ms Majinder Kaur

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: $75 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach, Thailand
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#16 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travellers.
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Questions? Get answers from Mercure Koh Samui Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is definitely the way to go”
 of 5 bubbles vicpea, 7 May 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
 of 5 bubbles ganzm87, 21 Mar 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
 of 5 bubbles brillianar, 26 Oct 2015 | Read review
“Sea view is really nice”
  • sea view (really nice, especiallly in the evening)
 of 5 bubbles H2184WSstefanm, 20 Oct 2015 | Read review
“Superior Sea View room wasn't amazing, so I'd suggest the Villas would be best.”
 of 5 bubbles Stevo3161981, 22 Sep 2015 | Read review
5 of 5