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Le Cap Est Lagoon Resort & Spa

Hotels.comUS$218*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$218*
US$222*
US$218*
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Le Cap Est Lagoon Resort & Spa
Le Cap Est Lagoon Resort & Spa
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464 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Palm Desert, Ca.
Reviewed 5 days ago NEW

We were given expert care for every detail of our stay. Our room was spacious, clean, well equipped, and had a lovely ocean view. The service was excellent and questions were always answered in a timely and polite manner. We were the minority of English speaking occupants but were given very considerate care and attention. We send a special thank...

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Helpful?
Thank foodie92211
Shaker Heights, Ohio
Reviewed 1 week ago via mobile

Martinique is such a beautiful island, it is a shame that it is let down by its hotels. On an island-hopping itinerary, we managed to stay at three different hotels on Martinique. This hotel was the best of the Martinique bunch, but please do not take that as a whole-hearted endorsement. Location: From north to south, east to west, Martinique...

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2Thank Gruver
Stourton, United Kingdom
Reviewed 1 week ago via mobile

We stayed recently for four nights following a short sailing holiday. There is absolutely nothing the matter with the physical property - our room was spacious, elegant and well-designed, the pool is small but nicely designed, there is a nice small garden and a beach situated on a beautiful lagoon on the East side of the island (great for dipping,...

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Thank Cotswolds_Distillery
Zingem, Belgium
Reviewed 4 weeks ago

we are just back from Le Cap Est Lagoon : we had a suite with sea view on the first floor: an amazing view on the ocean - the room is really big and also the bathroom with 2 bathtubes very good breakfast and also the menu in the evening was very good and well balanced (not too big portions...

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Helpful?
Thank christineeechaute
OR-Martinique, Directeur général at Le Cap Est Lagoon Resort & Spa, responded to this review

Dear Christine, Thank you so much for your kind message. It has been so nice to welcome you and to talk to you every evening at the Restaurant. I am so glad that you enjoyed your stay that much, the confort of the room, the quality of our Chef's Menus... I will be happy to welcome you again soon, Kind...

Zurich, Switzerland
Reviewed 4 weeks ago

We stayed in this Resort for 6 nights before our sailing trip. And if we hadn't been sure ist reality, we would have thouhts we are in a TV-sere of "hidden camera". It was the worst resort we ever stayed ... and this with a Price of 600 USD / night. The check-in was friendly, but not 5*. The room...

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1Thank Faenu
New York
Reviewed 20 March 2017

The setting is quite lovely, set on the water, the pool is very nice but there is no water to drink at the pool, and no one coming to offer a cold drink. You have to get pool towels at the front desk and return them when you are finished at the pool. The room needs an upgrade. Two bath...

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2Thank babcu
connecticut
Reviewed 18 February 2017

Vast improvements needed in dated rooms, mediocre service and average food; certainly not a luxury resort. On the positive side, the beach was very lovely, but rarely was there anyone there to either give you towels, information, or provide food or drinks. It is also quite far from most things on the island--with only one other restaurant nearby--so renting a...

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1Thank massimo076
OR-Martinique, Directeur général at Le Cap Est Lagoon Resort & Spa, responded to this review

Dear Sir, Thank you for your message. I feel sorry that you left our Hotel unsatisfied. I am sorry to say that almost all ghotel guest consider our service as excellent as well as the quality of our food. You may be unhappy in leaving the Hotel but you cannot just judge so quickly the efforts made by the team...

Reviewed 11 February 2017

We have been to many places in the Caribbean and expect varying levels of service, sophistication and luxury based on each location's unique qualities. We had high expectations since in my research it was noted that Cap Est is a Relais & Chateaux property. (I've since learned that they have given up this designation.) We were vacationing to celebrate my...

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Helpful?
Thank mindyb813
OR-Martinique, Directeur général at Le Cap Est Lagoon Resort & Spa, responded to this review

Dear Madam, Thank you for your message. It has been a pleasure to welcome you in our property and I am glad that you enjoyed a nice stay there. Your different remarks will be studied carefully with my team to permanently increase our guest satisfaction which is already very high. Just two remarks to mention. You should know that Tripadvisor...

Washington DC, District of Columbia
Reviewed 2 February 2017

My husband and I stayed at the hotel two weeks ago for my birthday. It was a suprise trip and my husband had been told this was one of the most romantic hotels on the island. When we first arrived we felt like this could be true, however the customer service at this hotel is really lacking, and that is...

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1Thank vanslamma
OR-Martinique, Directeur général at Le Cap Est Lagoon Resort & Spa, responded to this review

Dear Madam, Thank you for your comments on your stay at our property. I am glad to read that you spent overall a nice time at Cap Est but am also so sorry to hear that you did not appreciate the customer service in our property. All of our staff are trained with an emphasis on guest satisfaction and the...

Haltern am See, Germany
Reviewed 15 January 2017

Really nice hotel with a fantastic area at the beach, a nice pool and luxurious rooms. Very suitable for kite surfing, paddling and snorkelling. The staff is friendly and attentive. Everything is very clean and in good condition. Only the breakfast buffet can be improved. Perfect hotel to relax a week.

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Thank ows2017
OR-Martinique, Directeur général at Le Cap Est Lagoon Resort & Spa, responded to this review

Dear Sir, Thank you for your message. It is so nice that hear that you enjoyed your stay in our Hotel, the area, the room as well as the quality of our service. Hope to welcome you again soon at Cap Est, Kind regards, OR, General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A garden of Eden: luxury, relation, well-being! On Martinique's eastern coast, between Le Francois and Le Vauclin, 16 miles from the international airport. 50 Suites for day-to-day and dream living, over 18 villas. 2 restaurants (lagoon and a la carte), lounge-bar, meeting room, large swimming pool, white sand beach, Spa in exclusive partnership with Guerlain, Kite surfing, day trip motor boating, windsurfing, little catamarans, tennis court, etc. ... more   less 

Additional Information about Le Cap Est Lagoon Resort & Spa

Address: Quartier La Prairie, Le Francois 97240, Martinique
Region: Caribbean > Martinique > Arrondissement of Le Marin > Le Francois
Price Range: $283 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Cap Est Lagoon Resort & Spa 4*
Number of rooms: 49
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Also Known As:
Le Cap Est Lagoon Resort And Spa
Le Cap Est Lagoon Hotel Le Francois
Le Cap Est Lagoon Resort & Spa Martinique/Le Francois
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Questions & Answers

Here's what travellers have asked, with answers from Le Cap Est Lagoon Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Le Cap Est Lagoon Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were very nice.”
foodie92211, 25 Apr 2017 | Read review
“Rooms to the North are shady and don't get sun; just a bit on the lawn in the afternoon.”
Faenu, 27 Mar 2017 | Read review
“Ask for a room with a water view.”
vanslamma, 2 Feb 2017 | Read review
“spacious, clean, piecefull”
svetlanap729, 8 Dec 2016 | Read review
“Ask for an upstairs room or a room with a sea view”
D7687KWpeterb, 2 Apr 2016 | Read review
5 of 5
Hotels.com
US$218* /night
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Booking.comUS$222
TripAdvisorUS$218
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*Disclaimer
Prices are for 1 room, 2 adults
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