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The Palms Hotel

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The Palms Hotel
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709 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Dubai, Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

The reviews I read made me somewhat skeptical of the place, however, the experience provided made me fall in love with the place. The hotel is old but they have modernized their toilets. The access to the beach is best and layout to dinning area, bar is great. We enjoyed our stay with rooms opening directly to the swimming pool...

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Helpful?
Thank Rohan D
Reviewed 2 weeks ago via mobile

I spent a few nights at The Palms with my parents after flying in from the UK. The hotel staff at the reception were very welcoming. The rooms were clean and tidy. The welcome drink was nice and we were provided with cold towels on arrival, always a lovely extra! The location is perfect for a flop on the beach!...

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Helpful?
Thank Nathan M
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you very much for your encouraging comments. Our team will be happy to hear that you have enjoyed your stay with us. Thank you once again for your support of The Palms, Beruwala and look forward to the pleasure of welcoming you back on your future visits. Thank You, Yours sincerely. Ruchira Karunarathne.

Hamburg, Germany
Reviewed 2 weeks ago

We highly recommend this Hotel from every point of view. We did not booked this Hotel before we came to Sri Lanka but had other plans. As they felt through we found Le Palms. Here, we encountered a 16- days stay which we will never forget. The hotel assistant manager, Ruchira Karunaarathne welcomed us warmely and throughout the whole stay...

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Helpful?
Thank felicsch
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

We would like to thank you for writing a five star detail review regarding your recent stay at The Palms, Beruwala. It is very kind of you to express true sentiments about the hotel and also recognizing our staff and acclaiming our hospitality. We are delighted that you and your friends had a pleasant experience with us. We were honored...

Reviewed 3 weeks ago via mobile

The location, view, dinning,pool and bed is simply perfect. Literally can hear the sound of waves from the balcony of the room, you can also make friends with many Squirrels as they are everywhere. The room is very spacious and the bed is simply perfect. Be careful once you go outside on the beach don't carry much things nor drink...

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Helpful?
Thank Clive R
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

We highly appreciate your review of The Palms, Beruwala. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide you and all our guests with the highest standard of service in the industry and to that end...

Reviewed 3 weeks ago via mobile

Spent 2 nights here with family group. It was awesome!! Location is great 👍🏻. Having private beach. Good food. Live Music, Swimming Pool, Table Tennis, Pool Table, Beach Volleyball, Indonesian Spa... lots of activities.

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Helpful?
Thank Hardik S
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

We appreciate very much your kind review and the star rating given for your experience at The Palms, Beruwala. Thank you for the sentiments expressed and it was indeed heartening to learn of your continued patronage and loyalty towards us. We value your continued patronage and we do hope that this would not deter you from visiting us again. Yours...

Mumbai (Bombay), India
Reviewed 4 weeks ago

location is too good. beach is in backyard at 2 min walking distance. pool is well maintained. food was excellent. we had gala of time. suggestion is dont ask for room service and your life will be hell. otherwise its good option in bentota.

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Helpful?
Thank vab1582
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for posting a review on Trip Advisor regarding your recent stay at The Palms, Beruwala. We do appreciate your sentiments expressed and it was indeed heartening to learn of your continued patronage and loyalty towards us. We value your continued patronage and we do hope that this would not deter you from visiting us again. Yours sincerely, Ruchira...

Hyderabad, India
Reviewed 4 weeks ago

This was our last stop in Srilanka and by far the best one. Amazing location, has private beach and great pool. Spread in huge area thus surrounded with lot of greenery. It's a place where in you can spend few days and just relax. Hospitality is great, food is also good. They have nice sea food restaurant which serves fresh...

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Helpful?
Thank babaM1977
Management_CFH, Asst. Manager at The Palms Hotel, responded to this review

Thank you very much for your encouraging comments. Our team will be happy to hear that you have enjoyed your stay with us. Thank you once again for your support of The Palms, Beruwala and look forward to the pleasure of welcoming you back on your future visits. Thank You ,Yours sincerely. Ruchira Karunarathne

Reviewed 4 weeks ago via mobile

Good hotel with all facilities.well maintained rooms and all usual amenities. The staff are friendly and helpful. The buffet breakfast spread is good as well as dinner spread. The ala carte menu choice is limited if you are looking for something other than sea food. The only drawback i noticed is though the food is good and tasty, due to...

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Helpful?
Thank Sharma P
Management_CFH, Asst. Manager at The Palms Hotel, responded to this review

Thank you very much for the kind sentiments and we are pleased that you have enjoyed your stay. We do appreciate your support and look forward to the pleasure of welcoming you back on your future visits. Thank You, Yours sincerely. Ruchira Karunarathne.

Newcastle upon Tyne, United Kingdom
Reviewed 31 October 2016

As a 1st time visitor to Sri Lanka we booked "The Palms" based on reviews, the website and a"friend of a friend" personal experience. The setting is simply wonderful, rooms very clean and comfortable, a/c as std and daily replacement of water bottles. The staff were brilliant, nothing was a bother. We were able to arrange a late checkout, which...

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Thank GWC1964
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for choosing to stay at The Palms, Beruwala. It was our pleasure to welcome you and we are glad that you felt comfortable and well-looked after by the team. We are pleased that you have utilized the services and facilities of our hotel. Thank you once again for giving us the opportunity to be of service to you...

Reviewed 27 October 2016 via mobile

It was a great pleasure to have our special day at this amazing location. Staff was very friendly and supportive from start to end. Our honeymoon was really awesome with the free luxurious suit offered by the hotel. Recommend to everyone who expect freedom, hospitality and delicious food! Whether you are local or foreign you would feel this amazing location's...

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Helpful?
Thank Imesh U
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

The pleasure was ours to welcome you to The Palms, Beruwala. We are pleased that you have enjoyed the services and facilities . We appreciate your support and look forward to the pleasure of welcoming you back on your future visits. Thank You. Yours sincerely, Ruchira Karunarathne

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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala
Price Range: $139 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala
Hotel Style:
#4 Luxury Hotel in Beruwala
#5 On the Beach Hotel in Beruwala
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the swimming pool and the park.”
 of 5 bubbles Baljit8122, 24 Oct 2016 | Read review
“look for a room with a view of the sea and the swimming pool”
 of 5 bubbles 892swapnas, 17 Oct 2016 | Read review
“All rooms have ocean view. Rooms nearer the lobby could hear entertainment, but this did not go on late.”
 of 5 bubbles J1054WBbarbarac, 27 Sep 2016 | Read review
“ask for fully functional and clean room with all gadgets operating before entering the room”
 of 5 bubbles 820nileshs, 20 Sep 2016 | Read review
“Ground floor,other floor not so good views cos trees.”
 of 5 bubbles jackiel580, 11 Sep 2016 | Read review
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