Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The resort prides itself on an African-Mining design concept that is shown in the exterior and interior.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Gems Mining Pool Villa Pattaya is celebrated for its luxurious and serene ambiance, with guests often lauding the spacious and well-appointed rooms that come with private pools. The hotel's cleanliness, particularly its immaculate pool and garden, receives consistent praise, contributing to the overall peaceful experience.
According to reviews, the service is noteworthy for its attentiveness, enhancing the stay with amenities like shuttle services and unique breakfast offerings. Nestled close to the hustle of Pattaya city, the hotel is valued for offering both relaxation and convenience at a reasonable price.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Lavish
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Detailed Reviews
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All hotel staff + security service attitude is very polite and kind "Skipper & Belle" at the front desk is attentive and considerate. The room was very clean There are 3 free shuttle buses every day *round trip* Must be seated 1 hour in advance The hotel is quite far away, and the call bolt fee is probably 90-100+ thb if you pick up and drop off at terminal 21. There is a scooter you can borrow There are 24-hour staff in the hotel who drive golf carts to pick up and drop off from different locations. There is no problem with the water quality of the massage pool. It looks yellow under the light, but the water bottle is transparent. Smoking is allowed on the terrace and within the hotel (except in the rooms, of course) For birthdays or anniversaries, you can contact the hotel by email in advance to help you decorate it. There is also delicious chocolate cake, which is provided for free The front desk staff knows your birthday when checking in Say happy birthday to you as soon as possible Breakfast is included and can be used in the restaurant before 10:30 If you are lazy and don’t want to be depressed, room service is only 200thb per person. There are Chinese and Western styles, drinks include 2 cups of juice, 2 milks, and 2 pots of coffee. When you go to the restaurant, you can get instant soup noodles and soup base👍🏻 Weekend is more crowded Couples who want some peace and quiet can choose the weekend swimming pool, which is empty. All snacks, soft drinks, and capsule coffee machines in the room are free to use There are also free bath salts for the massage pool. After checking out, if you have time but don’t want to drag your luggage around, you can continue to use the hotel swimming pool or other facilities.
To find fault with the eggs, there is a fly in the ointment There are two large beds combined with a gap in the middle. There is no microwave. I don’t know if reheating is provided. There is no comb in the room, I brought it myself so I don’t need to ask the hotel to get it. I really didn’t expect it to be so bad🤣 youtube cannot connect But Netflix needs to ask the hotel staff to find employees compared to a wild TV set
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Automatically translated
Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Email 查詢,酒店當天便回覆
唔係得電話號碼聯絡
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is spacious and comfortable, and the outside environment is like a jungle with many plants. I felt mosquito bites on the first day of my stay, but the room came with an electric mosquito coil and a small bottle of mosquito repellent. I didn't get bitten again after the second day.
There is a jacuzzi in the accommodation type, but the only drawback is that the massage function does not work, the air conditioner operates loudly, and the temperature needs to be adjusted to below 24 to be cold enough. In addition, I happened to encounter water leaking from the bottom of the kettle. Fortunately, the counter response was immediately dealt with.
The counter and most of the reception staff are very friendly and will greet you proactively. They can also communicate in English. The personnel service is great :)
The location is slightly away from the downtown area, and you need to call a car to get in and out (or the hotel provides free shuttles to T21 or Pattaya Beach at three times a day).
Overall it's worth recommending.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The room is very clean. The service staff are cute. The summer outfit is very chic. The staff explains the details clearly. and very hospitable (Khun Wai)
Checking out, the Belman staff didn't wait long at all. Very good service
The food at Castaway Restaurant is very delicious, with a variety of fusion food.
The swimming pool has a lot of activities, including blinds, electric scooters, and riding around the hotel. Mini slide for children Including the surrounding atmosphere is very perfect.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience for us to come to The Gems Mining Pool Villa Pattaya~ The room is very spacious, with high ceilings and a very good sense of space. The decoration and furnishings in the room have a sense of the African jungle, and the decoration is very high-quality.
Choose the room type with two small beds, the bed is super big A family of four can sleep without being crowded. The bed is very comfortable
We were lucky enough to be upgraded to a pool room during our stay this time. The children are very happy
The outdoor swimming pool is super big Swimming here at night, the water temperature is so comfortable The swimming pool is so beautiful for taking pictures
Breakfast is also delicious
Every service staff here is very nice Also very friendly and kind to children
Love everything here so much It is highly recommended to you who are looking for a hotel~
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I feel very good here. From the reception When we arrived we asked for a room upgrade. The employee told me to wait first. The room had a little problem, so the employee named Kim told us that we could go swimming first. After that, our younger sister fell down and broke her chin. Mr. Kim took good care of her. Pamper your younger sibling and treat his wound well. Made us feel very good about the front of this hotel. Next, the swimming pool was very clean and there were many things to play in. The swimming pool is clean and very large. In the morning there were many employees coming to clean the pool. And the cleanliness of the room is very clean. The bed is comfortable and before staying, there must be a supervisor to inspect the room additionally. My family and I are very impressed with this hotel. I recommend coming. Everything is very good, the food is delicious, and there is an electric scooter for each person to drive for 30 minutes.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in 1-bedroom pool villa for 2 nights. The room is clean and beautiful. There is a thick door to block the water sound from the pool so we can have good sleep at night. The water pressure in the shower is not strong but acceptable. The only 1 thing we hate is there is no wall between terraces. Together with the direction they placed the sofas, we and our neighbours will stare at each other straightly if we are both sitting outside. So awkward.
