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Family Life Creta Paradise by Atlantica

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#1 of 11 Hotels in Gerani
Certificate of Excellence
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Family Life Creta Paradise by Atlantica
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850 Reviews from our TripAdvisor Community

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Showing 651: English reviews
London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The hotel is situated about 1 hour from the airport via the fast moving highway and 40 minutes from Chania Town Centre. There's not much around the town of Gerimos where the hotel is situated so if you are planning to visit other beaches or attractions you need a hire car which there a consession at the hotel. This is... More 

Helpful?
Thank Thanados
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalimera from Chania, Thank you so much for your review. We are more than pleased to read that you enjoyed your stay and we look forward to welcoming you back to Family Life Creta Paradise. With sunny regards from Crete! Yours sincerely Manos Loumbakis Family Life Creta Paradise Hotel Manager More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

This place was fantastic, drinks and snacks on arrival and our bags were taken to our rooms. Lovely food, rooms very nice and spacious, very friendly staff- could not do enough for you..will definitely be going back 😍😍

Helpful?
Thank Bluemoon201
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalimera from Chania, Thank you so much for your review. We are more than pleased to read that you enjoyed your stay and we look forward to welcoming you back to Family Life Creta Paradise. We assure you for our best attention at all times Faithfully yours, Manos Loumbakis Family Life Creta Paradise Hotel Manager More 

Fleet, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

stayed here October 7-14th and had a fantastic holiday. i was a bit sceptical when we booked as it seemed very cheap and was expecting more of a 3* star experience however, i was very wrong! more of a 5* experience! ive stayed in many hotels all over the world both 4 & 5* and this was definitely one of... More 

Helpful?
2 Thank alm107
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalimera from Chania, Thank you for letting us know how much you enjoyed your stay at Family Life Creta Paradise. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We look forward to welcome you on your next visit to Greece.... More 

Swindon, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

I read the reviews on this place before I booked as I always do to get a general feel for the hotel and surroundings, I suppose like you are doing now, I then take the good and bad and make our decision on what's important to us. Travelling with our daughter, now 7 years old, I also want to check... More 

Helpful?
1 Thank Vixter75
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at our hotel. I am sorry that your experience did not meet in full your expectations. Please allow me to express my sincerest apologies. At Family Life Creta Paradise we continuously strive to to meet your needs and expectations, therefore your feedback is very important to... More 

Sheffield, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We spent a week (18th October - 25th October) in this hotel. I think it all depends on your expectations. We had a sea view room 1210 and it was nice. Bathroom needed some update. Room was kept clean all the time. However, some room attendants were on the phone every time we passed them. It looked really unprofessional. Food... More 

Helpful?
Thank Egle_and_Ricardas
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Good evening from Chania, Thank you for taking the time to tell us about your stay at Family Life Creta Paradise and your kind comments for entertainment team & cleanliness of the rooms. I am sorry that your experience did not meet in full your expectations. We appreciate the time you took to share your concerns, and it is our... More 

newport, wales
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

This is our 5th time to this hotel. 2nd time this year. Greeted enthusiastically by staff. I had sent an email to the hotel before we arrived asking if we could possibly upgrade as the room we wanted was not available for an upgrade with Thomson. We were upgraded to a room next to our favourite room. Our own swim... More 

Helpful?
1 Thank jewellery1
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from Chania, We appreciate your comments regarding your 5th stay at Family Life Creta Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations . Thank you for sharing your experience,... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

My partner and I visited the Creta paradise for 1 week at the beginning of October. We were welcomed to the hotel with an extremely fast check in, with snacks and a glass of bubbly which was a lovely touch. Our first impressions were good- the hotel looked smart and clean, and the reception staff were efficient. Our room was... More 

Helpful?
1 Thank sd1832014
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalimera from Chania, Thank you very much for choosing Family Life Creta Paradise and for sharing your experiences with other travelers. We are pleased to see that you remember your holidays in such a nice way. Your kind words for the whole team is a big motivation to continue giving just the best to our guests also in summer 2017.... More 

2 reviews
Reviewed 5 weeks ago via mobile

Booked this half term holiday for 1 week with husband & 15 yr old son. (Not a cheap holiday) Very excited as looked like a great resort, similar to a Sensatori or so I thought (which we have stayed at) Disappointed on arrival, hotel looked tired! We were however upgraded to a swim up room. Waste of time! Freezing cold.... More 

Helpful?
Thank Emma H
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Emma, Thank you for your feedback. We are sorry we have not met your expectations during your last stay at Family Life Creta Paradise. We will read your comments and do our best to ameliorate our services in the near future. We hope to have another chance in the future to offer you a better experience of Family Life... More 

Bodo, Norway
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

This is an perfect hotel for families with young kids. Great service. Lot of things to do for everyone. Great food for beeing an buffet. All inclusive drinks and snack are good. Except the red wine... Clean rooms. The beach is with round stones and is not a great place to bath. Sun beds are free though. If you don't... More 

Helpful?
1 Thank J H
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Guest, Thank you for letting us know how much you enjoyed your stay at Family Life Creta Paradise. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We look forward to seeing you on your next visit to Greece. Kind... More 

Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

This was our second visit to Crete this year. After a wonderful, perfect week in July at .... 'The Island Hotel in Groves'. Im going to keep this short and point out a few truthful things...... We chose this hotel trusting it would be a great week with our 14 years old son. When we booked we were unaware that... More 

Helpful?
1 Thank s4sas
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Guest, Thank you for your feedback. We are sorry we have not met your expectations during your last stay at Family Life Creta Paradise. We will read your comments and do our best to ameliorate our services in the near future. We hope to have another chance in the future to offer you a better experience. Best regards Manos... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more   less 

Additional Information about Family Life Creta Paradise by Atlantica

Address: Gerani Beach, Gerani, Crete 731 00, Greece (Formerly Atlantica Caldera Creta Paradise)
Region: Greece > Crete > Chania Prefecture > Gerani
Price Range: $130 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Family Life Creta Paradise by Atlantica 4*
Number of rooms: 285
Also Known As:
Atlantica Caldera Creta Paradise Hotel Gerani
Bravo Creta Paradise Platanias
Family Life Creta Paradise By Atlantica Gerani, Crete, Greece
Hotel Style:
#1 On the Beach Hotel in Gerani
#2 Romantic Hotel in Gerani
#4 Family Hotel in Gerani
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Questions & Answers

Here's what travellers have asked, with answers from Family Life Creta Paradise by Atlantica staff and other travellers.
141 questions
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Questions? Get answers from Family Life Creta Paradise by Atlantica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just want a room stay in the main hotel away from the pool area to peace and quiet.”
 of 5 bubbles Thanados, 19 Nov 2016 | Read review
“we went for a standard room instead of a swim up room which we preferred.”
 of 5 bubbles alm107, 5 Nov 2016 | Read review
“We Moved 3 times and none of them were any good”
 of 5 bubbles Vixter75, 4 Nov 2016 | Read review
“Swim up pool rooms are a must”
 of 5 bubbles jewellery1, 2 Nov 2016 | Read review
“Spend a little more and get a swim-up or shared pool - well worth the money!”
 of 5 bubbles JamieDMRGT, 27 Oct 2016 | Read review
5 of 5