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FAMILY LIFE Orquidea

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FAMILY LIFE Orquidea
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1,515 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
1 review
Reviewed 2 days ago NEW

Clean hotel friendly staff good food sadly let down by poor management either the hotel or thomsonholidays when you have to make three visits to reception in first two days of a weeks holiday then we tried to purchase a weeks tv at the machine first with bank card then with 10euro note in full view of reception only to... More 

Helpful?
Thank Alasdair S
Falkirk, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We went to be about 3 years ago food entertainment and all staff were fantastic can't believe people are giving bad reviews. My grandkids loved it as there was loads of entertainment for them. There is a local bus service and the bus stop is only over the road from the resort.

Helpful?
1 Thank Joyce B
St Ives, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Arrived at 3pm room was ready and perfectly clean, There was a very good selection of food available in the restaurant to cater for all nationalities, There was a issue with flies but my solution was simple move to a area where they weren't . The staff were all extremely friendly and always happy to help

Helpful?
1 Thank matt m
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago NEW

We booked this hotel because we love Gran Canaria. Previously stayed in Playa de Ingles and fancied a change to quieter location. However, this location should be reviewed it was not it was non-existant. The "Shopping Centre" is nearly all restaurants and the one we were recommended was expensive and really that good. There is nothing absolutely nothing to do... More 

Helpful?
Thank MikeandTinaKent
2 reviews
Reviewed 1 week ago via mobile

I visited the hotel with my partner and our 5 month old daughter, requested a cot and pushchair to be available on arrival and both were in the room when we arrived. The view from our room was incredible, looking over to the sea. 4 days in to our 7 day holiday I asked for a steriliser (had to buy... More 

Helpful?
Thank Rachel W
Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I have recently been shocked by the lack of caring by Thompson. I paid nearly £5,000 for my wife, 3 yr old and I to holiday for two weeks at the Orquidia Hotel, Bahia Feliz, Gran Canaria in August 2016. Since we returned I have been trying to get Thompson to acknowledge the hotel was not as described in their... More 

Helpful?
1 Thank Jerry T
Llansantffraid-ym-Mechain, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

Lovely hotel, nice rooms, although as previously mentioned the split level lay out doesn't lend itself well to the 'family life' ethos if you have toddlers. Flies are a HUGE problem. Around the pool they are EVERYWHERE. We resorted to buying a tin of fly spray from the supermarket in an effort to keep them off our towels, pushchair &... More 

Helpful?
Thank mlc1979
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Lots (yes, lots) of flies by the pool area and snack bar, also at the outside seating in the restaurant. Some cockroaches spotted by the outdoor restaurant area too. Food is ok but nothing special. We visited during November and the hotel, and in particular the restaurant, is extremely busy, noisy and thus not very cosy at all. Friendly staff... More 

Helpful?
Thank Chrillol
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, Thank you for your recent visit and for taking the time to share your opinions. Unfortunately we had a massive rain fall some weeks ago and after that there were suddenly a lot of flies. This was something extremely rare, but it's got back to normal now. I'm sorry if your holiday didn't meet your expectations, but I... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Never again cockroaches everywhere. Even lying dead at pool side.Air con unit disgusting!! All our family came down with sickness eating in tavern bar. Only place we eat! Thomsons rep unhelpful (Daniel Anderson) said he reported problems and Iv proof through email and thomsons are denying this even tho I have proof. Moved room 3 time 😖. Spend my hard... More 

Helpful?
Thank Kevin B
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, Our staff do all their best to assure our guests a great holiday experience. During your 14 nights stay in Las Pitas we did not receive any complaints regarding cockroaches in your apartment and not any comments regarding cockroaches by the pool side either. As a hotel in the Canary Islands I can assure you we have regular... More 

Edinburgh, United Kingdom
2 reviews
Reviewed 3 weeks ago via mobile

Nice enough apartment which was just 2 minute walk from main hotel complex (Las Pitas). Cleaners did good job and towels always replaced... Leave wet/used ones in the hallway or shower for replacements. On arrival we noticed the balcony door did not lock which was swiftly fixed by hotel maintenance. Food was good, definitely not enough bars for an all... More 

Helpful?
Thank dmhols
JAVIER M, Gerente at FAMILY LIFE Orquidea, responded to this review

Dear guest, Thank you for letting us know your opinions. We are very pleased to hear that you were satisfied with the cleaning service and that you liked the food in the buffet restaurant. At the Family Life Bahía Feliz you have two different pool areas to choose between; The Hotel Orquídea pool area is busier and the Playa Feliz... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about FAMILY LIFE Orquidea

Address: Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Bahia Feliz
Price Range: $158 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — FAMILY LIFE Orquidea 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
FAMILY LIFE Orquidea Bahia Feliz, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from FAMILY LIFE Orquidea staff and other travellers.
245 questions
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Questions? Get answers from FAMILY LIFE Orquidea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a pool view but any room would do for me at this hotel.”
 of 5 bubbles 302joyceb, 1 Dec 2016 | Read review
“Don't book all inclusive, food ok but boring & alcoholic drinks are VERY week!”
 of 5 bubbles 990jerryt, 22 Nov 2016 | Read review
“Ask for one that is waterproof”
 of 5 bubbles 914kesb, 3 Nov 2016 | Read review
“higher flors , better image of the hotel”
 of 5 bubbles florinelsolomon, 25 Oct 2016 | Read review
“Go for quite they are well away from pool.”
 of 5 bubbles nickbA6808CS, 1 Oct 2016 | Read review
5 of 5
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