We love the drinks from the poolside bar. It costs 700thb for 4 cocktails during happy hours. There is a DJ at the poolside.
All the staff we met are very nice. After check-out, we ask if there is a place for coffee as we need to wait for pick-up. The lady at the lobby orders a golf cart to send us to the cafe. A chef gives us a beautiful chocolate cake for free and asks for feedbacks.
There is no shop nearby. We use Bolt to call taxi during our stay.
We will come back and stay longer.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chireerat Charoenorn, Guest Services / Front Office at The Gems Mining Pool Villa Pattaya
Responded Mar 10, 2023
Dear Relax614044, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a convenient and comfortable stay with us and that our provided facilities and accommodations met your expectations. We are also glad to know that you enjoyed your time at the pool and pool bar and especially that our staff provided you with exceptional service. We appreciate your feedback regarding your privacy concerns. We will ensure that we will forward your feedback to our management team if any further action is possible. Once again, thank you for your feedback and we look forward to the next opportunity to welcome you back soon. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Masnager
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Hotel situated right next to freeway so easy to get to. Check in at 3pm strictly adhered to, would have preferred 2pm like most other hotels in the kingdom. Check in mostly polite but busy, would have liked more explanation on breakfast and location of things. A bit rushed. Shuttle bus to room great. Stayed in Topaz Jacuzzi room and was one of the biggest and best rooms I have ever stayed in. Massive high ceilings, bed, spacious bathroom with rain shower. Huge balcony with chairs. Big sofa, tv with all channels and youtube. Best part was the jacuzzi, big enough for wife and I, had coloured lighting and fantastic jet bubbles, worth the price alone. Pool area lovely with cafe and huge pool with slides for kids, various floatation devices and paddle boards. Nighttime has a DJ until 9pm. The buffet breakfast was outstanding with thai, western foods, pastries, fruit, ice cream. Full to the brim. The only issues not elevating the review to 5 stars is the fact that it is far from the beach. Also was placed next to Thai family and could hear a kid carrying on sometimes. Staff should ensure families with kids are separated from couples with no children. But overall a great stay and would be back and recommend.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chireerat Charoenorn, Guest Services / Front Office at The Gems Mining Pool Villa Pattaya
Responded Oct 14, 2023
DearGenkiSensei1, Thank you for sparing your time to share your review with us. We're delighted to hear that your overall stay with us was nothing short of delightful. It's fantastic to hear that our location provided you with easy access to the resort and that you found our accommodation and in-room facilities instrumental in creating a comfortable and unwinding experience during your stay. Your comfort and relaxation are of paramount importance to us, and we're pleased to have met your expectations. Our team member including our chef, takes immense pride in providing our guests with top-quality and diverse culinary options. We're delighted to hear that you enjoyed the culinary offerings during your stay. We are committed to offering a variety of choices to cater to different tastes and preferences. We understand that our location might have been a bit farther from Pattaya Beach than you might have preferred. However, we believe that our serene and tranquil setting offers a unique atmosphere for our guests, away from the hustle and bustle of the city. We hope that it provided you with moments of peace and relaxation. Once again, thank you for choosing to stay with us and we look forward to the next opportunity to welcome you back for another magnificent stay. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager
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Hotel staff are immensely friendly the moment we step reached the hotel lobby. Checking in was smooth but what made our jaws dropped was how big the room was. It's easily twice the size of the room we stayed in Bangkok in the later part of our trip.
Not to mention that big jacuzzi smacked right in the middle of our room. We picked this place largely due to the private jacuzzi and we sure ain't disappointed.
Food here was as amazing as well. Their breakfast buffet may be slightly pricey but it's definitely worth the price with the large variety food. Their seafood buffet dinner is even more amazing. They definitely brought out the authentic Thai food taste much to our surprise.
The only downside to this place is the distance to the centre of Pattaya. It takes about 20 to 30 minutes to travel down to the heart of Pattaya by car. I'm in the opinion that that the longer travelling time / distance is easily offset by the exclusiveness and serenity that this place offers.
A special shoutout to Piera who is the front office manager on duty that came over and spoke with us during our dinner. She was amazed and delighted that we enjoyed the Thai food which some tourists may find too spicy for their liking.
