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Eden Resort & Spa

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Eden Resort & Spa
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1,450 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Reviewed 14 January 2017 via mobile

We visited eden on new year 2012. I still remember how big and clean was the room and how tasty was the breakfast with lots of food varieties. The beach is amazing and we had a nice romantic dinner up on the tree house . Very friendly people

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Helpful?
1Thank Basma A
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, We are impressed to receive the most generous recommendation given as a hotel for an excellent experience! It is a pleasure to see that you all have had a fantastic holiday in 2012 and still recall the sweet memories at EDEN. We are eager to welcome back at The Eden Resort and Spa and we assure...

Wokingham, England, United Kingdom
Reviewed 13 January 2017

Ayubowen! We really enjoyed our fortnight staying at the Eden Resort over New Year. The hotel is very comfortable and the Xmas decorations were beautiful. The food overall is very good and on NYE it was exceptional. We stayed on an All Inclusive basis but this is not as AI as we are used to in places like the Caribbean...

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Helpful?
1Thank Louisa J
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest, we are thankful for your time and your willingness to write a review to let us know how we are doing. We are glad to know that your purchase was just the right product for you, and we totally hit the spot.We love what we do, and getting word that we are exactly what you were...

London, United Kingdom
Reviewed 12 January 2017

We just returned from 14 nights at Eden and I can say already that we will try to go back again at the end of this year. We had a fantastic stay. The location is great, the size of the hotel is perfect for us...not too big and not too small and the facilities are great. The main garden of...

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Helpful?
3Thank andysspanners
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear valued guest. We are so glad to hear you had a superior experience when visiting our hotel. Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock!Your review is valuable to us as we shape our customer strategy and useful to other community...

Downham Market, United Kingdom
Reviewed 12 January 2017

We stayed at Eden after staying there 13 years ago, loved it then & again wasn'st disappointed, It had been refurbished after the Tsamarmia struck, the garden was slightly different as there was no bushes only trees. All the staff & management was very attentive & nothing was too much trouble. As we were returning customers, we had our photo...

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Helpful?
1Thank Tanya N
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone in our team to...

Stratford-upon-Avon, United Kingdom
Reviewed 12 January 2017

A very large hotel with a significant range of facilities. Our standard room was on the first floor with a balcony overlooking the very attractive pool area. We ate at the hotel, We thought that the choice and standard were very good. The staff were friendly and attentive. Our only complaint would be that there was a leak in our...

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Helpful?
Thank sbalmer123
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.Our goal after all; is to provide customers with superior products that exceed their expectations.We believe the only way for us to deliver first class products and experiences is by knowing what our customers love...

Bratislava, Slovakia
Reviewed 10 January 2017

Visited this hotel already second time with kids and it was wonderful. We appreciated that they gave us upper rooms (after my request) as well as allowed us to check in earlier as we had kids and quite a long journey behind us. We got a great plate full of local fruit with chocolates and nuts as a welcome gift....

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Helpful?
Thank mmel1978
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are so glad you found us to be a strong option among many excellent businesses in the area. Our leadership and front-line staff is constantly looking...

Kilwinning, Scotland, UK
Reviewed 9 January 2017

Just returned from a 5 night stay at this beautiful spa resort. From arrival to departure we had a lovely time, made extra special by the very attentive but unobtrusive staff. Yes, service can be rather slow however this is the Sri Lankan pace of life and you have to learn to adapt to that! We opted for room only...

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Helpful?
1Thank QueenOfHols31
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, It seems we have failed to serve you the way you deserve. That is unacceptable. Everyone in our organization is familiar with our mission statement which is focused on making certain our customers come first. Thank you for taking the time to bring up these issues via your review. We are looking into it and have...

Reviewed 8 January 2017 via mobile

Staying here for 3 weeks on our last week now I can honestly say it's absolutely fantastic I just don't want it to end the hotel is brilliant the staff are so lovely and friendly they really look after you the new year gala dinner was outstanding had a fantastic night the food is wonderful loads of choice and your...

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Helpful?
1Thank Dianne S
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.Our goal after all; is to provide customers with superior products that exceed their expectations.We believe the only way for us to deliver first class products and experiences is by knowing what our customers love...

Reviewed 8 January 2017 via mobile

This is a tricky review to write as the hotel is lovely and we really enjoyed our stay. However I can't rate it as 'excellent' because as times the service was painfully slow. We had traveled a fair amount around Sri Lanka, with Eden being our final stop, so we were quite used to slow service. We were staying on...

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Helpful?
Thank Lindsay T
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, As the person in charge of staffing and customer service I am very dissapointed that we failed you.Our commitment is to have staff that prioritizes the needs of the customer and is solution-driven every single time. Please receive my most sincere apologies for service delays @ some outlets and know that I am looking into the...

London, United Kingdom
Reviewed 7 January 2017

Liked Best: - helpful, friendly staff who went above and beyond to help us with everything - large variety of food in the breakfast buffet - beautiful, quiet, clean beach - lots of options for romantic couples - beach dinner, treehouse dinner, couples massages - new years eve is beautiful, lots of parties and fireworks on the beach, so its...

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Helpful?
Thank meow1991
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.Our goal after all; is to provide customers with superior products that exceed their expectations.We believe the only way for us to deliver first class products and experiences is by knowing what our customers love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relax on a beach chair with a tropical cocktail and watch the sun set over the Indian Ocean. Walk on miles of pristine beaches as the sky and water merge as crimson and gold. Let our experienced massage therapists melt away the stress from your body at our elaborate spa. Select a bottle of wine from our elaborate wine cellar and sit down to a fine dining experience like no other. Curl up in your luxurious room and drift into your dreams without a care in the world. Enjoy five-star luxury at the Eden Resort and Spa, your ultimate beach holiday destination in Beruwala, Sri Lanka. ... more   less 

Additional Information about Eden Resort & Spa

Address: | Kaluwamodara, Beruwala, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala
Price Range: $139 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eden Resort & Spa 4.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and Travelocity so you can book your Eden Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Resort And Spa
Eden Hotel Beruwala
Eden Resort Beruwela
Eden Hotel Beruwela
Eden Resort Sri Lanka
Eden Resort & Spa Sri Lanka/Beruwala
Hotel Style:
#1 Top resorts Hotel in Beruwala
#2 Spa Hotel in Beruwala
#2 On the Beach Hotel in Beruwala
#4 Romantic Hotel in Beruwala
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Spa staff and other travellers.
61 questions
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See all questions (61)

Questions? Get answers from Eden Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a pool view.”
 of 5 bubbles Toucan01, 15 Feb 2017 | Read review
“Book a pool/sea-view room”
 of 5 bubbles 534hansk, 14 Feb 2017 | Read review
“All the rooms are well appointed with good views.”
 of 5 bubbles SummerMidlothian, 30 Jan 2017 | Read review
“laundry service is super good value and really efficient.”
 of 5 bubbles andysspanners, 12 Jan 2017 | Read review
“Rooms on ground level we found best”
  • Fruit delivered to our room
  • Flower in our room
  • Plate of fruit delivered to our room
  • Our room
  • Towel art
  • Our room
 of 5 bubbles 590tanyan, 12 Jan 2017 | Read review
5 of 5