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    TUI Family Life Orquidea

    Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria, Spain
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    2017-12-24 2017-12-25
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    Traveller (1056)
    Room & Suite (348)
    Dining (187)
    Overview
    • Excellent38%
    • Very good33%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “big daddy” (244 reviews)
    “split level” (80 reviews)
    “kids club” (204 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,860)
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    181 - 185 of 1,494 reviews

    Reviewed 14 May 2017 via mobile

    Not impressed came as 3 family's supposed to be all inc although you have to pay for tv, staff are miserable can't do anything for you never refill the teacoffee in room not all inc whatsoever never again

    6  Thank Tomk612adviser
    Reviewed 14 May 2017 via mobile

    Stayed here for a week, best all inc we've been to, better then holiday villages we've been to. Room on 11th floor was big and spacious & had good views but balcony was in shade & views had pillars inbetween. Wifi was mostly good and...More

    3  Thank Amberleyadrian
    Response from JAVIER M, Gerente at TUI Family Life OrquideaResponded 18 May 2017

    Dear guests, Thank you for staying at the TUI Family Life Orquídea. I'm very happy to hear that you had a great one week stay. It was our pleasure hosting you and we will look forward to welcoming you back. Best wishes, Javier Maeso, Hotel...More

    A TripAdvisor Member
    55
    Reviewed 13 May 2017 via mobile

    We stayed at the Orquidea in May as two families with children of 2 & 5. The hotel in general is fantastic- clean, spacious etc. Rooms are good & clean. Food was really good, plenty of choice at every meal in the buffet including good...More

    3  Thank A TripAdvisor Member
    Response from JAVIER M, Gerente at TUI Family Life OrquideaResponded 17 May 2017

    Dear guests, Thank you for writing a review following your recent stay. We are very pleased to know that you found the in general fantastic and would like to thank you for highlighting our staff as well. We hope we will have the pleasure of...More

    Reviewed 12 May 2017 via mobile

    We were advised by Thomson prior to arrival there would be construction to the kids clubs but failed to mention there was also construction work to build a water area which there was drilling and hammering from 8am every morning until late afternoon. The room...More

    Thank Michelle W
    Response from JAVIER M, Gerente at TUI Family Life OrquideaResponded 16 May 2017

    Dear Michelle, Thank you for your visit We are trying to minimize the noise during the improvements of the facilities, I'm very sorry if you found it disturbing. Regarding the hand rail, if this was mentioned to our front desk staff they would have been...More

    Reviewed 12 May 2017 via mobile

    Last days of our visit to hotel. Very impressed. on holiday with daughter and grandaugher 3. Very clean staff friendly and food good always hot and plentiful. Room is lovely with fab sea view. Its a family hotel so obviously many children but thats why...More

    1  Thank yasmin e
    Response from JAVIER M, Gerente at TUI Family Life OrquideaResponded 16 May 2017

    Dear Yasmin and family, Thank you for your visit. We are delighted to read about your experience, particularly your kind comments about the quality of the hotel and the service. It's very satisfying to know that you have enjoyed your holiday to Bahia Feliz and...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$140 - US$290 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Cancelon and TripOnline SA so you can book your TUI Family Life Orquidea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Bahia Feliz
    • Also Known As
    • TUI Family Life Orquidea Bahia Feliz, Gran Canaria
    Add Photo Photos
    Traveller (1056)
    Room & Suite (348)
    Dining (187)
    Pool & Beach (184)
    Hotel & Grounds (729)
    Bathroom (13)
    Family and Play Areas (12)
    Nearby
    Sponsored by:
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    330 reviews
    .10 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    D L
    29 November 2017|
    Answer
    Response from Sandra M | Reviewed this property |
    Kids clubs are all run by TUI staff. In relation to the room they are perfectly safe in terms of balcony. The only consideration would be the split level - there are only 3 steps, but he floors are hard tiles. There were... More
    0
    Votes
    D L
    26 November 2017|
    AnswerShow all 2 answers
    Response from JAVIER M | Property representative |
    Hi, We are a Tui Family Life hotel and we're open all year round. Captain T and Bamse will be here waiting for you whenever you prefer to visit us. Kind regards, Javier
    0
    Votes
    Google Translation
    D L
    21 November 2017|
    AnswerShow all 3 answers
    Response from JAVIER M | Property representative |
    Hi, The Kids clubs are open all year round. Kind regards, Javier
    0
    Votes
    Google Translation
    Room Tips
    "Get a room as high as possible since there is a lot of noice from the pool area"
    Read review
    "Overlooking the spa/lane pool"
    Read review
    "Higher floors get best views of the sea, We were on fifth floor and view was amazing"
    Read review
    "NOT near the pool areas; ask for accommodation with a higher number e.g. 131 +"
    Read review
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