All in all, Gems Mining Pool Villa is definitely one of the highlights in our trip and we will definitely be back.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chireerat Charoenorn, Guest Services / Front Office at The Gems Mining Pool Villa Pattaya
Responded Mar 25, 2023
Dear teow668, Thank you for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you were impressed with the quality of the room during your stay to make it most comfortable. Additionally, we're pleased to hear that the breakfast and dinner were enjoyable and that our chef's commitment to using high-quality, local ingredients made a positive impact on your dining experience. We would like to thank you for your compliment about the service provided by our staff, especially the Front Office Manager. We strive to provide exceptional customer service and it's wonderful to know that our efforts did not go unnoticed. We would like to apologize for any inconvenience caused by the remote location of our hotel. We are doing our best to provide added value and convenience for our guests. We arrange a shuttle service to downtown 3 times per day. This service is to help your stay more conveniently. My team and I look forward to welcoming you back again soon. Stay Sparkling, Chireerat Charoenporn (Piera) Front Office Manager
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I had a fantastic check-in experience at this hotel. The staff were very attentive and helpful, and they quickly took care of all my needs. I want to give a special shoutout to Mr. Fanta, who was incredibly service-minded and helpful throughout my stay. The room was amazing! It was spacious, with high ceilings that made it feel very luxurious. The bed and pillows were top quality, ensuring a comfortable night's sleep. I also enjoyed the afternoon tea, which was delicious. The pool staff were friendly and always ready to help. Another staff member who stood out was the driver who took us in the shuttle to the beach. He remained calm and even gave us advice on the way back, despite the awful traffic, kite festival that day. The breakfast was a pleasant surprise, with a wide variety of high-quality options. I especially loved that they served ice cream for breakfast, which you don't often see in other hotels. The pool was fantastic for both kids and adults, and we spent a lot of time there. We also took a cooking class with the executive chef, Kwang, which was a lot of fun. My kid really enjoyed making pizza! The food at the restaurant was also excellent, and we had some tasty lunches there. What really impressed me was that they provided scooters for guests, which made it easy for us to explore the beautiful property. I loved jogging in the morning among the big trees. Overall, we had a wonderful stay and would love to come back soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phatthaporn Chaiprasit, Guest Services / Front Office at The Gems Mining Pool Villa Pattaya
Responded Mar 16, 2024
Dear JAKKAJJ, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic trip at The Gems Mining Pool Villas Pattaya and that your experience exceeded your expectations in so many ways. It's wonderful to know that you enjoyed a smooth check-in experience and that our staff's attentiveness and helpfulness made your stay even more enjoyable. We'll be sure to pass on your special shoutout to Khun Fanta and our entire team. We're delighted that you found your room amazing, with spaciousness and luxurious touches that enhanced your comfort. Providing a restful night's sleep is important to us, and we're glad that our top-quality bed and pillows contributed to that. It's fantastic to hear that you enjoyed our afternoon tea and that our pool staff were friendly and accommodating. We'll make sure to commend them for their outstanding service. Our Bellman staff will be thrilled to hear your kind words, and we're glad that he made your shuttle experience pleasant despite the festival traffic. We're delighted that you enjoyed our breakfast offerings, including the unique addition of ice cream! Providing a wide variety of high-quality options is something we strive for, and we're pleased that you appreciated it. We're thrilled that you and your family had a blast at our pool and that you enjoyed our cooking class with Chef Kwang. Making pizza sounds like a lot of fun indeed! Lastly, we're glad that our scooters made it convenient for you to explore our beautiful property, and that you enjoyed your morning jogs among the big trees. Thank you once again for your kind words and detailed feedback. We can't wait to welcome you back soon for another wonderful stay at The Gems Mining Pool Villas Pattaya! Warm regards, Phatthaporn Chairprasit (Boom) Front Office Manager
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Extremely friendly staff took us by golf cart through the complex to The Castaway Café located by the Gems Mining extensive pool area. The Café is beautifully decorated with a variety of comfortable seating. Welcome with lovely smiles and were efficient to present the menus. My double espresso was traditional espresso quantity at around 60 ml, served in a specific espresso cup. The perfect crema indicated correct settings on the stylish Storm espresso machine, a poor of approx. 20-30 secs and an excellent extraction. The cup had been pre-warmed providing a hot cup with good aroma for the nose. Lively acidity, smooth body and clean after taste.
The expresso was well presented and a pleasant brew from the beans from a reliable supplier. Not an artisan coffee utilising some of the incredible roasts now available in Thailand but a most satisfactory and enjoyable beverage.
I must also comment on the Blueberry Cheesecake, it was excellent and a good sized portion.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chireerat Charoenorn, Guest Services / Front Office at The Gems Mining Pool Villa Pattaya
Responded Oct 14, 2023
Dear MrKim13, Thank you for taking the time to share your feedback with us. We are thrilled to hear that your visit was made comfortable and convenient by our staff and our buggy service. Ensuring our guests have a seamless and enjoyable experience is one of our top priorities. It's wonderful to hear that The Castaway Restaurant, Cafe & Pool Bar lived up to your expectations. We take great pride in offering quality coffee and delicious cakes to our guests. We believe that a good dining experience can significantly enhance one's stay, and we're delighted to have contributed to your positive experience. Your feedback is incredibly valuable to us, and we look forward to the opportunity to welcome you back in the future. Stay Sparkling, Chireerat Charoenporn (Piera)
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There are more places to choose from in the Nong Prue area.
PRICE RANGE
C$149 - C$262 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattayaNong Prue
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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