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El Tucano Resort & Thermal Spa

406 reviews
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Traveller (224)
Room & Suite (149)
Dining (44)
Overview
  • Excellent21%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible8%
Travellers talk about
“el tucano”(39 reviews)
“hot springs”(22 reviews)
“frank tours”(12 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)Write a Review
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All reviewsel tucanohot springsfrank tourscosta ricathe rivernice placesteam roomour honeymoonrainy seasonspring poolbeautiful groundsbuffet stylepineapplethree nightschickenplantainsservice was great
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1 - 5 of 154 reviews
Reviewed 3 weeks ago via mobile

On the surface a beautiful place to stay with gorgeous natural surroundings. Several pools and hot tubs. Can enjoy a nature walk. Pools heated with natural hot mineral springs. On Sunday during our stay, there was a great deal of algae in the main 38...More

Thank rgr1085
Reviewed 16 January 2018

This resort was beautiful. My group stayed for 2 nights and we did not have any problems with the room. We had hot water for showering, and it was a very quiet atmosphere. The hot springs were great and very relaxing. The weather was a...More

Thank Sienna W
Reviewed 13 January 2018 via mobile

Surrounded by Hot Springs, pools and rainforest, I enjoyed my stay and the always friendly and helpful staff. My room was clean and comfortable. The meals were adequate and not excessive- as I experience at most resorts and pay a hefty price ($250/day, compared with...More

Thank jimron1
Reviewed 2 January 2018

Spent 3 nights here at the end of December 2017, as a staging point for Arenal. The place was VERY busy, crowded with Costa Ricans but very few foreigners. Many seemed to be there on day passes, and the pools were jammed with people. Our...More

Thank dlchambers
Response from INFORMANTE1Tucano, Director de Relaciones con Clientes at El Tucano Resort & Thermal SpaResponded 8 January 2018

We are very sorry for your bad stay in our hotel, I tell you, those days are the holidays for Christmas and New Year, it is the high season of our Hotel, for which many people are going to visit us, our hotel is distinguished...More

Reviewed 21 December 2017

We spent three nights at this hotel on a recent OAT tour of Costa Rica. Our room #64 was furnished with two double beds, dresser with 6 "fake" hangers (and safe for $3/day!), desk, chair, one luggage rack, easy chair, AC, and night tables. Wifi...More

Thank erntravels
Response from INFORMANTE1Tucano, Director de Relaciones con Clientes at El Tucano Resort & Thermal SpaResponded 8 January 2018

We regret that your stay was not 100% pleasant, we work every day to improve, we appreciate your comments and we will take them into account for future improvements, we hope to have them back soon in our facilities and be able to provide a...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Spa
Room Service
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Meeting Rooms
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$76 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (224)
Room & Suite (149)
Dining (44)
Pool & Beach (40)
Amenities (53)
Family and Play Areas (9)
Questions & Answers
Ask a question
Sharon S
24 November 2017|
AnswerShow all 3 answers
Response from INFORMANTE1Tucano | Property representative |
Yes you can
0
Votes
knightes
16 October 2017|
Answer
Response from Mariela Quesada M | Reviewed this property |
I'm sorry but I do not know Franks tours.
0
Votes
travelingfourFlorida
5 July 2017|
Answer
Response from tmatthews755 | Reviewed this property |
Yes the river has geotermal vents and the water is delicious. Actually ther are 4 pools. 2 are not visable in the photos. 1 behide the 5 star spa and one beside the restuarant. Wonderful tropical jungles surround the entire... More
1
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Room Tips
"Stay at another hotel"
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"There is no elevator. If you want to be close to pools and restaurant/bar, ask for closeby rooms."
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"Use Frank as a guide or transport to and from the airport. The airport is only 40 miles but it can take up to..."
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"Request rooms nears the pool."
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